Top 216 Problem resolutions agent Jobs in Atlanta, Ga

Senior Customs Brokerage Specialist - S3
FedEx Logistics —East Point, GA
- $29.53 - $44.29 an hour
- Overtime
- Microsoft Outlook
- Mid-level
- High school diploma or GED
- Paid training
- Health insurance
Customer Service Representative
Williams-Sonoma Inc. Customer Care Centers —Atlanta, GA
- From $15 an hour
- Full-time
- Remote
- Residential
- 1 year
- Communication skills
- Paid time off
- Work from home
Kahua Service Desk Agent - Project Consultant
Deloitte —Atlanta, GA
- $80,300 - $133,900 a year
- Full-time
- Mid-level
- 3 years
- Continuous improvement
Help Desk Agent
Polsinelli PC —Atlanta, GA
- $55,000 - $65,000 a year
- Full-time
- Remote
- Microsoft Outlook
- Research
- Windows
- AD&D insurance
- Disability insurance
Quick Apply
3d
RENTAL CONSULTANT (Agent)
NISSAN LITHIA SPRINGS LLC —Lithia Springs, GA
- Weekends as needed
- Driver's License
- Communication skills
- Outdoor work
Quick Apply
10d
Airport - Rental & Return Agent
Budget Rent a Car —College Park, GA
- Weekends as needed
- 18 years or older
- Clean driving record
- Computer literacy
- Paid holidays
- 401(k)
Front Desk Agent Moxy Hotel Downtown
MOXY ATLANTA DOWNTOWN —Atlanta, GA
- Weekends as needed
- Sales
- Computer literacy
- English
Quick Apply
2d
Hotel Front Desk Agent
Hampton Inn Marietta —Marietta, GA
- $14 - $17 an hour
- Part-time
- Windows
- Hotel
- High school diploma or GED
Quick Apply
Reservations Agent
Aramark —Stone Mountain, GA
- Classroom
- Mid-level
- High school diploma or GED
3d
Customer Supportability Professional 1
Intuit —Atlanta, GA
- SQL
- Continuous improvement
- Mentoring
Payments Customer Supportability Professional 1
Intuit —Atlanta, GA
- Hybrid work
- Mid-level
- Office
- SQL
Special Agent: Law/Legal Background
Federal Bureau of Investigation —Atlanta, GA
- $103,236 - $133,200 a year
- Full-time
- Mid-level
- Bachelor's degree
- Travel
4d
Director, Product Management - ServiceNow
Cox Automotive —Atlanta, GA
- $148,500 - $247,500 a year
- Full-time
- 5 years
- Bachelor's degree
- Doctor of Philosophy
- Paid jury duty
- Paid holidays
Account Manager - State Farm Agent Team Member
Conner Minesinger - State Farm Agent —Marietta, GA
- $40,000 - $75,000 a year
- Full-time
- Computer literacy
- Office
- Children
- Health insurance
- Paid time off
Quick Apply
AI Solutions Consulting Lead
Crowe —Atlanta, GA
- $102,400 - $204,100 a year
- Full-time
- Azure
- Computer Science
- Engineering
Quick Apply
Product Support Manager, Health
Google —Atlanta, GA
- $92,000 - $131,000 a year
- Full-time
- Mid-level
- Office
- SQL
6d
Collections Agent
Delstar Capital Inc —Atlanta, GA
- $14 - $20 an hour
- Part-time
- Team management
- In-person
- Communication skills
Quick Apply
5d
Front Desk Receptionist
Country Inn & Suites —Conyers, GA
- $11 - $18 an hour
- 8 hour shift
- Bilingual
- Hospitality
- Spanish
Quick Apply
8d
Front Desk Agent
PULSE HOSPITALITY LLC —Kennesaw, GA
- Weekends as needed
- Writing skills
- English
- Hotel
Quick Apply
Front Desk Supervisor
Comfort Inn Atlanta Downtown —Atlanta, GA
- Weekends as needed
- Mid-level
- Hotel
- High school diploma or GED
- Health insurance
- Employee discount

I want to receive the latest job alert for problem resolutions agent in atlanta, ga

