Job Family Group:
Sales Group
Job Description:
National Account Manager - Heavy Duty (Remote - Home Based US)
Job Description:
The HD National Account Manager manages existing national-scale customer accounts and develops new business in the Heavy Duty Lubricant sector. The customer base is truly national in scope and crosses a wide geographic footprint including current accounts and active prospects. The customer relationship will be complex and requires a keen focus on managing the relationships and deliverables in both a centralized and decentralized customer structure. The NAM will serve as the SPA for all customer issues across all support functions.
Prospect, engage, and close large pieces of new HD business. Maintain a robust prospect pipeline which includes information on volume usage, brand current used, contact information, and other relevant information.
Manage assigned current accounts and deliver those customers specific KPIs that support the overall HD strategy. Manage all national account program offers including trade loans, market development funds, conversion discount allowance.
Develop and manage the contact map to maintain and develop appropriate personal relationships within the customer base.
Develop pricing strategy recommendations, pricing coordination, and long-term market outlook for focused segments.
Work closely within the NA Sales and Field Engineering Team to deliver on group objectives.
Negotiate the deep and complex portfolio of products and programs that drives a foundation for moving customers from traditional products to an enhanced performance product platform and move customers along the Maintenance Journey.
Leverage LabCheck oil analysis programs to enhance the growth and long-term retention of customers.
Work collaboratively with Field Engineering teams on all LabCheck oil analysis training, report generation and customer presentations.
Work with the Indirect Region Managers and DBMs to ensure service levels and product distribution to the HD national accounts.
Accurately forecast monthly product demand for HD national accounts. Forecast process to include analysis and projection on base volume, incremental volumes, new products and adjustments for gain-lost accounts.
Effective daily use of Customer Relationship Management tools to manage all aspects of the account relationship and build sustainable relationships throughout the customer organization, as well as our organization.
Compliance with bp’s Code of Conduct, Values and Behaviors and HSSE Standards.
Utilization of digital tools available to support territory management
Adopt and utilize the Castrol mindset which is a business where everyone is committed to the growth of our business, to deeply value our customers, to empower our people and to embrace change and challenge the status quo.
Experience
Bachelor’s degree in Business or Engineering desired
A minimum of 5 years direct sales experience with focus on large national customers. Committed; self-starter with little need for direction or supervision. Proven ability in large account management. Demonstrated capability in developing and closing new business. Excellent interpersonal, communication and presentation skills. Ability to think strategically to develop / execute long-term account growth and trade up. Highly knowledgeable of industry trends and market value chain.
Skills & Competencies
Account Strategy & Planning, Term & Value Negotiations, Deal Closure, Customer Relationships Management, Consulting & Selling Skills, Customer Profitability & Value Chain Understanding, Products & Offer Knowledge, Prospect & Pipeline Management.
Up to 50% travel required.
This position is eligible for US Benefits Select. This position offers paid vacation depending on your years of relevant industry experience and will range from 120 – 240 hours of vacation per year for full time employees (60 - 240 hours of vacation per year for part time employees). You will also be eligible for 9 paid holidays per year and 2 personal choice holidays. You may learn more about how we calculate paid vacation and view our generous vacation and holiday schedules at Select SPD Bp has a parental leave policy as well, which offers up to 8 weeks’ paid leave for the birth or adoption of a child. Learn more by visiting Select SPD.
How much do we pay (Base)? ($120,000 - $150,000 (Minimum & Maximum)) *Note that the pay range listed for this position is a genuinely expected and reasonable estimate of the range of possible base compensation at the time of posting.
This position is eligible for US Benefits Select. This position offers paid vacation depending on your years of relevant industry experience and will range from 120 – 240 hours of vacation per year for full time employees (60 - 240 hours of vacation per year for part time employees). You will also be eligible for 9 paid holidays per year and 2 personal choice holidays. You may learn more about how we calculate paid vacation and view our generous vacation and holiday schedules at Select SPD Bp has a parental leave policy as well, which offers up to 8 weeks’ paid leave for the birth or adoption of a child. Learn more by visiting Select SPD.
We offer a reward package to enable your work to fit with your life. These offerings include a discretionary annual bonus program, long-term incentive program, and generous retirement benefits that include a 401k matching program. These benefits include a pension for eligible employee. You may learn more about our generous benefits at Select SPD.
As part of bp’s wellbeing package, bp offers access to health, vision, and dental insurance, as well as life and Short-Term Disability and Long-Term Disability. You may learn more about our generous benefits at Select SPD
Travel Requirement:
Up to 50% travel should be expected with this role
Relocation Assistance:
This role is not eligible for relocation
Skills:
Account strategy and business planning, Business Acumen, Channel marketing activation, customer and competitor understanding, Customer Profitability, Customer promise execution, Customer Segmentation, Customer Value Proposition, Digital Fluency, Internal alignment, Leading through ambiguity, Listening, Managing strategic partnerships, market, Marketing strategy and programmes, Negotiating value, Negotiation planning and preparation, Offer and product knowledge, Partner relationship management, Proposition development, Prospecting and pipeline management, Sales forecasting/demand planning, Sector
Travel Requirement:
Up to 50% travel should be expected with this role
Relocation Assistance:
This role is not eligible for relocation
Remote Type:
This position is fully remote
Skills:
.


Legal Disclaimer:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.
If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.
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Disclaimer
This is a high-level summary only of terms and current discretionary benefits applicable to certain roles. Some rewards, benefits and policies are at managers’ discretion and vary depending on where you work within the business. All terms subject to contract and all discretionary benefits subject to policy and eligibility.
