Top 306 It support Jobs in Anaheim Ca

Dual Platform Field Tech (LA)
DeepTech Inc. —Los Angeles, CA
- $70,000 - $85,000 a year
- Full-time
- Hybrid work
- Background check
- Google Workspace
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Computer Technician
ABBTECH Professional Resources, Inc. —Costa Mesa, CA
- $18 - $20 an hour
- Temporary
- Background check
- Customer service
- Pass drug screening
- AD&D insurance
- Paid holidays
Quick Apply
5d
Technical Sales Support Specialist
MK Battery —Anaheim, CA
- $34 - $36 an hour
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
5d
IT Support Technician
Masra Tech —Lake Forest, CA
- $22 - $26 an hour
- Full-time
- Background check
- Clean driving record
- English
- Paid time off
- Professional development assistance
Quick Apply
Associate Technical Account Manager
Yardi Systems, Inc. —Santa Ana, CA
- $31.25 - $32.81 an hour
- Full-time
- Hybrid work
- Computer Science
- Mid-level
- Residential
- Profit sharing
IT Help Desk Associate
UFC Gym —Brea, CA
- $70,000 a year
- Full-time
- Hybrid work
- Mid-level
- Communication skills
- Work from home
- Employee discount
Quick Apply
13d
IT Support Technician
Multi Media LLC —Irvine, CA
- $61,000 - $77,250 a year
- Full-time
- Hybrid work
- Google Workspace
- Office
- Windows
- Paid holidays
- Disability insurance
Quick Apply
6d
Help Desk Technician - Tier 1
New American Funding —Santa Ana, CA
- Up to $29 an hour
- Full-time
- Computer literacy
- Office
- Windows
- Health insurance
- Dental insurance
10d
Desktop Support Technician
Quantum Electronic Payments —Anaheim, CA
- $47,840 - $67,392 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- Office
- Profit sharing
- Health insurance
Quick Apply
IT Support Specialist (Entry-Level)
WINONICS —Brea, CA
- $20 - $23 an hour
- Full-time
- Office
- Microsoft Office
- High school diploma or GED
Quick Apply
Associate Technical Account Manager
Yardi Systems, Inc. —Santa Ana, CA
- $31.25 - $32.81 an hour
- Full-time
- Hybrid work
- Mid-level
- Finance
- Bachelor's degree
- Profit sharing
IT Support Specialist
Round One Delicious USA, Inc. —Cerritos, CA
- $70,304 - $74,500 a year
- Weekends as needed
- Computer literacy
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
IT Support Technician
Southern California University —Whittier, CA
- $26 - $30 an hour
- Full-time
- In person
- Microsoft Excel
- Microsoft Outlook
- Computer Science
Quick Apply
Desktop Support Technician, Senior
OCTA —Orange, CA
- $42.06 - $57.87 an hour
- Full-time
- 5 years
- Bachelor's degree
- In-person
Help Desk Support Representative
Travis Mathew —Huntington Beach, CA
- $36.71 - $44.04 an hour
- Full-time
- Mid-level
- Office
- 2 years
IT Helpdesk Specialist (Remote)
Qureos Inc —Irvine, CA
- Part-time
- Remote
- Google Workspace
- Computer science
- Computer Science
- Paid holidays
- Dental insurance
8d
IT Support Specialist
Raymond Handling Solutions —Cypress, CA
- $25 - $31 an hour
- Weekends as needed
- Writing skills
- Pass drug screening
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
IT Technician
Harris Spice —Anaheim, CA
- $22 - $25 an hour
- Full-time
- Computer science
- Microsoft Outlook
- Computer Science
- Health savings account
- Health insurance
Quick Apply
5d
IT Support Specialist
TaxRise —Irvine, CA
- $28 - $30 an hour
- Overtime
- Google Workspace
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Helpdesk Support Technician
Los Angeles Regional Food Bank —City of Industry, CA
- $21 - $24 an hour
- Full-time
- Computer Science
- English
- Mid-level
- 403(b) matching
- Paid holidays
Quick Apply
13d

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Dual Platform Field Tech (LA)

DeepTech Inc.
Los Angeles, CA

Quick Apply

Job Details

Full-time
$70,000 - $85,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Professional development assistance
Life insurance

