Top 173 Technical support representative Jobs in Auburn Hills, Mi

Customer Service Representative
Legend Valve —Auburn Hills, MI
- $23 an hour
- Mid-level
- Office
- Residential
- Health savings account
- AD&D insurance
Quick Apply
Global Sales Representative
Sungwoo Hitech America Corp —Troy, MI
- Full-time
- English
- Analysis skills
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
OEM Sales Representative
Maxitrol Company —Southfield, MI
- Full-time
- Mid-level
- Office
- Travel
- Health insurance
- Dental insurance
Quick Apply
Inside Sales / fabrication & machining estimator / project coordinator
Inter-Lakes Bases Inc. —Fraser, MI
- $50,000 - $100,000 a year
- Full-time
- Microsoft Word
- CRM software
- Background check
- Health insurance
- Dental insurance
Quick Apply
Outside Sales Representative – Industrial Automation
Flotronics Automation —Auburn Hills, MI
- $55,000 - $95,000 a year
- Full-time
- Business development
- Driver's License
- In-person
- Mileage reimbursement
- Paid holidays
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4d
Sales Representative
Progressive Metal Manufacturing Company —Warren, MI
- Full-time
- CRM software
- Up to 50% travel
- Engineering
- Health insurance
- Dental insurance
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Inside Sales Representative – Water & Wastewater Industry
JETT Pump & Valve, LLC —Waterford, MI
- $20 - $25 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
- Paid holidays
- Health insurance
Quick Apply
Outside Sales - Industrial
WEIMER BEARING & TRANSMISSION, INC —Wixom, MI
- $55,000 - $95,000 a year
- ERP systems
- Mid-level
- Travel
- Profit sharing
- Health insurance
Quick Apply
Outside Sales Representative - Industrial
WEIMER BEARING & TRANSMISSION, INC —Madison Heights, MI
- $55,000 - $95,000 a year
- ERP systems
- Mid-level
- Travel
- Profit sharing
- Health insurance
Quick Apply
Construction Sales Representative
Future Fence Company —Warren, MI
- Full-time
- Marketing
- Mid-level
- Business development
- Health savings account
- Health insurance
Quick Apply
Independent Manufacturing Sales Representative
Sheler Corporation —Sterling Heights, MI
- From $50,000 a year
- Full-time
- Mid-level
- Business development
- Analysis skills
- Professional development assistance
- Flexible schedule
Quick Apply
8d
Desktop Support
SYNERGIES PLUS RESOURCES —Royal Oak, MI
- $20 - $35 an hour
- 8 hour shift
- Hybrid work
- Mid-level
- Windows
- Microsoft Office
Quick Apply
Sales Representative- GeoDrones
Seiler Instrument & MFG Co Inc —Wixom, MI
- Full-time
- Mid-level
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
9d
Remote P&C Licensed CSR - Detroit Metro Area Residents
AAA The Auto Club Group —Michigan
- From $21.75 an hour
- Extended hours
- Pass drug screening
- Windows
- High school diploma or GED
- Paid training
- Paid jury duty
4d
Outside Sales Representative
Rose Pest Solutions —Livonia, MI
- $5,000 a month
- Weekends as needed
- 18 years or older
- Clean driving record
- English
- Profit sharing
- Paid holidays
8d
Inside Sales / Customer Service Representative
Metro Fluid Power —Clinton Township, MI
- $17 - $23 an hour
- Part-time
- Spanish
- Customer service
- Mid-level
- Dental insurance
- 401(k)
Quick Apply
Key Account Manager
Fisher Dynamics —Saint Clair Shores, MI
- Full-time
- Background check
- 5 years
- Engineering
- Health savings account
- Health insurance
Quick Apply
10d
Service Sales Representative
Total Energy Systems, LLC —Wixom, MI
- From $60,000 a year
- Full-time
- Mid-level
- Driver's License
- Travel
- Health savings account
- Health insurance
Quick Apply
Account Financial Manager II
Yanfeng Automotive —Novi, MI
- Overtime
- Remote
- Finance
- Master's degree
- Travel
Business Development - Technical Staffing
Technology Resource Group —Troy, MI
- Mid-level
- 3 years
- Contracts
Quick Apply

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Customer Service Representative

Legend Valve -
Auburn Hills, MI

Quick Apply

Job Details

$23 an hour

Benefits

Health savings account
AD&D insurance
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Parental leave
Vision insurance
401(k) matching
Employee stock ownership plan

Qualifications

Customer returns handling
High school diploma or GED

Full Job Description

Job Title: Customer Service Representative
Department: Customer Service
Reports To: Customer Service Manager
FLSA Status/EEO: Non-Exempt/Administrative Support Worker

