Top 512 Retention representative Jobs in Atlanta, Ga

Customer Care Representative
Gas South —Atlanta, GA
- $23 - $24 an hour
- Hybrid work
- Spanish
- English
- Research
- Disability insurance
- Health insurance
Quick Apply
Member Resolution Associate/Retention - 100% Remote
Frontdoor —Atlanta, GA
- $16.63 an hour
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee stock purchase plan
- Disability insurance
9d
Associate Customer Success Consultant
TriNet —Atlanta, GA
- $23.08 - $36.06 an hour
- Full-time
- PMP
- Mid-level
- Office
- Employee stock purchase plan
- Disability insurance
Collections Representative
Stellantis Financial Services US —Atlanta, GA
- $19 - $24 an hour
- Full-time
- Hybrid work
- Mid-level
- US work authorization
- 1 year
- Paid holidays
- Disability insurance
Quick Apply
Senior Customer Support Services Specialist
TriNet —Atlanta, GA
- $23.08 - $36.06 an hour
- Full-time
- English
- Mid-level
- Office
- Employee stock purchase plan
- Disability insurance
11d
Outbound Retention Representative
Sage —Lawrenceville, GA
- Hybrid work
- Mid-level
- Office
- Organizational skills
- Paid parental leave
- Paid holidays
Customer Support Representative
UP Entertainment —Atlanta, GA
- Hybrid work
- Microsoft Outlook
- Public speaking
- High school diploma or GED
Quick Apply
Commercial Graduate-Atlanta
Sage —Atlanta, GA
- Online Application
- Hybrid work
- Office
- Analysis skills
- Continuous improvement
- Paid parental leave
- Health insurance
14d
Leasing Agent (Experience Required)
Evergreene Management Group LLC —Ellenwood, GA
- $16 - $19 an hour
- 8 hour shift
- Bilingual
- Microsoft Word
- CRM software
- Health insurance
- Dental insurance
Quick Apply
Neurophysiology Program Manager
Children's Healthcare of Atlanta —Atlanta, GA
- Full-time
- Nursing
- Bachelor of Science
- Master's degree
Quick Apply
B2B Account Executive, Outside Sales
Wholesale Payments Inc. —Georgia
- $80,000 - $150,000 a year
- Full-time
- Mid-level
- Driving
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
9d
RHI Case Manager
Step Up on Second, Inc —Atlanta, GA
- $24.00 - $24.60 an hour
- Full-time
- Clean driving record
- Mid-level
- Microsoft Office
- 403(b) matching
- Paid holidays
Quick Apply
3d
Chemical Sales & Service Rep
Southeastern Laundry Equipment Sales —Marietta, GA
- From $55,000 a year
- Full-time
- Remote
- Hospitality
- Clean driving record
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Business Development Representative
SCP Distributors LLC —Doraville, GA
- Full-time
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- Paid parental leave
- Employee stock purchase plan
Quick Apply
Business Development Manager
Carolina Handling LLC —Atlanta, GA
- Clean driving record
- Merchandising
- Mid-level
- Profit sharing
- Fuel card
Quick Apply
Outside Sales Representative - Tenant Improvement Construction - Alarm
Pye-Barker Fire & Safety, LLC —Duluth, GA
- Full-time
- Microsoft Excel
- Marketing
- 5 years
- Paid holidays
- Disability insurance
Quick Apply
General Manager
Campus Realty Advisors —Marietta, GA
- $70,000 - $80,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Management
- Health savings account
- Relocation assistance
Quick Apply
14d
Service Coordinator II Fulton County PSH
Step Up On Second, INC —Decatur, GA
- $25 an hour
- Full-time
- Background check
- Adults
- Mid-level
- 403(b) matching
- Paid holidays
Quick Apply
District Manager
MarketSource —Atlanta, GA
- $60,000 - $70,000 a year
- Full-time
- Background check
- Customer service
- Bachelor's degree
- Commuter assistance
- Health savings account
Quick Apply
1d
Outside Sales Representative
UniFirst —Atlanta, GA
- Full-time
- Clean driving record
- Driver's License
- Driving
- Fuel card
- Paid holidays
1d

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Customer Care Representative

Gas South -
Atlanta, GA

Quick Apply

Job Details

$23 - $24 an hour

Benefits

Disability insurance
Health insurance
Dental insurance
401(k) 5% Match
Vision insurance
Flexible schedule

Qualifications

Customer relationship building
High school diploma or GED
Solution selling approach

Full Job Description

Are you someone who naturally wants to help others? Do you enjoy solving problems, explaining options, and creating a better customer experience? Do you enjoy being part of a team that helps each other and the business grow? If so, the Customer Care Representative position may be a great fit for you!

At Gas South, Customer Care Representatives are trusted advisors and problem-solvers who shape every customer interaction. You will deliver exceptional service across phone, chat, and email channels by guiding customers through billing questions, resolving concerns, enrolling or renewing service, and recommending products that meet their needs. You will help drive customer satisfaction by taking ownership of each interaction while also supporting business growth by identifying and converting opportunities through thoughtful engagement and strong product knowledge.

