Top 52 Enrollment specialist Jobs in American Fork, Ut

Patient Access Specialist (Inbound)
SmithRx —Lehi, UT
- $23 an hour
- Call employer
- Hybrid work
- Google Workspace
- HIPAA
- Windows
- Commuter assistance
- Paid parental leave
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Human Resource Specialist
Alpine School District —American Fork, UT
- $25.83 - $29.02 an hour
- Contract
- Background check
- Research
- Mid-level
8d
Healthcare Enrollment Specialist
Legacy Health Specialists —Draper, UT
- $30,000 - $120,000 a year
- Full-time
- Spanish
- English
- Office
Quick Apply
6d
HR & Admin Specialist
Glide Cleaners UT —Orem, UT
- $52,000 - $67,000 a year
- Full-time
- Research
- Mid-level
- Office
Quick Apply
Intake Specialist, Infusion Clinics
Option Care Health —Murray, UT
- $16.61 - $26.96 an hour
- Full-time
- Computer literacy
- 3 years
- High school diploma or GED
- Health savings account
- Health insurance
HR Specialist
CandyCo LLC —Lindon, UT
- Full-time
- Mid-level
- Office
- Ability to lift 50 pounds
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Benefits Administration - Technology Specialist
HUB International —Sandy, UT
- Full-time
- Writing skills
- HIPAA
- Mid-level
Benefits Specialist
1-800 Contacts —Draper, UT
- Hybrid work
- Mid-level
- Office
- 3 years
- Health savings account
- Health insurance
Quick Apply
3d
Specialist I, Testing Services PM Proctor (Jordan Campus) (Part Time)
Salt Lake Community College —Jordan, UT
- $16 an hour
- Part-time
- Customer service
- English
- Residential
Grant and Fundraising Specialist - Time Limited
Salt Lake County —West Jordan, UT
- $60,136 - $90,206 a year
- Full-time
- Background check
- Management
- Marketing
9d
Facilities Maintenance Technician Specialist
Swire Coca-Cola —Draper, UT
- $32.41 - $40.04 an hour
- Full-time
- Physical & Rehabilitation Medicine
- Pass drug screening
- Criminal background check
- Paid jury duty
- Health savings account
Quick Apply
Benefits Specialist, NORAM
bioMérieux —Salt Lake City, UT
- $32.20 - $39.10 an hour
- Hybrid work
- 6 years
- Mid-level
- High school diploma or GED
- Commuter assistance
- Disability insurance
Quick Apply
2d
IT Support Specialist
Unicity USA Inc —Provo, UT
- $40,000 - $53,000 a year
- Full-time
- In-person
- Communication skills
- Entry level
Quick Apply
5d
Enrollment Specialist I
Mountainland Technical College —Heber City, UT
- From $39,000 a year
- Full-time
- Background check
- High school diploma or GED
- University
- Paid holidays
- Health insurance
Enrollment Specialist
Scaling.com —Provo, UT
- $40,000 a year
- Full-time
- In-person
- 1 year
- Communication skills
- Paid time off
Quick Apply
Payment Reconciliation Specialist
Pure Infusion —Sandy, UT
- $20 - $24 an hour
- Full-time
- Mid-level
- Office
- 3 years
Quick Apply
Treasury Management Technical Services Specialist
Zions Bancorporation —Midvale, UT
- $20 - $29 an hour
- Full-time
- Office
- High school diploma or GED
- Analysis skills
- Profit sharing
- 401(k) matching
DOT Specialist
Summit Line Construction, Inc. —Draper, UT
- Full-time
- Construction site
- Mid-level
- Ability to climb stairs
- Wellness program
- Paid holidays
4d
Payroll Specialist
Serenity Mental Health Centers —Lehi, UT
- $45,000 - $50,000 a year
- Full-time
- Writing skills
- Pass drug screening
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
DOT Specialist
Quanta Services —Draper, UT
- Construction site
- Mid-level
- Ability to climb stairs
- Wellness program
- Paid holidays
4d

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Patient Access Specialist (Inbound)

SmithRx -
Lehi, UT

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Job Details

$23 an hour

Benefits

Commuter assistance
Paid parental leave
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Work from home
Parental leave
Snacks provided
Employee assistance program
Vision insurance

Qualifications

Google Workspace
Phone communication
Windows
Microsoft Office
Documentation tools
Decision making
Technical Proficiency

Full Job Description

Who We Are:

Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country. We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values:

Integrity: Our purpose guides our actions and gives us confidence in the path ahead. With unwavering honesty and dependability, we embrace the pressure of challenging the old and exemplify ethical leadership to create the new.
Courage: We face continuous challenges with grit and resilience. We embrace the discomfort of the unknown by balancing autonomy with empathy, and ownership with vulnerability. We boldly challenge the status quo to keep moving forward—always.
Together: The success of SmithRx reflects the strength of our partnerships and the commitment of our team. Our shared values bind us together and make us one. When one falls, we all fall; when one rises, we all rise.

