Top 2345 Support specialist Jobs in Alpharetta, Ga

Caregiver Support Specialist (Remote)
FreedomCare —Atlanta, GA
- $23 - $26 an hour
- Home Health
- 1 year
- Communication skills
- Commuter assistance
- Health insurance
Quick Apply
Help Desk Support Specialist
Evans General Contractors —Alpharetta, GA
- Remote
- Windows
- Bachelor's degree
- In-person
- Profit sharing
- Disability insurance
Operations Support Specialist - Flight Operations
Wheels Up —Chamblee, GA
- $80,000 - $110,000 a year
- Full-time
- Microsoft Outlook
- Computer literacy
- Research
- Health insurance
- Dental insurance
12d
Customer Service Specialist II
City Of Roswell —Roswell, GA
- $23.64 - $30.72 an hour
- Full-time
- Writing skills
- Research
- Mid-level
Quick Apply
IT Support Specialist I
Priority Technology Holdings, LLC —Alpharetta, GA
- $23 - $27 an hour
- Full-time
- Google Workspace
- Windows
- Associate's degree
- Health savings account
- Employee stock purchase plan
Quick Apply
Licensed Behavioral Health Professional
Turnaround Community Outreach LLC —Gwinnett County, GA
- $83,500 a year
- Full-time
- School experience
- LMFT
- CPR Certification
Quick Apply
Professional Body Piercer
CLEOPATRA INK —Atlanta, GA
- $2,000 a month
- Full-time
- CPR Certification
- Inventory management
- First Aid Certification
- Employee discount
Quick Apply
Licensed Professional Counselor
Headway —Georgia
- Up to $112 an hour
- Remote
- Private practice
- Master's degree
- Senior level
Licensed Professional Counselor
Headway —Atlanta, GA
- Up to $112 an hour
- Remote
- Private practice
- Master's degree
- Senior level
Professional Engineer (PE) - Min of 10 Yrs Experience in Transportation
GWES, LLC —Roswell, GA
- $140,000 - $180,000 a year
- Full-time
- Civil engineering
- Office
- Business development
- Paid holidays
- Health insurance
Quick Apply
Bid Specialist
Artisent Floors —Peachtree Corners, GA
- $70,000 - $75,000 a year
- Full-time
- AutoCAD
- Microsoft Excel
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Professional Engineer (PE) - Min of 7 Yrs Experience in Water/Stormwater
GWES, LLC —Roswell, GA
- $140,000 - $180,000 a year
- Full-time
- Civil engineering
- 7 years
- Office
- Paid holidays
- Health insurance
Quick Apply
Professional Project Engineer
LBGM Associates, Inc. —Suwanee, GA
- Full-time
- Background check
- AutoCAD
- Civil engineering
- Paid holidays
- Disability insurance
Quick Apply
6d
Managed Care Billing Specialist
Journey —Cumming, GA
- Mid-level
- Communication skills
- Opportunities for advancement
Quick Apply
Part-Time Professional Driver
ORO Mobility —Atlanta, GA
- $14 an hour
- Part-time
- English
- Driver's License
- In-person
Sales Opportunity for Competitive Professionals
C&R Roofing —Kennesaw, GA
- $85,000 - $165,000 a year
- Full-time
- Leadership
- Communication skills
- Entry level
- Professional development assistance
- Referral program
Quick Apply
Sales Opportunity for Competitive Professionals
C&R Roofing —Marietta, GA
- $85,000 - $165,000 a year
- Full-time
- Leadership
- Communication skills
- Entry level
- Professional development assistance
- Referral program
Quick Apply
Sr AR Specialist
firstPRO 360 —Atlanta, GA
- Hybrid work
- Research
- Mid-level
- Math
Quick Apply
Building Automation Specialist
Air Building Technologies —Atlanta, GA
- $60,000 - $120,000 a year
- Full-time
- OSHA
- Mid-level
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
Curriculum and Training Specialist
Brightmont Academy —Roswell, GA
- $25 - $28 an hour
- Part-time
- Google Workspace
- 5 years
- Mid-level
Quick Apply
3d

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support specialist jobs near alpharetta, ga

Caregiver Support Specialist (Remote)

FreedomCare -
Atlanta, GA

Quick Apply

Job Details

$23 - $26 an hour

Benefits

Commuter assistance
Health insurance
Retirement plan

Qualifications

Customer communication

Full Job Description

Started in 2016, FreedomCare is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who care for them. We're the largest consumer-directed home care agency in NY State, and are continually expanding our areas of focus including operations in other states and tech-based innovations.

