Top 9450 Benefits representative Jobs in Anaheim, Ca

PT Utilities Customer Services Representative I
City of Anaheim, CA —Anaheim, CA
- $27.77 - $35.14 an hour
- Part-time
- Background check
- Sales
- Computer literacy
- Retirement plan
Eligibility Specialist I
Southern California United Food & Commercial Workers Unions and Food Employers Joint Benefit Funds A —Cypress, CA
- $31 an hour
- Full-time
- Microsoft Outlook
- Customer service
- HIPAA
- Military leave
- Parental leave
11d
Customer Service Representative
Titan Ridge —Anaheim, CA
- $20 - $23 an hour
- Overtime
- Spanish
- Computer literacy
- English
- Flexible schedule
Quick Apply
On-Site Customer Service Representative - Fullerton, CA
Sharecare —Fullerton, CA
- $24 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
Customer Service Representative - 1st Shift (Hybrid)
Stryker —Irvine, CA
- $23.41 - $30.80 an hour
- Overtime
- Salesforce
- Mid-level
- Office
- Health savings account
- AD&D insurance
Benefits Representative
AMBA —Anaheim, CA
- $65,000 - $90,000 a year
- Full-time
- Mid-level
- Leadership
- Communication skills
- Retirement plan
Inventory Associate - Los Cerritos Center
Aritzia —Cerritos, CA
- $20 - $30 an hour
- Choose your own hours
- Merchandising
- Entry level
Stage Hand
Live Nation —Anaheim, CA
- $19.20 - $24.00 an hour
- Part-time
- 3 years
- High school diploma or GED
- Travel
- Adoption assistance
Judicial Assistant
Judicial Council of California —Santa Ana, CA
- $6,508 - $7,906 a month
- Overtime
- Writing skills
- English
- Mid-level
- AD&D insurance
- Paid holidays
7d
Service Advisor - Los Cerritos Center
Aritzia —Cerritos, CA
- $20 - $30 an hour
- Choose your own hours
- Entry level
Call Center Associate
Homesafe Financials —Orange, CA
- Up to $9,000 a month
- Full-time
- In-person
- Communication skills
- Entry level
- Flexible schedule
Quick Apply
Admissions Representative
Platt College Los Angeles, LLC. —Anaheim, CA
- $24.04 - $37.01 an hour
- Full-time
- High school diploma or GED
- University
- 1 year
- Paid holidays
- Health insurance
Quick Apply
Asset Protection Service Representative
Gap Inc. —Anaheim, CA
- $17.00 - $18.20 an hour
- Part-time
- Communication skills
- Entry level
- Store discount
- Employee stock purchase plan
Merchandise Associate
Marshalls —Fullerton, CA
- $16.90 - $17.40 an hour
- Part-time
- Merchandising
- Organizational skills
- Fair chance
- Paid parental leave
- Health savings account
10d
Customer Service Representative/ Office Assistant
MARVELOUS PLUMBING —Brea, CA
- $24 - $26 an hour
- Full-time
- Office
- High school diploma or GED
- Computer skills
- Opportunities for advancement
Quick Apply
Style Advisor - Los Cerritos Center
Aritzia —Cerritos, CA
- $20 - $30 an hour
- Choose your own hours
- Leadership
- Entry level
- Retail sales
Customer Growth Representative
Reyes Coca-Cola Bottling —Orange, CA
- From $27.86 an hour
- Full-time
- High school diploma or GED
- Driver's License
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
LIFETIME SOLUTIONS INC —Anaheim, CA
- $20 - $35 an hour
- Full-time
- Background check
- US work authorization
- Entry level
- Paid training
- Health insurance
Quick Apply
11d
Client Service Representative
VCA Animal Hospitals —Anaheim, CA
- $18 - $20 an hour
- Part-time
- Maintenance
- Entry level
- Paid holidays
- Health insurance
Admission Representative
California Career Institute —Anaheim, CA
- $30 - $40 an hour
- Full-time
- Mid-level
- University
- Bachelor's degree
- Health savings account
- Paid holidays
Quick Apply
2d

