Top 55 Desktop support technician Jobs in Andover Ma

Support Engineer/Field Technician
Velonex Technologies —Boston, MA
- $30 - $34 an hour
- Full-time
- Hybrid work
- Google Workspace
- Ability to walk for extended periods
- Mid-level
- Mileage reimbursement
- Health insurance
Quick Apply
Helpdesk Level 1 & 2 (Contract Position)
CyberFire IT Solutions —Lexington, MA
- $30 - $40 an hour
- Contract
- Hybrid work
- Mid-level
- Office
- Windows
Quick Apply
2d
Desktop Technician
Wilmington Public Schools —Wilmington, MA
- $52,000 - $55,500 a year
- Full-time
- Google Workspace
- Mid-level
- Public school
IT Technician
Pelham School District —Pelham, NH
- Full-time
- Mid-level
- High school diploma or GED
- Assembly
- AD&D insurance
- Paid holidays
Technology Support Specialist
Medford Public Schools —Medford, MA
- $60,000 - $70,000 a year
- Full-time
- School experience
- Mid-level
Desktop PC Imaging Technician in Tewksbury, MA
Virtual Service Operations —Tewksbury, MA
- $17 - $25 an hour
- Temporary
- Ability to walk for extended periods
- Writing skills
- Ability to climb stairs
- Health insurance
10d
End User Support
Fidelity TalentSource —Boston, MA
- $28 - $30 an hour
- Temporary
- Mid-level
- Office
- Windows
7d
Senior Help Desk Technician II
Contact Government Services, LLC —Boston, MA
- $108,000 - $156,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Databases
- Health insurance
- Dental insurance
Quick Apply
Technical Support Technician I
Massachusetts Water Resources Authority —Chelsea, MA
- $68,630.80 - $100,936.63 a year
- Full-time
- Hybrid work
- Computer Science
- Word processing
- Office
Quick Apply
14h
Help Desk Technician
Centuria —Hanscom AFB, MA
- Full-time
- Background check
- Microsoft Outlook
- Mid-level
Quick Apply
Technology Support Technician (40 hours/12 months), ICTS
Cambridge Public Schools —Cambridge, MA
- $81,538 - $91,180 a year
- Online Application
- Classroom
- Research
- Mid-level
IT Technician
DO & CO —Boston, MA
- $75,000 - $78,000 a year
- Weekends as needed
- Mid-level
- Office
- Windows
- Health insurance
- 401(k)
Quick Apply
10d
Desktop Support Engineer (Dispatch /Part-Time) Billerica, -Massachusetts
Axiom Technologies —Billerica, MA
- Part-time
- Hybrid work
- Mid-level
- Windows
- 3 years
IT Support Technician
VulcanForms Inc. —Newburyport, MA
- $21.50 - $42.11 an hour
- Full-time
- System design
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Desktop Support in Tewksbury, Massachusetts
Virtual Service Operations —Tewksbury, MA
- $17 - $25 an hour
- Customer service
- Ability to walk for extended periods
- Writing skills
- Health insurance
Cleared Desktop Support in Andover, MA
Virtual Service Operations —Andover, MA
- $20 - $26 an hour
- Customer service
- Ability to walk for extended periods
- 5 years
- Health insurance
Help Desk Technician
Amphenol TCS —Nashua, NH
- Office
- Windows
- Entry level
Quick Apply
IT Technician
Flex LTD —Hollis, NH
- Full-time
- Mid-level
- Experience equivalent to degree accepted
- Associate's degree
- Disability insurance
- Health insurance
10d
Senior Help Desk Technician
Contact Government Services, LLC —Boston, MA
- $40,000 - $80,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Databases
- Health insurance
- Dental insurance
Quick Apply
Desktop Support Technician
APDerm —Acton, MA
- $53,225.12 - $72,226.49 a year
- Full-time
- Mid-level
- Office
- Ability to climb stairs
Quick Apply
7d

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desktop support technician jobs near andover ma

Support Engineer/Field Technician

Velonex Technologies
Boston, MA

Quick Apply

Job Details

Full-time
$30 - $34 an hour

Benefits

Mileage reimbursement
Health insurance
Paid time off
401(k) matching
Opportunities for advancement

Qualifications

Performance monitoring
Non-technical user support
Teamwork
Interpersonal skills
Server backup and recovery
Microsoft Exchange
Windows
Firewall
IT monitoring tools
Email configuration (technical support)
Cloud service support
Computer hardware
Desktop (troubleshooting support)
VMware
Desktop administration
Active Directory management
Help desk

Full Job Description

Do you thrive in a fast-paced, ever-changing environment where no two days are the same? Are you energized by solving complex technical challenges, working with a wide variety of technologies, and supporting clients across diverse industries? If you're looking for an opportunity to continuously expand your technical expertise while delivering exceptional customer service, we'd love to meet you.

Working in a Managed Services Provider (MSP) environment is both rewarding and challenging. You'll gain hands-on experience with a broad range of technologies, infrastructures, and business environments while collaborating with clients who rely on your expertise to keep their organizations running. Every day presents new opportunities to learn, problem solve and make a meaningful impact.

