Top 1611 Customer experience specialist Jobs in Andover Ma

Collection Specialist
F.H. Cann & Associates —North Andover, MA
- $16.00 - $17.50 an hour
- Full-time
- Background check
- Spanish
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
7d
Electrilc Vehicle Maintenance Specialist - EV Charging Systems
Pacific Power Solutions —Boston, MA
- $25 - $40 an hour
- Full-time
- Schematics
- Ability to lift 50 pounds
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Commercial Lighting Quotations Specialist
Exposure —Boston, MA
- $60,000 - $100,000 a year
- Full-time
- Microsoft Excel
- Analysis skills
- Bachelor's degree
Quick Apply
Workers Compensation Specialist
Agility Orthopedics —Stoneham, MA
- $22 - $28 an hour
- Full-time
- Background check
- HIPAA
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
Professional CDL Chauffeurs - Part Time & Full Time Career Opportunities
AOT Global —Boston, MA
- $60,000 - $100,000 a year
- Part-time
- CDL B
- Background check
- Clean driving record
- Health savings account
- Health insurance
Quick Apply
Project Manager / Fire Alarm Subject Matter Expert (Bedford, MA or Tucson, AZ)
HurtVet Subcontracting —Bedford, MA
- $90,000 - $115,000 a year
- Full-time
- Hybrid work
- Background check
- Microsoft Outlook
- Up to 50% travel
- Profit sharing
- Paid holidays
Quick Apply
1d
Inventory & Pricing Specialist
Seltser & Goldstein Public Adjusters —Peabody, MA
- From $20 an hour
- Full-time
- Research
- Office
- Residential
- Health insurance
- Dental insurance
Quick Apply
Medical Billing Specialist
Spindel Eye Associates —Derry, NH
- $19 - $23 an hour
- Full-time
- HIPAA
- Mid-level
- In-person
- Health insurance
- Dental insurance
Quick Apply
Sales Operations Specialist
WEI —Salem, NH
- $55,000 - $70,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Background check
- Microsoft Excel
- Health savings account
- Health insurance
Quick Apply
Customer Service Specialist
Hotli —Auburndale, MA
- From $20 an hour
- Full-time
- High school diploma or GED
- Continuous improvement
- In-person
- Employee discount
Quick Apply
10d
Professional Driver (non-CDL) (Londonderry, NH) *$1,000 Sign on Bonus!*
Trend Moving LLC —Londonderry, NH
- Full-time
- Background check
- Clean driving record
- Local
- Paid training
- Dental insurance
Quick Apply
Learning Specialist
Salem Five Bank —Salem, MA
- $65,000 - $85,000 a year
- Bilingual
- Microsoft Excel
- Customer service
- Health savings account
- Health insurance
Quick Apply
Sales - Wireless Specialist - Beverly, MA
Russell Cellular- Authorized Verizon Dealer —Beverly, MA
- $15 - $20 an hour
- Weekends as needed
- Ability to lift 50 pounds
- Communication skills
- Entry level
- Paid holidays
- Health insurance
Quick Apply
Commercial Loan Servicing Specialist
Eagle Bank —Peabody, MA
- $52,275 - $66,620 a year
- Full-time
- Background check
- 5 years
- Writing skills
- Health savings account
- Health insurance
Quick Apply
Business Administrative Specialist - NH
Northwest Registered Agent —Nashua, NH
- $20.50 an hour
- Full-time
- Research
- Office
- US work authorization
- Paid parental leave
- Paid holidays
Quick Apply
8d
Wine Specialist
Greenside Operations LLC —North Andover, MA
- $17 - $22 an hour
- Part-time
- Hospitality
- Customer service
- Organizational skills
- Employee discount
Quick Apply
Auto Detailing Specialist
Avid Auto Detailing —Derry, NH
- $55,000 - $85,000 a year
- Part-time
- Clean driving record
- Driver's License
- In-person
- Free parking
- Paid training
Quick Apply
Delivery Specialist
O'Reilly Automotive Stores —Stoneham, MA
- $15 - $20 an hour
- Sales
- Merchandising
- Driver's License
- Employee stock purchase plan
- Health insurance
Quick Apply
4d
Motorcycle Sales Fit Specialist
Boston Harley-Davidson —Revere, MA
- $37,000 - $100,000 a year
- Full-time
- Sales
- Dealership
- Customer service
- Paid training
- Health insurance
Quick Apply
Telecommunications Specialist
HV Talent Group —Boston, MA
- $80,000 - $95,000 a year
- Full-time
- Computer science
- Computer Science
- 5 years
Quick Apply
5d

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customer experience specialist jobs near andover ma

Collection Specialist

F.H. Cann & Associates -
North Andover, MA

Quick Apply

Job Details

Full-time
$16.00 - $17.50 an hour
7 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Life insurance

Qualifications

Debt collection phone call
Microsoft Outlook
Sales
Call center experience
Customer support experience within finance industry
Debt collection payment plan
Debt collection skip tracing
Financial services
Debt collection negotiation
Adobe Acrobat
Client interaction via phone calls

Full Job Description

Summary

FHC is a family-owned company that has been growing since 1999. We’re committed to delivering exceptional customer experiences while meeting or exceeding federal and state safety standards. Our diverse portfolio spans both Public and Private Sectors, and we take pride in our reputation for quality and compliance.