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PT Utilities Customer Services Representative I

City of Anaheim, CA -
Anaheim, CA

Apply Now

Job Details

Part-time
$27.77 - $35.14 an hour

Benefits

Retirement plan

Qualifications

Record keeping
Computer operation
Sales
Phone communication
Basic math
In-person customer service
English
Desktop applications
Typing

Full Job Description

Description

The City of Anaheim Public Utilities Department is looking for two (2) Part Time Customer Services Representatives I to join a highly dynamic and customer-driven team. The Public Utilities Customer Services Representative I performs public contact and record keeping work related to the operational, financial and commercial records of water and electric utilities and provides a wide range of information and service to utility customers and the general public. Qualified candidates must possess some public contact experience in the sales or service field. Applicants must be available to work Monday to Thursday (7AM - 6PM) and Friday (7AM - 5:30PM).

The ideal candidate will:

Possess experience working in a fast-paced customer service call center environment, demonstrating the ability to handle high call volumes (preferably utility-related) and deliver exceptional service under pressure.
Have the ability to bring an empathetic and kind approach to their customer service resolutions
Be a leader in providing excellent customer service in-person, by phone, or via chat and email
Have experience in troubleshooting customer issues and providing analytical and creative solutions to customer problems
Have excellent written/verbal communications skills
Have experience working with sensitive financial and/or confidential information (e.g., social security numbers, driver's license, etc.)
Have experience with Enquesta or similar Customer Information Systems software in a utilities customer service role

This position can average up to 30 hours per week with no minimum number of hours guaranteed. Please visit www.myanaheimbenefits.com for more information regarding part time benefits.

Essential Functions

The following functions are typical for this classification. Incumbents may not perform all of the listed functions and/or may be required to perform additional or different functions from those set forth below to address business needs and changing business practices.

Provide information and assistance to the public related to City services, local elected officials, staff members, activities, procedures, documentation and other issues; respond to questions, complaints, or requests for service; analyze data to determine proper response to inquires.
Determine nature/urgency of the issue; assist citizens to contact appropriate personnel in other City departments for information or assistance with problem; categorizes and code complaints for data entry purposes and to monitor resolution
Perform data entry functions by keying data into computer system; enter, retrieve, review or modify data in computer database; verify accuracy of entered data and make corrections.
Research requests, problems, and complaints and initiate appropriate action; generate work orders to resolve service issues.

Take on-and-off orders for utility service by telephone, correspondence and in person; analyze customer records to apply appropriate utility rates; establish deposit amounts from written guidelines for new utility users and authorize deposit refunds.
Answer customer questions, investigate and resolve complaints pertaining to utility billing procedures; compute and prepare water and electric bills; review, audit, analyze and reconcile customer billing records and make adjustments as needed.
Use various computer systems computer extensively to enter data of new utility customers and make data changes; interact with customers, coordinate with utility field and billing units, check credit ratings, obtain other information to assist customers, research, resolve or refer to investigators reports of unauthorized utility usage and use discretion to determine deposit and restoration of service requirements.

Determine and resolve utility payment problems and mis-readings; research, recalculate and adjust incorrect bills.

Prepare orders to install, remove and repair meters, post, disconnect, restore, or verify services and to perform other service related changes.

Perform financial transactions including processing or transferring payments, refunding credit amounts or deposits, adjusting charges and/or deposits, reversing payments, reissuing refunds, and adjusting service fees; process bankruptcies and proof of claims; manage customer payment programs.

Coordinate efforts with outside agencies for payment of utility accounts; take delinquency action on active utility accounts and performs collection efforts on closed utility accounts.

Read and analyze single-line diagram and panel schedules for new commercial meters; assist customers who have had their service disconnected or who have received notice to interrupt service, including granting extensions of service.