As a recipient of the “MSP 501 Award from Channel Futures”, we're proud to be recognized as one of the industry's top managed service providers. Join a team that values technical excellence, continuous learning, and outstanding client service.

If you are a skilled Support Engineer/Field Technician, we have a place for you. You will provide technical support for a diverse client base, assisting with computer systems, hardware, software, and network infrastructure—but above all, you'll be helping people. If delivering white-glove service while continuously expanding your IT knowledge is what motivates you, this role is for you.

You'll respond to support requests, perform diagnostics, troubleshoot technical issues, and implement effective solutions both remotely and onsite.

Location Requirements

Candidates must currently reside within 30–45 minutes of North Boston, MA (including areas such as Haverhill, Medford, Somerville, Lowell, and surrounding communities).

This is a hybrid position that primarily works from home, with onsite client visits throughout the Greater Boston Metro area approximately 3–5 days per week. A reliable personal vehicle is required (public transportation is not sufficient). Mileage reimbursement is provided.

Key Responsibilities

Provide onsite and remote end-user support.
Manage and support client IT infrastructure, including VMware environments, switches, storage devices, routers, firewalls, servers, workstations, and mobile devices.
Create and maintain technical documentation, procedures, and reports.
Serve as first-level technical support while escalating issues as appropriate.
Participate in after-hours support when required.
Deliver exceptional customer service while effectively managing multiple priorities in a dynamic MSP environment.
Troubleshoot a wide variety of hardware, software, networking, and cloud technologies across multiple client environments.

Minimum Qualifications

Experience supporting Microsoft 365, Microsoft desktop and server operating systems, Microsoft Exchange, Active Directory, IIS, and Terminal Services.
Strong networking knowledge including TCP/IP, DNS, DHCP, routing, VLANs, IPsec and SSL VPNs, firewalls, and wireless networking.
Experience with storage arrays, backup and replication solutions, and monitoring systems.
Strong troubleshooting and problem-solving skills.
Ability to work independently, remain composed under pressure, and communicate effectively with both technical and non-technical users.

Preferred Qualifications

Certifications and/or experience with VMware, Fortinet (FortiGate), Microsoft, and Cisco technologies.
Experience with Trend Micro, Dell servers and storage, Symantec Backup Exec, Enterprise Vault, Veeam, CrashPlan, Google Workspace, and Apple products.
Previous experience working for a Managed Services Provider (MSP) utilizing Remote Monitoring and Management (RMM) tools.
Experience designing and implementing IT solutions tailored to client business needs.
Experience deploying and supporting VMware virtual infrastructure; Hyper-V experience is a plus.
Experience troubleshooting and deploying macOS systems.

Benefits

We believe in investing in our team and providing the support you need to thrive both professionally and personally.

Competitive base salary
Performance-based bonus pool participation
Generous paid time off (PTO)
Comprehensive, high-quality health insurance
401(k) with company matching
Company-paid, approved technical certifications
Ongoing professional development and career growth opportunities
A healthy work-life balance with a flexible, supportive team culture

Physical Requirements

Ability to stand, sit, and walk for extended periods.
Ability to lift, push, or pull up to 40 pounds.

If you want to work for a company that offers great benefits, good work/life balance and many opportunities to develop and grow Velonex is a good company to join. Velonex Technologies fosters an environment that is both challenging and rewarding – fast-paced fun environment with a talented team of smart people who care. Velonex strives to create an atmosphere of teamwork that allows for personal growth and development with a history of great retention and advancement opportunities. We deliver technical excellence manifested in the high quality, reliability, and manageability of client networks.

*EEO Statement*

Velonex Technologies is an equal opportunity employer.

Our Core Values are who we are and in everything we do:

· We serve others

· We are committed to continuous improvement

· We are learners & sharers of knowledge

· We strive for excellence

· We do everything with honesty and integrity

Job Type: Full-time

Pay: $30.00 - $34.00 per hour

Benefits:

401(k) matching
Health insurance
Paid time off

Application Question(s):

Do you have your own vehicle to visit clients on-site?
Are you ok with traveling to on-site clients within the Boston Metro area?
Do you live 30 mins from Haverhill, Medford, Somerville, or Lowell?
Do you live North of Boston area?

Experience:

Help desk: 2 years (Required)
Windows: 2 years (Required)

Work Location: On the road

Quick Apply

Refine Your Search

desktop support technician jobs in andover ma

Support Engineer/Field Technician

Helpdesk Level 1 & 2 (Contract Position)

Desktop Technician

IT Technician

Technology Support Specialist

Desktop PC Imaging Technician in Tewksbury, MA

End User Support

Senior Help Desk Technician II

Technical Support Technician I

Help Desk Technician

Technology Support Technician (40 hours/12 months), ICTS

IT Technician

Desktop Support Engineer (Dispatch /Part-Time) Billerica, -Massachusetts

IT Support Technician

Desktop Support in Tewksbury, Massachusetts

Cleared Desktop Support in Andover, MA

Help Desk Technician

IT Technician

Senior Help Desk Technician

Desktop Support Technician

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