We’re looking for motivated and compassionate individuals who share our dedication to excellence. If you thrive in a fast-paced environment and want to make a meaningful impact, FHC is the place for you.

Essential Functions

Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.

Establish contact with customers to recover delinquencies and offer available solutions to repay their accounts placed with FHC.
Locate/skip-trace customers using state of the art skip-tracing tools combined with internet access.
Record accurate and detailed notes, maintaining log of communication and all collection activities for each file.
Ensure all performance deadlines, objectives, and goals are met as set by department standards.
Adhere to consumer protection laws and FHC's standard practices and policies.

Competencies:

Must possess excellent verbal negotiation, customer service and persuasion skills.
Well organized, results driven, and able to work in a high volume and fast-paced office environment.
Flexibility to adapt and resolve challenging situations calmly and professionally.
Ability to prioritize and manage multiple tasks, exercising sound judgement.
Applicants are required to pass a background check.
Ability to work a set, full-time schedule consisting of three shifts from 8:00 AM–4:30 PM EST and two shifts from 11:30 AM–8:00 PM EST, with occasional Saturday shifts (8:00 AM–12:00 PM EST) 2-3 per year
Attendance and punctuality are a must.

Preferred Experience, Education & Experience:

Previous experience in Debt Collection Recoveries, Sales, Telephone Customer Service, Telemarketing, Banking, Financial Services, Call Center, or billing preferred, but not required.
Proficiency with Internet Explorer, Microsoft Excel and Word, Outlook email, and Adobe Acrobat
High school diploma or equivalent.
Bilingual in Spanish (spoken and written) is a plus!

Work Environment

Federal and State contractor call/contact center along with Account Receivable Management
For NH & MA candidates: This is an in-office role. Candidates must be able to reliably commute to our North Andover, MA office until our Salem, NH office opens.
For St. Louis County, MO & Erie County, NY candidates - fully remote.

WFH Requirements:

This role might support occasional or permanent remote work in some circumstances.
Reliable high-speed internet (hard wired ethernet connection required) with minimum of 25 MBPS for Upload and Download speeds.
Private, quiet, and distraction free room/office space
Adhere to Telecommute Policy in its entirety

Physical/Mental Demands

Physical Demands - While performing the duties of this role, an employee is frequently required to sit, talk, or hear, in person and by telephone; use hands to operate standard office equipment; reach with hands and arms. The employee is occasionally required to stand and walk and to lift and carry reports and records weighing up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Mental Demands - While performing the duties of this role, employees are regularly required to use written and oral communication skills; read and interpret data, information, and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work on multiple, concurrent tasks; work under intensive deadlines; and interact with vendors and staff in the course of work.

Security Clearance Requirements

Must be able to pass Federal background screening and/or state level criminal background screening.

This job description provides the basic requirements for this role and may include additional functions not listed.

We’re looking for motivated and compassionate individuals who share our dedication to excellence. If you thrive in a fast-paced environment and want to make a meaningful impact, FHC is the place for you.

An Affirmative Action / Equal Opportunity Employer

F.H. Cann provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other protected class under applicable law. As a Federal Contractor, we encourage priority referral of protected veterans under VEVRAA. F.H. Cann provides reasonable accommodation for individuals protected by section 503 of the Rehabilitation Act of 1973, VEVRAA and the ADA.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

If you need accommodation as part of the employment process, please contact Human Resources at [email protected].

If you want to view the “Know Your Rights” poster, please choose your language: English Spanish

If you want to view the Pay Transparency Policy Nondiscrimination Provision, please choose your language: English Spanish

Base pay plus bonus!

Bonuses are uncapped, and paid out monthly

Monthly contests rewarding “Top Performers” with gift cards & prizes.
*

Expected hours: 40 per week

Benefits:

401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Application Question(s):

Are you available to start by September 8? (Yes/No)
Have you previously been employed by F.H. Cann & Associates? (Yes/No) If yes, please provide your approximate dates of employment.
Can you commit to working a full-time schedule that consists of 3 shifts 8am-4:30pm + 2 shifts 11:30am-8pm per week? (Yes/No)

Experience:

debt collection: 1 year (Preferred)
Financial services: 1 year (Preferred)
Call center: 1 year (Required)

Ability to Commute:

North Andover, MA 01845 (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer experience specialist jobs in andover ma

Collection Specialist

Electrilc Vehicle Maintenance Specialist - EV Charging Systems

Commercial Lighting Quotations Specialist

Workers Compensation Specialist

Professional CDL Chauffeurs - Part Time & Full Time Career Opportunities

Project Manager / Fire Alarm Subject Matter Expert (Bedford, MA or Tucson, AZ)

Inventory & Pricing Specialist

Medical Billing Specialist

Sales Operations Specialist

Customer Service Specialist

Professional Driver (non-CDL) (Londonderry, NH) $1,000 Sign on Bonus!

Learning Specialist

Sales - Wireless Specialist - Beverly, MA

Commercial Loan Servicing Specialist

Business Administrative Specialist - NH

Wine Specialist

Auto Detailing Specialist

Delivery Specialist

Motorcycle Sales Fit Specialist

Telecommunications Specialist

I want to receive the latest job alert for customer experience specialist in andover ma

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