Qualifications

Google Workspace
Mobile device support
Technical documentation
Triage
Meraki
iOS
In-person customer service
Equipment troubleshooting
Windows
Incident Escalation
Printer (troubleshooting support)
Android
Managing clients in a customer support role
Driver's License
VoIP
Email configuration (technical support)
Cloud service support
Driving
Desktop (troubleshooting support)
RAID configurations
Customer support ticket management
Networking equipment (troubleshooting support)
SharePoint
macOS
VPN management
Desktop administration
Escalation handling
Technical Proficiency
Peripheral hardware support
Active Directory management

Full Job Description

Applications will ONLY be considered if you email a PDF copy of your resume with subject line Dual Platform Field Technician (LA) - [First Name] [Last Name] to [email protected]

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

WHAT WE ARE LOOKING FOR

The Dual Platform Field Technician will provide remote and on-site technical support in the greater Los Angeles metropolitan area. Remote support will be conducted from your home office. This role is customer-facing and will require solutions-based customer service skills as well as strengths in organization and documentation. We are looking for a dual technician, someone who is knowledgeable and energized about solutions and future developments in both Windows and Mac environments.

We are looking for someone who understands urgency with respect to each of our client’s needs and takes pride in providing efficient solutions and detailed notes

NOTE: This is a remote position with on-sites in Los Angeles area, so you must be able to commute within Los Angeles proper and have valid drivers license.

----------------------------------------------------------------------------------------

WHAT YOU'LL DO

Troubleshoot & resolve issues by analyzing, identifying, and diagnosing symptoms.
Perform root cause analysis by using established processes.
Provide technical assistance with computer hardware and software to clients.
Resolve issues for customers via phone, in-person, and/or remote support.
Respond promptly to client requests and fully document work time in systems of record, primarily ConnectWise.
Document all physical assets and software deployed to clients.
Follow available KBA’s and update client documentation as procedures evolve.
Collaborate with internal teams and external vendors as necessary to achieve the resolution of customer requests.
Perform other duties as required and assigned.
Participate in an after-hours on-call rotation (additional payment provided for participation)
Go to various on-sites in LA area (car and valid drivers license and insurance is required)

---------------------------------------------------------------------------------------------

QUALIFICATIONS AND MUST HAVES:

Proven track record of at least 3 years of experience supporting Windows and Apple environments.
Ability to explain technical concepts to non-technical users with approachability and empathy.
Ability to prioritize a queue of dispatched service desk tickets.
Ability to maintain professionalism and aptitude for handling technical issues presented in a timely manner.
Proficiency in escalating issues with respect to triage requirements.
Have strong organizational skills and the ability to manage multiple customers and multiple issues.
Ability to function effectively in a fast-paced environment.
Experience using a ticketing system / RMM tool and PSA software.
Ability to work well in a team environment.
Proficiency in: Microsoft Windows, MacOS, iOS, Android
Application troubleshooting
Network layer 1-3 troubleshooting
Email Security (Phishing identification/explanation to clients, identification of legitimate hacked account)
Microsoft M365/Google Admin Console
Google Workspace
Microsoft SharePoint
Server troubleshooting (Server 2019+, Open Directory/Active Directory, NAS)
Email migrations and some familiarity with various email services.
Enterprise Network Equipment (SonicWall, Meraki, Unifi, etc.)
Backup escalation/troubleshooting
Advanced VPN client troubleshooting
Understanding and configuring RAID on various platforms
VoIP troubleshooting
Spam filter troubleshooting
Advanced email troubleshooting (NDR, contacting email host support)
Printer relays through O365/Google

PLEASE NOTE: Indeed is not monitored, Applications will only be considered if you email a PDF copy of your resume with subject line Dual Platform Field Technician (LA) - [First Name] [Last Name] to [email protected]

===============================================================

WHO WE ARE:
DeepTech Inc. has been a mainstay in the world of NYC MSP’s for over 25 years. Built from the ground up with long-lasting client relationships.

Check us out!
https://deeptechinc.com/
https://www.instagram.com/deeptechnyc/

DeepTech is committed to being an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.

Job Type: Full-time

Pay: $70,000.00 - $85,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Life insurance
Paid time off
Professional development assistance
Vision insurance

Experience:

Mac OS: 3 years (Required)
Help desk: 3 years (Required)
Windows: 3 years (Required)

Ability to Commute:

Los Angeles, CA (Required)

Work Location: Hybrid remote in Los Angeles, CA

Quick Apply

Refine Your Search

it support jobs in anaheim ca

Dual Platform Field Tech (LA)

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