Top 10 Guest service agent Jobs in Augusta Ga

Front Desk Agent
Hilton Garden Inn Aiken —Aiken, SC
- From $13 an hour
- Part-time
- Customer service
- Hotel
- Driver's License
- Paid time off
- Employee discount
Quick Apply
Front Desk Agent
Hyatt Place Augusta —Augusta, GA
- $13 an hour
- Part-time
- Background check
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Hotel Front Desk
Hampton Inn Augusta Gordon Hwy —Augusta, GA
- From $12.50 an hour
- Part-time
- Hospitality
- Customer service
- Hotel
Quick Apply
At Your Service Agent
Azalea Investments, LLC. —Augusta, GA
- $15 an hour
- Part-time
- English
- Hotel
- Entry level
- Employee discount
- Opportunities for advancement
Hotel Front Desk Agent
Sheraton Augusta Hotel —Augusta, GA
- Part-time
- Hotel
- High school diploma or GED
- Front desk
Quick Apply
1d
Front Desk Agent
Crowne Plaza North Augusta —North Augusta, SC
- Night shift
- Hotel
- High school diploma or GED
- Math
Quick Apply
Extended Stay America Augusta - Front Desk Agent
Aimbridge Hospitality —Augusta, GA
- Full-time
- Hotel
- High school diploma or GED
- Entry level
- AD&D insurance
- Disability insurance
Front Desk Agent
Holiday Inn Express Aiken —Aiken, SC
- $13.00 - $13.50 an hour
- 8 hour shift
- Bilingual
- Hotel
- In-person
- Free parking
- Paid time off
Quick Apply
Guest Services Agent
Naman Hotels —Aiken, SC
- Part-time
- Hotel
- Computer skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent
TownePlace Suites by Marriott Aiken —Aiken, SC
- $13.00 - $13.50 an hour
- Weekends as needed
- Bilingual
- Computer skills
- In-person
- Employee discount
Quick Apply
3h

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Front Desk Agent
Hilton Garden Inn Aiken —Aiken, SC
*Previous experience in hotel management or front desk operations is preferred. *. Uphold high standards of cleanliness and organization at the front desk area.
From $13 an hour
Quick Apply
Hotel Front Desk Agent
Sheraton Augusta Hotel —Augusta, GA
Make, confirm and cancel reservations, usually over telephone, fax or other reservation system; track and bill \"no-show\" guests. May fill-in on front desk.
Quick Apply
1d

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Guest Services Supv
Le Meridien Columbus, The Joseph —Columbus, OH
Must have a valid driver's license for the applicable state. Assist the G.S.M. in ensuring that employees are following and maintaining standards (i.e.,…
10d
Front Desk Agent/Overnight Auditor
Sleep Inn/Mainstay of Logan —Logan, OH
Handle multi-line phone systems with excellent phone etiquette, directing calls appropriately and assisting guests or staff as needed.
$14 - $16 an hour
Quick Apply

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guest service agent jobs near augusta ga

Front Desk Agent

Hilton Garden Inn Aiken -
Aiken, SC

Quick Apply

Job Details

Part-time | Full-time
From $13 an hour

Benefits

Paid time off
Employee discount
Flexible schedule

Qualifications

Multitasking
Phone communication
Customer service
Driver's License
Problem-solving
Friendly demeanor
Front desk
Computer skills
Telephone systems
Multi-line phone systems
Receptionist experience within hospitality industry
Phone etiquette
Hotel experience
Office phone management

Full Job Description

Overview
As a Front Desk Agent at the Hilton Garden Inn - Aiken, you will be a member of the Front Office team and always striving to provide services for Guests to contribute to an overall exceptional experience from the moment of check-in to departure. A Guest Service Agent truly influences the first impressions of our Guests and therefore, is responsible for performing the following tasks to the highest standards:

Responsibilities

Greet guests upon arrival with a warm and friendly demeanor, ensuring a positive first impression.
Manage check-in and check-out processes efficiently, handling reservations and payments accurately.
Provide information about hotel amenities, local attractions, and services to enhance the guest experience.
Handle guest inquiries, requests, and complaints with professionalism and courtesy.
Maintain accurate records of guest interactions and transactions using multi-line phone systems.
Assist with night audit duties as required, ensuring all financial transactions are balanced at the end of each day.
Collaborate with housekeeping and maintenance teams to ensure that guest rooms are ready for arrivals.
Uphold high standards of cleanliness and organization at the front desk area.

Requirements

Previous experience in hotel management or front desk operations is preferred.
Ability to work on your own and as part of a team
Previous experience at a Hilton branded hotel is a plus
Strong customer service skills with the ability to communicate effectively in person and over the phone.
Familiarity with hospitality management software (PEP) is an advantage.
Excellent phone etiquette and proficiency in handling multi-line phone systems.
Knowledge of guest relations best practices within the Hilton Brand.
Ability to work flexible hours, 3pm-11pm, 11pm-7am, 7am-3pm (Days/Nights/Weekends/Holidays)
A friendly disposition with a strong commitment to providing outstanding guest experiences.

Job Types: Full-time, Part-time

Pay: From $13.00 per hour

Benefits:

Employee discount
Paid time off

People with a criminal record are encouraged to apply

Experience:

Hotel Front Desk: 1 year (Required)

Shift availability:

Night Shift (Required)
Overnight Shift (Required)
Day Shift (Required)

Ability to Commute:

Aiken, SC 29803 (Required)

Work Location: In person

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guest service agent jobs in augusta ga

Front Desk Agent

Front Desk Agent

Hotel Front Desk

At Your Service Agent

Hotel Front Desk Agent

Front Desk Agent

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