Legend Valve is an employee-owned service provider in plumbing supplies, plumbing systems, hydronics systems, and manufacturing within the industrial and commercial markets. We have an expansive offering of valves, fittings, tubing, and components for plumbing and hydronic systems. We offer more than 10,000 products representing 80+ product classes designed for residential, commercial, and industrial applications. Legend Valve is headquartered in Auburn Hills, Michigan, with locations in Reno, Nevada and Stafford, Texas

SUMMARY
The Customer Service Representative is responsible for all customer service activities including processing orders, responding to customer inquiries, and handling customer compliments and complaints in a prompt, courteous and effective manner. Customer Service exemplifies the company’s core values of customer astonishment, acting with integrity, innovation, and compassion.

IN THIS ROLE, THE IDEAL CANDIDATE WILL

Input all customer orders via AI data entry program
Keenly double check all orders before release for shipping
Generate all related paperwork and necessary information required for customer orders
Coordinate special customer requests with other departments such as shipping, receiving, purchasing, sales, and technical
Track and trace orders as required and take proactive action to notify customers of any non-standard situations
Ensure proper pricing is applied to customer orders
Manage customer requests to return material
Process internal paperwork through imaging system
Maintain excellent working relationships with customers by responding to all inquiries concerning orders, product, invoices, shipments, inventory availability, etc. in a courteous and efficient manner
Report customer feedback to management, including any signs of customer dissatisfaction
Act as a liaison between other operational groups and the customer regarding any customer-related issues
Oversee all documentation associated with orders and maintain corresponding paper and electronic files
Any additional duties assigned by management

SUPERVISORY RESPONSIBILITIES
None

THE IDEAL CANDIDATE WILL HAVE THE FOLLOWING QUALIFICATIONS
Any combination of education and/or experience providing the required skill and knowledge for successful job performance will be considered. Typical qualifications would be:

Minimum completion of High School Diploma or GED required
3 years of experience within a customer service environment
Effective communication and listening abilities
General office knowledge of telephone etiquette and computer usage
Must be able to work alternating shifts as determined by the needs of the department and organization
Required to work onsite

PERSONAL AND PROFESSIONAL ATTRIBUTES
The ideal candidate must be a rigorous analytical thinker and problem solver with the following professional attributes:

Strong work ethic
Sound judgement
Proven written and verbal communication skills
Passionate about accepting the Legend Valve Culture and serving our customers
Strive to make an impact on improving our business process and results
Honestly and integrity
Ability to collaborate effectively and work selflessly as part of a team

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Many positions at Legend are performed within an office environment where duties are primarily performed behind a desk, and are stationary for 75% of the day or greater. Employees in these positions frequently operate a computer, read and write, and interact with others in person, over the phone, and via other devices. They move about within the facility in which their office is located to access file cabinets, documents, office machinery, and other equipment. They also travel within the facility in which their office is located and to locations outside of the facility, to attend meetings, trainings, events, and other business activities. Persons in these positions frequently lift, carry, push and/or pull objects weighing up to 10 lbs. They also occasionally move objects weighing up to 20 lbs., and sometimes, but rarely, up to 50 lbs. Persons holding these positions must have strong communication and organizational skills, and an ability to interact and work with others. They must be able to work under time constraints and deadlines. Persons holding office positions are generally subject to inside environmental conditions having the lighting, temperature, and noise of an open floor-plan office environment.

COMPREHENSIVE BENEFIT PACKAGE
Legend Valve offers a generous benefits package that provides comprehensive coverage to help protect your health and earning power and to prepare for the future.

Employee Stock Ownership Plan

Health insurance
Vision insurance
Dental insurance
Health Savings Account (HSA)
Healthcare and Dependent Care Flexible Savings Account (FSA)
Parental Leave
401k with company match
Basic Life and AD&D coverage
STD/LTD
Paid Time Off plan

Legend Valve is an equal opportunity employer and values workplace diversity

Quick Apply

Refine Your Search

technical support representative jobs in auburn hills, mi

Customer Service Representative

Global Sales Representative

OEM Sales Representative

Inside Sales / fabrication & machining estimator / project coordinator

Outside Sales Representative – Industrial Automation

Sales Representative

Inside Sales Representative – Water & Wastewater Industry

Outside Sales - Industrial

Outside Sales Representative - Industrial

Construction Sales Representative

Independent Manufacturing Sales Representative

Desktop Support

Sales Representative- GeoDrones

Remote P&C Licensed CSR - Detroit Metro Area Residents

Outside Sales Representative

Inside Sales / Customer Service Representative

Key Account Manager

Service Sales Representative

Account Financial Manager II

Business Development - Technical Staffing

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