Job Summary:

As an Inbound Patient Access Specialist, you will advocate for patient members by guiding them through the complexities of obtaining medications efficiently and cost-effectively. You will manage inbound communications to ensure members receive timely enrollment in drug savings programs and experience world-class customer service regarding their pharmacy benefits by providing a one-call resolution.

What you will do:

Educate patient members about their pharmacy benefits and help them source medications they need through various programs.
Provide support to/ assist members, providers and pharmacies via inbound phone calls, email, and other appropriate communication channels
Handle inbound calls pertaining to enrollment in drug savings programs and resolve their inquiries.
- This role's success metrics include providing one-call resolution to members, providers, and pharmacies
- This role will gather any missing necessary information to successfully resolve the case, with emphasis on a one-call resolution approach.
- This role requires good understanding of all Patient Access savings programs
Coordinate with members, physicians, drug manufacturers, and pharmacies to facilitate enrollment in savings programs.
Manage every call by accurately resolving the issue, demonstrating compassion, meeting compliance requirements, and ensuring a hassle-free experience for our Members
Provide empathetic support to patients by phone, email, and other channels
Maintain impeccable documentation, responsiveness, timeless of response with follow-up of each member call
Have a patient-centric mindset and a high sense of urgency to solve requests
Work with sensitive information while upholding PHI and HIPAA standards.
Stay updated on organizational processes and policies to maintain compliance and ensure service quality.
Organize case details per required standards and keep track of multiple tasks to ensure optimal productivity in a fast paced environment.
Achieve or exceed specific key performance indicators and meet service level expectations to maintain high-quality service standards.
Consistently maintain quality assurance standards and strict adherence to schedule, contributing to the overall efficiency and reliability of support.

What You Will Bring To SmithRx:

Candidates must be locally based. Potential to work from home four days per week based on performance, after 60 days of onsite onboarding.
- Requires 100% attendance during training period.
High School diploma or GED or equivalent required.
2+ years of experience in healthcare call center environments handling inbound call is required. Outbound call experience is preferred.
Proficiency in Windows, MS Office, G-Suite required. Salesforce experience preferred.
Knowledge and understanding of pharmacy benefits manager (PBM) systems and processes is preferred
Knowledge of health insurance plans and medication reimbursement processes is preferred
Understanding of drug savings programs and patient assistance programs is preferred
Exceptional verbal and written communication skills.
Demonstrated professionalism, active listening, and empathetic conversational skills.
Ability to multitask, prioritize effectively, and manage time efficiently.
Ability to quickly identify issues, determine the best course of action, and resourcefully find solutions to complex problems.
Ability to learn and adapt to new technologies and processes quickly.
Critical thinking skills with the capability to navigate through ambiguity and adapt to change.

What SmithRx Offers You:

Competitive pay - $23 per hour with opportunity for promotion and increased pay within 6+ months
Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life and AD&D Insurance
3 Weeks Paid Time Off
12 Paid Holidays
Paid Parental Leave Benefits
Flexible Spending Benefits
401(k) Retirement Savings Program
Short-term and long-term disability
Wellness Benefits
Commuter Benefits
Employee Assistance Program (EAP)
Well-stocked kitchen in office locations
Professional development and training opportunities

Compensation & Benefits

Base Salary: The range listed above reflects our standard pay scale and actual pay will vary based on work location, job level, job-related knowledge, skills, and experience.
Total Rewards: In addition to base pay, this role may be eligible for bonuses, commissions, or equity. SmithRx offers a variety of benefits to help you live well, including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance and 401(k).

Individual offers are tailored to your geography, experience, skills, and education. Your recruiter can share more specific details during the hiring process. In the meantime, feel free to explore our comprehensive benefits here.

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Refine Your Search

enrollment specialist jobs in american fork, ut

Patient Access Specialist (Inbound)

Human Resource Specialist

Healthcare Enrollment Specialist

HR & Admin Specialist

Intake Specialist, Infusion Clinics

HR Specialist

Benefits Administration - Technology Specialist

Benefits Specialist

Specialist I, Testing Services PM Proctor (Jordan Campus) (Part Time)

Grant and Fundraising Specialist - Time Limited

Facilities Maintenance Technician Specialist

Benefits Specialist, NORAM

IT Support Specialist

Enrollment Specialist I

Enrollment Specialist

Payment Reconciliation Specialist

Treasury Management Technical Services Specialist

DOT Specialist

Payroll Specialist

DOT Specialist

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