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

problem resolutions agent jobs near atlanta, ga

Senior Customs Brokerage Specialist - S3

FedEx Logistics -
East Point, GA

Apply Now

Job Details

Full-time
$29.53 - $44.29 an hour

Benefits

Paid training
Health insurance
Dental insurance
Tuition reimbursement
Vision insurance

Qualifications

Microsoft Outlook
Phone communication
Spreadsheets
Copy machines
High school diploma or GED
Fax machines
Faxing

Full Job Description

To provide customers with the highest quality service by providing consistent customer service and resolution in order to ensure timely release and/or inbound or outbound movement of freight/cargo. May proactively lead and guide team members ensuring successful achievement of operational objectives

Provide impeccable customer service

Prepare, analyze, and/or submit documentation to the appropriate parties (U.S. Customs, agents, clients) in order to ensure they are in accordance with all applicable laws and regulations relating to customs

Anticipate, identify, and resolve problems which could delay the timely release or movement of freight

Maintain relationships with correspondent brokers, T&B, and other service providers to ensure that agents exceed the customers' service requirements

Resolve banking and letter of credit problems

Advise customers on payment terms.

Obtain payment on delinquent accounts and/or complete accounting adjustment forms for review.

Resolve billing issues, coordinate post entry activity on customer's behalf.

Complete accurate data input or corrections into computer files.

Perform route cause analysis as directed by the Account Administrator.

Coordinate post-entry activities on the customer's behalf

Manage the entry verification process.

Access clients systems (external systems) as necessary.

Correspond with business partners in various mediums to include written, phone or e-mail.

Produce operational trend reports

Keep business partners apprised of the exception process.

Pre alerts - receive and respond as needed per customer SOP.

Maintain general knowledge of FedEx products and services

Interact with customers, internal staff/departments and management of all levels.

Support Account Administrators with account management activities (exception logs, special spreadsheets).

Perform entry reconciliation as needed

Develop and maintain a strong relationship with customer's front-line personnel

Ability to perform the duties and responsibilities of the Administration and Customs Trade process to support a small office structure.

Access clients systems (external systems) as necessary.

Produce operational trend reports

Sort and assign department workload if required.

Facilitate entry processing, as well as pre arrival and post arrival exception resolution.

Performs other duties as assigned. Paid Training Provided.

HS Diploma or GED required. 24 months of brokerage or transportation experience and/or customer service experience required. MS Office, Outlook, Office equipment (phone, fax, photocopier, printer, scanner) required. Excellent communication skills, verbal and written. Organizational Skills. Inter-personal skills. Problem solving Skills. Handle high volume of work. Handle time sensitive work. Ability to work independently with minimum supervision. Able to work on a team. Proficient in HTS classification & familiar with the harmonized tariff system. Strong knowledge of U.S. Customs regulations & other federal regulations and requirements with respect to specific area of expertise.

Preferred Qualifications: Work Schedule: Tuesday - Saturday: 1:00 pm - 10:00 pm EST **This role is REMOTE**Candidates that live within a 50-mile radius of 3700 N Commerce Drive, East Point, GA 30344 **Mandatory overtime may be required during periods of high volume. In addition, working on company-recognized holidays may be necessary. **

Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current. Starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors. Permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.

Pay: $29.53 - $44.29

Additional Details:

FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We’re glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!

FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability.

Know Your Rights
Pay Transparency

FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)

FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.

Apply Now

Refine Your Search

problem resolutions agent jobs in atlanta, ga

Senior Customs Brokerage Specialist - S3

Customer Service Representative

Kahua Service Desk Agent - Project Consultant

Help Desk Agent

RENTAL CONSULTANT (Agent)

Airport - Rental & Return Agent

Front Desk Agent Moxy Hotel Downtown

Hotel Front Desk Agent

Reservations Agent

Customer Supportability Professional 1

Payments Customer Supportability Professional 1

Special Agent: Law/Legal Background

Director, Product Management - ServiceNow

Account Manager - State Farm Agent Team Member

AI Solutions Consulting Lead

Product Support Manager, Health

Collections Agent

Front Desk Receptionist

Front Desk Agent

Front Desk Supervisor

I want to receive the latest job alert for problem resolutions agent in atlanta, ga

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected