Top 435 Customer experience coordinator Jobs in Austin, Tx

Healthcare Coordinator
Served With Honor —Austin, TX
- $45,000 - $55,000 a year
- Full-time
- Remote
- Medical office experience
- Mid-level
- Continuous improvement
- Paid jury duty
- Paid parental leave
Office Coordinator
OriGen Biomedical —Austin, TX
- $27 - $33 an hour
- Google Workspace
- English
- Mid-level
Quick Apply
Resident Experience Coordinator - The Reserve at Round Rock
Integrated Real Estate Group —Round Rock, TX
- $25 an hour
- Weekends as needed
- Inventory management
- English
- Office
- Paid holidays
- Disability insurance
Quick Apply
14d
Safety Coordinator
Beckett Electrical Services —Austin, TX
- $95,000 - $135,000 a year
- Full-time
- Spanish
- Clean driving record
- Construction site
- Health insurance
- 401(k)
Quick Apply
11d
Environmental Health & Safety Coordinator
Trumpf —Austin, TX
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
Life Enrichment Coordinator
LONGHORN VILLAGE —Austin, TX
- Full-time
- Mid-level
- Bachelor's degree
- In-person
- Health savings account
- Disability insurance
Quick Apply
8d
Korean Bilingual Corporate Housing Operations Coordinator
EchoLink —Austin, TX
- $53,000 - $60,000 a year
- Full-time
- Customer service
- Office
- Microsoft Office
- Relocation assistance
- Health insurance
Quick Apply
Facilities Coordinator 3
Robert Half —Austin, TX
- $18 - $20 an hour
- Temporary
- No experience needed
- Mid-level
- Office
- Disability insurance
- Dental insurance
Quick Apply
Senior Patient Services Coordinator (Authorizations)
Austin Regional Clinic —Austin, TX
- Full-time
- OSHA
- Computer literacy
- HIPAA
- Disability insurance
- Health insurance
Quick Apply
Resident Service Coordinator/Leasing Consultant
Atlantic Pacific Companies —Austin, TX
- Weekends as needed
- Microsoft Outlook
- Sales
- Mid-level
Quick Apply
Sales & Catering Coordinator
Pyramid Hotel Group —Austin, TX
- $22 - $24 an hour
- Inventory management
- Computer literacy
- Hotel
- Paid holidays
- Health insurance
3d
Lease Admin Coordinator II - REMOTE
Ryder System —Austin, TX
- $18.25 - $18.50 an hour
- Remote
- Research
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
2d
Center of Excellence Coordinator
Giving Home Health Care —Austin, TX
- $30 - $32 an hour
- Full-time
- Hybrid work
- HIPAA
- Research
- Mid-level
Quick Apply
Transition of Care Coordinator Behavioral Health
CVS Health —Austin, TX
- $60,522 - $129,615 a year
- Full-time
- LMFT
- Microsoft Outlook
- Computer literacy
- Health insurance
- Dental insurance
Accounting Coordinator II - REMOTE
Ryder System —Austin, TX
- $21 - $23 an hour
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Disability insurance
- Health insurance
Product Coordinator
milk + honey —Austin, TX
- $70,000 - $75,000 a year
- Full-time
- Mid-level
- Continuous improvement
- Organizational skills
- AD&D insurance
- Health insurance
Quick Apply
14d
Medical Concierge Client Experience & Front Desk Coordinator
Austin Regenerative Therapy —Austin, TX
- $24 - $28 an hour
- Full-time
- Bilingual
- Computer literacy
- Medical office experience
- Paid time off
- Employee discount
Quick Apply
5d
Experience Coordinator
Leif Johnson Ford —Austin, TX
- $1,000 a week
- Full-time
- Dealership
- Organizational skills
- Communication skills
Quick Apply
COORDINATOR, HOSPITALITY
CIRCUIT OF THE AMERICAS LLC —Del Valle, TX
- Weekends as needed
- Microsoft Outlook
- Customer service
- Mid-level
Quick Apply
Human Resources Coordinator
Perry Homes —Austin, TX
- Full-time
- Hybrid work
- Bachelor's degree
- Psychology
- Data entry
- Health insurance
- Dental insurance
Quick Apply
8d

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Healthcare Coordinator

Served With Honor
Austin, TX

Apply Now

Job Details

Full-time
$45,000 - $55,000 a year

Benefits

Paid jury duty
Paid parental leave
Health savings account
Paid holidays
Disability insurance
Health insurance
401(k)
Flexible spending account
Military leave
Paid time off
Paid military leave
Parental leave
401(k) matching
Employee discount
Bereavement leave
Life insurance

Qualifications

Customer communication
Caseload management
Care documentation
Care coordination

Full Job Description

Job Title: Healthcare Coordinator
Location: 100% Remote (US Only)
Compensation: $45,000-$55,000 + Full Benefits Package

The Healthcare Coordinator plays a critical role in Telemedica's evolving care delivery model. This position supports the clinical readiness process for veterans seeking medical evidence for VA disability claims and lays the groundwork for expanded clinical services, including future offerings that may serve veteran family members and caregivers. Coordinators ensure timely and accurate completion of intake and documentation tasks, enabling high-quality care delivery across current and future service lines. As Telemedica advances its integrated care model, this role will be foundational in supporting multi-disciplinary coordination and clinical operations.

What you will do (Immediate):

Coordinate care preparation activities, including intake form readiness and documentation tracking
Communicate with veterans to gather, verify, and clarify necessary information prior to service
Support basic billing-related tasks, including confirming payment status, collecting payments, and flagging payment issues for resolution, until full customer service transition is complete
Collect, organize, and upload medical records and supporting documents to clinical systems
Confirm appointment logistics and ensure veteran readiness ahead of scheduled services
Monitor CRM/EHR task queues and ensure timely resolution of assigned workflows
Serve as the primary point of contact for veterans navigating the intake-to-service process

What you will do (Long-Term):

Contribute to the development of streamlined care coordination workflows
Support initiatives to expand services beyond medical evidence into broader care delivery for veterans and their families
Collaborate with QA, Provider Network Management, and clinical leadership to enhance service continuity and provider readiness
Participate in data-informed process improvements and clinical readiness initiatives
Serve as a resource for future clinical integration efforts, including RN-led and multidisciplinary team support

What you will bring:

Strong Communicator: Able to convey complex information clearly and empathetically to patients, providers, and internal teams.
Flexible and Adaptable: Comfortable navigating evolving workflows, shifting priorities, and supporting transitional responsibilities during organizational change.
Collaborative: Works effectively across clinical, administrative, and operational teams to ensure seamless service delivery.
Innovative Problem Solver: Takes initiative to streamline processes, improve veteran experience, and adapt to challenges with a solution-oriented mindset.
Detail-Oriented: Maintains accuracy in scheduling, documentation, and intake processes to support timely, high-quality care.
Mission-Driven: Demonstrates a deep commitment to serving veterans with respect, urgency, and compassion.

Required Qualifications:

2+ years of experience in healthcare coordination, medical office support, or similar clinical operations
Strong understanding of medical documentation and patient communication
High attention to detail and ability to manage multiple cases simultaneously
Experience with CRM, EHR, or care management platforms

Preferred Qualifications:

Experience in a telehealth or virtual care coordination setting
Experience in multidisciplinary medical practices
Familiarity with the VA disability process
Exposure to care delivery models or integrated clinical teams

Compensation and Benefits:

Healthcare: PPO and HSA plans
Retirement: 401(k) with up to 3% employer match
Flexible Spending: Health Savings Account (HSA) and Flexible Spending Accounts (FSA)
Paid Time Off: 30 Days Paid Time Off (PTO), plus 14 paid holidays
Insurance: Short and Long-Term Disability, Life Insurance
Family & Medical Leave: Paid Parental Leave, Military Leave, and Bereavement Leave
Other Benefits: Employee discounts, Jury Duty Pay, Time-Off to Vote, and more

This position is NOT APPLICABLE to residents of: Alabama, California, Colorado, Kentucky, Montana, New York, North Dakota, Ohio, Oregon, Washington, Wyoming.

Telemedica is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, marital status, disability or any other basis prohibited by law.

Compensation Range: $45K - $55K

Apply Now

Refine Your Search

customer experience coordinator jobs in austin, tx

Healthcare Coordinator

Office Coordinator

Resident Experience Coordinator - The Reserve at Round Rock

Safety Coordinator

Environmental Health & Safety Coordinator

Life Enrichment Coordinator

Korean Bilingual Corporate Housing Operations Coordinator

Facilities Coordinator 3

Senior Patient Services Coordinator (Authorizations)

Resident Service Coordinator/Leasing Consultant

Sales & Catering Coordinator

Lease Admin Coordinator II - REMOTE

Center of Excellence Coordinator

Transition of Care Coordinator Behavioral Health

Accounting Coordinator II - REMOTE

Product Coordinator

Medical Concierge Client Experience & Front Desk Coordinator

Experience Coordinator

COORDINATOR, HOSPITALITY

Human Resources Coordinator

I want to receive the latest job alert for customer experience coordinator in austin, tx

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