We pride ourselves on our values which drive the level of care that we deliver to our patients:

Here For You (An attitude of service, empathy, and availability)
Own It (Drive and ownership)
Do the Right Thing (High integrity)
Be Positive (Great attitude and a can-do positive approach to challenges)

Join our team and make a positive impact on the lives of others! We are looking for a Caregiver Support Specialist for our Caregiver Wellness team.

This is a remote role, supporting the days of Monday through Friday and 9AM to 6PM Eastern Time.

Department & Position Overview:

The Caregiver Support Specialist role focuses on enhancing the Caregiver's experience by deconstructing complex benefits concepts into digestible pieces to ensure the comprehension of benefits, drive utilization, and improve caregiver satisfaction
The Caregiver Support Specialist role provides exceptional customer service while delivering benefits orientations and assisting with health plans, employment verifications, and more.

Every Day You Will

Conduct individualized orientations for our Caregivers to educate them on benefits available to them, ensuring a clear understanding of options, enrollment processes, and maximizing their benefits.
Providing accrual status and processing sick time through Empeon and Medflyt, as needed
Complete employment verifications in a timely manner using Salesforce, Empeon and Knowledge Base to retrieve accurate information
Provide clear call summaries through detailed notes on Talk Desk with defined action items for follow up as needed
Work in FlexFacts portal to assist with reimbursements and allocating funds
Commuter Benefit forms
HRA deposits
Completed email cases assigned to you in Salesforce data base within 24 – 48 hours
Answering calls that come in on the shared line and must ensure we provided first contact resolution
Ability to navigate multiple platforms in a fast-paced environment
Demonstrate ability to navigate challenging conversations and address caller's concerns with empathy and compassion.
Consistently meet internal service level agreements and metrics

Ideal Candidate Will Possess:

1+ years of relevant experience in a similar position
Experience in high-volume inbound and outbound call environment
Proven track record of strong customer focus and adaptability in a high call volume environment
Effective written and verbal communication skills with the ability to engage with diverse audiences
A passion for providing a high level of customer service, including the ability to show empathy, active listening and patience.
Ability to multitask, set priorities, and manage time effectively
Technical proficiency with the ability to navigate through multiple systems; while maintaining attention to detail and data accuracy
Demonstrates fluency over all tools and resources specific to the role, with heavy reliance on Excel
Ability to embrace change and departmental growth in an evergreen environment

Why work at FreedomCare?

We are here for you and committed to providing a best-in-class employee experience. We offer competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities to grow your career.

This is a place where your voice matters, where we build great relationships, and your work has meaning and a tangible positive impact on others!

At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, citizenship or immigration status, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

#INDHV

Quick Apply

Refine Your Search

support specialist jobs in alpharetta, ga

Caregiver Support Specialist (Remote)

Help Desk Support Specialist

Operations Support Specialist - Flight Operations

Customer Service Specialist II

IT Support Specialist I

Licensed Behavioral Health Professional

Professional Body Piercer

Licensed Professional Counselor

Licensed Professional Counselor

Professional Engineer (PE) - Min of 10 Yrs Experience in Transportation

Bid Specialist

Professional Engineer (PE) - Min of 7 Yrs Experience in Water/Stormwater

Professional Project Engineer

Managed Care Billing Specialist

Part-Time Professional Driver

Sales Opportunity for Competitive Professionals

Sales Opportunity for Competitive Professionals

Sr AR Specialist

Building Automation Specialist

Curriculum and Training Specialist

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