A successful candidate for this role is empathetic, relationship-oriented, and motivated by helping customers solve problems. You stay curious, think critically, and seek to understand the "why" behind each customer's needs so you can provide thoughtful, accurate support in a fast-paced environment. You connect with customers through clear, professional, and empathetic communication. You proactively identify opportunities to educate customers, resolve concerns, strengthen loyalty, and contribute to long-term customer retention and growth. You are also confident navigating change, proactive in finding solutions, and open to continuous learning and development.

Responsibilities

Resolve a wide range of customer inquiries, including billing and payment questions, new service enrollments, and service concerns, with accuracy and efficiency
Proactively identify and act on opportunities to retain customers and convert interactions into enrollments or strengthened relationships through value-added products and services
Take ownership for fully assisting customers, prioritizing one-contact resolution whenever possible to address customer needs in a single interaction
Communicate clearly and professionally across phone, chat, and email channels
De-escalate complex or sensitive customer situations, ensuring positive outcomes and long-term customer trust
Collaborate with internal teams and escalate issues when appropriate to ensure resolution
Navigate multiple systems and tools to research, document, and resolve customer needs in real time
Maintain high standards of quality, accuracy, and productivity in a fast-paced, performance-driven environment
Take ownership of personal performance, attendance, schedule adherence, and continuous improvement

Experience

High School Diploma or equivalent
Experience building trust and using sound judgement to resolve concerns
Experience identifying customer needs, recommending products and services, and creating tailored solutions
Ability to adapt quickly to new information, processes, and technologies
Ability to explain complex information in clear, professional, and customer-friendly language through verbal and written communication
Ability to use multiple systems, tools, or applications to research information, document details, and complete tasks in real-time

Preferred Experience

Associate degree or higher
Bilingual (English/Spanish)

Location Requirements

Hybrid; Atlanta, GA
Ability to work during all business hours between 8 am and 7pm, including Saturday rotations.

Additional Details and Requirements:

Start Date: August 17th, 2026
Training and Work Schedule: 10 AM to 7 PM
Must be flexible to work between the hours of 8 AM to 7 PM with a rotating Saturday every 4 weeks
Training is a total 6 weeks and must be attended in its entirety

Physical Requirements

Sitting: Ability to sit for extended periods at a desk or workstation while performing computer-based tasks, conducting meetings, and collaborating with colleagues.

Standing and Walking: Ability to stand and walk within the office environment, such as when attending meetings, interacting with colleagues or external stakeholders, or visiting different departments.

Lifting and Carrying: Ability to lift and carry material, files, or equipment weighing up to 20 pounds, such as when organizing documents or setting up for meetings.

Our Purpose and Culture

At Gas South, we approach each day knowing we have an opportunity to make a difference in people's lives. That means helping our customers save money with everyday low rates and treating them with dignity, honesty and respect. It means supporting our employees in their personal and professional lives, and it means we want to make sure our success directly benefits the communities we serve by giving back 5% of profits to support children in need. Through partnerships with non-profits like United Way, Salvation Army, Junior Achievement, Bert's Big Adventure and many others, we're proud to help make a difference. At Gas South our employees bring their boldest ideas and most authentic selves to work, no matter their title, position or background. We understand that our people are our most valuable assets. So, we treat them that way, with competitive benefits, flexible schedule options, and a fun, casual atmosphere.

Gas South affirms that it is an Equal Opportunity Employer whose actions and practices are consistent with fair employment. In this regard, Gas South will not discriminate against any employee or applicant with regard to race, color, religion, sex, age, national origin, disability, pregnancy, childbirth or related medical conditions, genetic information, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment including recruiting, hiring, placement, training, promotion, lay-offs, transfers, leave of absence, compensation and termination.

Benefits for full-time employees include:

Full medical, dental, and vision coverage
Employer-paid life and disability coverage
Annual employer contributions of up to 12.5% to your 401k
Remote work options available based on business needs
Annual performance incentive is a % of annual benchmark based on position level
Paid four-week sabbatical every five years
Opportunities to volunteer in the community
Education assistance up to $5250 per year

Quick Apply

Refine Your Search

retention representative jobs in atlanta, ga

Customer Care Representative

Member Resolution Associate/Retention - 100% Remote

Associate Customer Success Consultant

Collections Representative

Senior Customer Support Services Specialist

Outbound Retention Representative

Customer Support Representative

Commercial Graduate-Atlanta

Leasing Agent (Experience Required)

Neurophysiology Program Manager

B2B Account Executive, Outside Sales

RHI Case Manager

Chemical Sales & Service Rep

Business Development Representative

Business Development Manager

Outside Sales Representative - Tenant Improvement Construction - Alarm

General Manager

Service Coordinator II Fulton County PSH

District Manager

Outside Sales Representative

I want to receive the latest job alert for retention representative in atlanta, ga

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