This Individual Position is Exempt from the Hiring Freeze. Qualified Applicants are Encouraged to Apply.
Welcome to the Department of Health.
We’d be delighted to have you join our team.
If you envision yourself in this role and are ready to start an exciting career with us, apply today.
This Position Is Open To Alaskan Residents Only.
Please check out the residency definition to determine if you qualify.
What you will be doing:
Under the direction of the Health Program Manager 4, in this position you will be responsible for all quality assurance-related activities within the Division of Senior and Disabilities Services. Responsibilities include oversight of Division performance measures, monitoring of complaint and quality-of-care investigations, mortality review, and continuous quality improvement activities for programs.
Additionally, you will also be responsible for oversight of the fair hearing process, Electronic Visit Verification, and all service authorizations.
Frequent Travel within and outside the State of Alaska will be required to conduct provider visits, as well as attend necessary meetings and conferences.
Our organization, mission, and culture:
Senior and Disabilities Services promotes health, well-being, and safety for individuals with disabilities, seniors, and vulnerable adults by facilitating access to quality services and supports that foster independence, personal choice, and dignity.
The benefits of joining our team:
We are a dynamic, diverse, high-performing team where no two days are the same. We offer the opportunity to leverage your professional talents in significant ways to make meaningful contributions to the state. We value dedication to learning, communication skills, and team spirit.
This position is part of the division’s management team, who are committed to the well-being and safety of Alaskan seniors and individuals who experience disabilities.
The State of Alaska has a generous benefits package.
The incumbent may be eligible for a hybrid telework agreement once a probationary period has been successfully passed.
The working environment you can expect:
This position is being recruited for in Anchorage, Alaska.
The Anchorage office is located at 1835 Bragaw Street in East Anchorage and is close to trails.
Who we are looking for:
The ideal candidate will possess some or all of the following position-specific competencies in addition to the minimum qualification listed below:
Quality Management: Knowledge of the principles, methods, and tools of quality assurance, quality control, and reliability used to ensure that a project, system, or product fulfills requirements and standards.
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Program Planning: Ensures state/Tribal/community health improvement planning uses community health assessments and other information related to the health of a community (e.g., current data and trends; proposed federal, state, and local legislation; commitments from organizations to act). Develops program goals and objectives.
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Community Dimensions of Practice: Distinguishes the roles and responsibilities of governmental and non-governmental organizations in providing programs and services to improve the health of a community
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Public Health: Applies knowledge of the concepts, principles, theories, methods, and tools associated with protecting and improving the health of people and their communities, including promoting healthy lifestyles, researching disease and injury prevention, and detecting, preventing, and responding to infectious diseases.
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Leadership: Influences, motivates, and challenges others; adapts leadership styles to a variety of situations.
Special Notice:
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Requires frequent travel in-state and occasional travel out of state with trips up to a weeklong duration.
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A valid and current Alaskan Driver's License is required at the time of appointment.
To view the general description and example of duties for this job class, please go to the following link and search for Health Program Manager 3: https://www.governmentjobs.com/careers/Alaska/classspec.
Competency-Based Minimum Qualifications Instructions
This job class uses competency-based minimum qualifications. Please ensure your application (through work history, volunteer experience (duties summary), training, education, licenses, certifications, etc.) supports how you have gained the knowledge, skills, abilities, and behaviors (competencies) and that you possess the minimum required competencies for the job class.
Competency Description
The competency description(s) listed below have been designed to promote a common understanding of the essential elements of the job class. They highlight the more general and customary knowledge, skills, abilities (KSAs), tasks, and behaviors used to describe the competency. They typically list expectations rather than specific tasks and are to be used only as parameters and guidelines. A competency’s description is not intended to exclusively define every KSA, task, and behavior needed to successfully meet the competency, but rather to provide the manager/agency with a broad reference of options as to how an applicant can meet the job expectation.
Any combination of education and/or experience that provides the applicant with the competencies in:
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Partnering: Develops networks and builds alliances; collaborates across boundaries to build strategic relationships and achieve common goals.
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Conflict Management: Encourages creative tension and differences of opinion. Anticipates and takes steps to prevent counter-productive confrontations. Manages and resolves conflicts and disagreements constructively.
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Human Capital Management: Builds and manages workforce based on organizational goals, budget considerations, and staffing needs. Ensures that employees are appropriately recruited, selected, appraised, and rewarded; takes action to address performance problems. Manages a multi-sector workforce and a variety of work situations.
Equivalent to those typically gained by:
A Bachelor's degree from an accredited college in biological, health or behavioral science; health practice; education; public, healthcare, or business administration; or a closely related field;
AND/OR
Progressively responsible professional supervisory or lead level experience performing health program planning, development, coordination, evaluation, or implementation; providing technical health care assistance and consultation; conducting health care utilization or quality assurance examinations; and/or delivering health care service.