Audit, analyze and reconcile computer reports; prepare periodic and special reports; maintain various manual records, logs and ledgers.

Research customer records to resolve more difficult customer inquiries and prepare correspondence in response.

Communicate with customers via telephone, mail, email, or other means of communication.

Assist in the training of new Customer Service Representatives and serve as a resource to staff of other units of the department; assist other positions or work units with various support assignments or special projects on an as needed basis.

Perform related duties and responsibilities as required.

Qualifications

Experience and Training: Some public contact experience in the sales or service field. An equivalent combination of experience and training sufficient to perform the essential job functions and provide the required knowledge and abilities is qualifying

Knowledge of: Personal computer operation in office applications; office procedures and equipment; English usage; basic math; record keeping and reporting; and fundamental principles of human relations and telephone etiquette.

Ability to: Type at a net corrected speed of 35 words per minute; read and comprehend written training material in order to learn the functions required of the position; acquire knowledge of City services, activities, procedures, and community service programs and community based organizations; make basic arithmetical calculations; analyze data and draw logical conclusions; maintain accurate records; speak clearly and concisely; to operate a computer; communicate effectively; follow verbal and written instructions; respond tactfully and effectively to public inquiries, complaints, and requests for services; establish and maintain effective working relationships with the public and staff.

Supplemental Information

***** IMPORTANT APPLICATION INFORMATION AND INSTRUCTION *****

Applications will be accepted until Monday, August 24,2026 at 5:00PM. Applicants are encouraged to apply early. Applications will not be accepted after this deadline. The selection process will consist of a minimum of skills examination and oral interview.

The eligibility list established from this recruitment may also be used to fill the current and/or additional vacancies throughout the City.

Candidates must be specific and complete in describing their qualifications for this position. Failure to state all pertinent information may lead to elimination from consideration. Stating "See Resume" is not an acceptable substitute for a completed application.

The successful candidate will be required to undergo a reference / background check (to include a conviction record) and pass a post-offer pre-employment medical examination (which will include a drug/alcohol screening). The City of Anaheim utilizes E-Verify and new employees must provide documentation to establish both identity and work authorization.

Communication regarding your application and/or status will be sent to the email address listed on your application. Please check your email regularly throughout the recruitment process as you will not receive communications by any other method.

Equal Opportunity Employer

The City of Anaheim offers a range of benefit programs to eligible part-time employees and their eligible dependents. Programs and benefits amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.

To view the current benefits summary, visit:
https://www.anaheim.net/DocumentCenter/View/36803/Benefits-Summary-Part-Time

For additional information about the City's benefits, visit www.myanaheimbenefits.com then click on Part-Time Employees.

RETIREMENT BENEFITS – The City contracts with the California Public Employees Retirement System (CalPERS) to provide retirement benefits. Retirement formula is based on appointment date and membership status with CalPERS.

Part-time eligible employees become members of CalPERS as either Classic or New members.

Part-time employees not eligible for CalPERS are required to participate in the City’s part-time 457 plan, as a replacement plan for Social Security.

To view the current limits and additional CalPERS information, visit:
https://www.anaheim.net/DocumentCenter/View/37234/PT-CalPERS-Rates

Apply Now

Refine Your Search

benefits representative jobs in anaheim, ca

PT Utilities Customer Services Representative I

Eligibility Specialist I

Customer Service Representative

On-Site Customer Service Representative - Fullerton, CA

Customer Service Representative - 1st Shift (Hybrid)

Benefits Representative

Inventory Associate - Los Cerritos Center

Stage Hand

Judicial Assistant

Service Advisor - Los Cerritos Center

Call Center Associate

Admissions Representative

Asset Protection Service Representative

Merchandise Associate

Customer Service Representative/ Office Assistant

Style Advisor - Los Cerritos Center

Customer Growth Representative

Customer Service Representative

Client Service Representative

Admission Representative

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