Top 131 hotel Jobs in allentown pa

Hotel Front Office Manager
Hyatt Place/ Hyatt House Lehigh Valley —Allentown, PA
- From $65,000 a year
- Weekends as needed
- Background check
- Inventory management
- Hotel
- Paid holidays
- Health insurance
Quick Apply
Bartender/Server/Barista
Spinnerstown Hotel, Inc —Quakertown, PA
- $7.25 - $40.00 an hour
- Part-time
- Serving
- Bar
- Customer service
- Paid training
- 401(k)
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Hotel maintenance person
Broadway Grille —Jim Thorpe, PA
- From $16 an hour
- Part-time
- Carpentry
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Line Cook
Limeport Inn —Coopersburg, PA
- From $20 an hour
- Full-time
- Cooking
- In-person
- 4 years
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2d
Housekeeping
Holiday Inn —Allentown, PA
- From $14 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Sanitation
- Employee discount
- Flexible schedule
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Front Desk Agent
Americus Hotel Unscripted by Hyatt —Allentown, PA
- $14 - $16 an hour
- Part-time
- Hotel
- Organizational skills
- In-person
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Housekeeper/Laundry Attendant/Houseperson
Hilton Garden Inn Allentown Bethlehem Airport —Allentown, PA
- $15 - $18 an hour
- Weekends as needed
- Hotel
- Entry level
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13d
Housekeeper
TPG Hotels & Resorts —Allentown, PA
- Part-time
- Hotel
- Ability to lift 50 pounds
- Communication skills
- Paid holidays
- Disability insurance
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Front Desk Agent
Gulph Creek Hotels —Allentown, PA
- $15 an hour
- Part-time
- Hotel
- Criminal background check
- Communication skills
- Paid holidays
- Health insurance
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Front Desk Agent
Holiday Inn —Allentown, PA
- From $15 an hour
- Full-time
- Hotel
- High school diploma or GED
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
TPG Hotels & Resorts —Allentown, PA
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Quick Apply
Banquet Server - Part Time
TPG Hotels & Resorts —Allentown, PA
- $20 an hour
- Part-time
- Serving
- Hotel
- High school diploma or GED
- Disability insurance
- Employee assistance program
Quick Apply
Banquet Bartender - Part Time
TPG Hotels & Resorts —Allentown, PA
- $20 an hour
- Part-time
- Serving
- Bar
- Hotel
Quick Apply
Housekeeper
Hotel Management and Consulting —Allentown, PA
- $14 - $17 an hour
- Full-time
- Hotel
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Ice Cream Shop
Hotel Bethlehem —Bethlehem, PA
- $12 - $15 an hour
- Part-time
- Hotel
- Guest services
- Entry level
- Flexible schedule
Quick Apply
Banquet Setup
Gulph Creek Hotels —Allentown, PA
- $20 an hour
- Part-time
- Hotel
- Criminal background check
- Hotel experience
- Free parking
- Paid time off
Quick Apply
Front Desk Agent
Renaissance Allentown Hotel —Allentown, PA
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Quick Apply
13d
Room Attendant
TPG Hotels & Resorts —Allentown, PA
- Part-time
- Hotel
- Ability to lift 50 pounds
- Communication skills
- Paid holidays
- Disability insurance
Quick Apply
Hotel Night Auditor
Holiday Inn Express Allentown West —Allentown, PA
- From $15 an hour
- Part-time
- Bilingual
- Hotel
- US work authorization
- Health insurance
- Employee discount
Quick Apply
Housekeeper
TownePlace Suites Marriot Hotel —Allentown, PA
- Part-time
- Background check
- Customer service
- Residential
- Employee discount
- Flexible schedule
Quick Apply

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Hotel Front Office Manager

Hyatt Place/ Hyatt House Lehigh Valley -
Allentown, PA

Quick Apply

Job Details

Full-time
From $65,000 a year

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

Computer operation
Customer communication
Team leadership
Operational management
Managing hospitality teams

Full Job Description

The Front Office Manager for the hotel is responsible for directing and administering all Front Office operations, ensuring exceptional guest service and efficient registration processes, including check-in and check-out procedures. This role oversees room inventory and availability while implementing guest service standards and initiatives to enhance overall product quality and profitability. Additionally, the Front Office Manager manages budgeting and forecasting, enforces policies and procedures, and participates in meetings to drive departmental success. Strong leadership, organizational skills, and a commitment to guest satisfaction are essential for this position.

Team Member Benefits:

Medical, Dental and Vision
Employer Paid Life Insurance
Other Supplemental Benefits
Employer Matched 401K
Hotel Room Discounts across multiple brands
Enhanced paid vacation, sick time and holiday pay

Essential Job Functions:

Direct and administer all Front Office operations to include, but not limited to, guest service and registration (check-in/check-out), room inventory and availability, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
Interview, recruit, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards.
Be aware of guest satisfaction scores and brand standards and work toward increasing departmental and overall guest satisfaction. Resolve customer complaints, and anticipate potential problems by reviewing and monitoring operational issues, business flow and associate performance.
Assist with the property accounting functions including but not limited to Accounts payable and receivable, house bank audits, petty cash, and tax.
Lead, develop and support associates to ensure they are performing in accordance with established
standards and TKo core values.
Answer inquiries pertaining to hotel policies and services and resolve guests’ complaints and concerns.
Prepare schedules based upon budget & occupancy, assigning duties to workers and scheduling shifts to cover staffing needs.
Conducts performance evaluations that are timely and constructive.
Handles discipline of team members as needed and in accordance of company policy.
Monitor and maintain the front office systems and equipment to ensure optimum performance.
Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies.
Ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events
Run and complete daily reports, analyze data and make decisions based on data
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
Perform other duties as requested by management.
Resolve customer complaints, and anticipate potential problems by reviewing and monitoring operational issues, business flow and associate performance.

Qualifications:

Associate or Bachelor’s degree in the hospitality field preferred.
Two Years working as an Assistant General Manager, Front Office Manager and extensive knowledge of overall hotel operations.
Opera PMS and Simphony POS experience preferred.
Can communicate well with guests.
Must be willing to “pitch-in” and help co-workers with their job duties and be a team player.
Must be able to provide outstanding customer service to internal and external guests.
Must have knowledge of departmental operations.
Must have knowledge of computers and training techniques.
Maintain a professional appearance and manner at all times.
Ability to exercise judgment in evaluating situations and in making sound decisions.
Must have strong interpersonal skills and cordial behavior.
Work schedule varies and may include working on holidays, weekends and alternate shifts as dictated by business and staffing levels.
Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling or crouching.
Excellent communication, organization, written and guest relations skills.
Strong organizational, project management and detail orientation skills, with the ability to multi-task in order to meet a variety of deadlines.
Strong interpersonal skills and a can-do positive attitude.
A true desire to satisfy the needs of others in a fast-paced environment.
Refined verbal and written communication skills.

Job descriptions and responsibilities are subject to change depending on business needs.

Job Type: Full-time

Pay: From $65,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

hotel jobs in allentown pa

Hotel Front Office Manager

Bartender/Server/Barista

Hotel maintenance person

Line Cook

Housekeeping

Front Desk Agent

Housekeeper/Laundry Attendant/Houseperson

Housekeeper

Front Desk Agent

Front Desk Agent

Front Desk Agent

Banquet Server - Part Time

Banquet Bartender - Part Time

Housekeeper

Ice Cream Shop

Banquet Setup

Front Desk Agent

Room Attendant

Hotel Night Auditor

Housekeeper

I want to receive the latest job alert for hotel in allentown pa

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