Special Note: Agencies employing Health Program Managers are responsible for administering a wide range of medical, behavioral, and social health insurance programs for children and adults. Positions typically focus on a particular health area. Where licensure is required, the job vacancy announcement will identify the type of license necessary to apply for that specific position. The essential functions of some positions may involve exposure to infectious disease and/or biohazards. Travel may be required.
"Professional experience" means work that is creative, analytical, evaluative, and interpretive; requires a range and depth of specialized knowledge of the profession's principles, concepts, theories, and practices; and is performed with the power or right to decide or act according to one's own judgment.
"Progressively responsible" means indicating growth and/or advancement in complexity, difficulty, or level of responsibility.
At the time of application, please submit the following:
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Three (3) professional references, whom we may contact by phone, are required. One (1) of these references must be your current or most recent supervisor, if not already provided in the application.
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Current performance evaluation, if available.
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A copy of academic transcripts (unofficial is okay; please ensure that the institution name/URL is listed on the transcripts) is used to support that you meet the minimum qualifications and competencies, if not already provided in the application.
Please read the information below carefully. This applies to your application submission.
SUPPLEMENTAL QUESTIONS
For your application to be evaluated, you
must answer the Supplemental Questions.
The State of Alaska uses four proficiency levels to measure and describe an applicant's competence in applying specific behaviors, knowledge, skills, and abilities to accomplish a specific task. The four proficiency levels are Mastery, Fluency, Literacy, and Discovery. You must rate your proficiency level for each competency listed in the supplemental questions.
EDUCATION
To verify education is being used to meet and/or support the required minimum qualifications/competencies, you must fill in the Education section of the application If you have not obtained a degree, please indicate the number of units completed Copies of transcripts are required to verify educational credentials used to meet or support the minimum qualifications/competencies for a position and are required with each application (Unofficial is okay; please ensure the institution/URL name is listed on the transcripts) Transcripts can be attached at the time of application or provided at the time of interview; if not, transcripts will be required before employment.
SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION
If education is completed in a foreign college or university, it may be used to meet the above requirements, if applicable. If utilizing this education, you must show that the education credentials have been submitted to a private organization that specializes in the interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying. The omission of the required documentation listed will result in an incomplete application, and you will not receive further consideration.
WORK EXPERIENCE
When using work experience not documented in your application, please provide the employer's name, job title, employment dates, and whether you worked full-time or part-time Applications will be reviewed to determine if the responses are supported and if minimum qualifications are met Work experience needed to meet the minimum qualifications must be documented in the application If the application does not support minimum qualifications, the applicant may not advance to the interview and selection phase of the recruitment A resume will not be used to determine that minimum qualifications have been met for the position you are applying for.
If you have currently or previously been appointed to a flexibly staffed position, please ensure your work experience within a flexibly staffed position indicates the actual dates employed at each level Ensure your time and any subsequent flex promotion(s) are documented as a separate position This is required as minimum qualifications require experience at a particular level in which the lower level may not be considered If this information is not accurately reflected in your application, this may cause the processing of your application for consideration to be delayed.
NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination that your application is incomplete and removal from consideration for this job posting.
The State of Alaska does not provide VISA Employer sponsorships.
MULTIPLE VACANCIES
This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.
APPLICATION NOTICE
You can ONLY apply for this position through the Workplace Alaska website or via a hard copy application. If you accessed this recruitment bulletin through a job search portal such as AlaskaJobs or another database, you MUST use a Workplace Alaska online or hard-copy application to apply successfully. Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska "How to Apply" webpage, found here: http://doa.alaska.gov/dop/workplace/help/.
NOTICE
Questions regarding the application process can be directed to the Workplace Alaska hotline at 800-587-0430 (toll-free) or (907) 465- 4095. If you choose to be contacted by email, please ensure that your email address is correct on your application and that your spam filter will permit emails from the 'governmentjobs.com' domain. For information on allowing emails from the 'governmentjobs.com' domain, visit the Lost Password Help page at: https://www.governmentjobs.com/OnlineApplication/User/ResetPassword.
EEO STATEMENT
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodations, auxiliary aids, or services, or alternative communication formats, please call 1-800-587-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal-opportunity employer.
WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE
Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll-free) or (907) 465-4095 if you are in the Juneau area. Requests for information may also be emailed to [email protected].
For assistance with applying for a password, please visit https://www.governmentjobs.com/OnlineApplication/User/ResetPassword.
For specific information in reference to the position, feel free to contact the hiring manager at:
Sandra DeHart-Mayor/Chief of Quality
Phone: (907) 269-3666
