Top 146 Customer service manager Jobs in Austin, Tx

Luxury Client Experience Lead
Zadok Jewelers —Austin, TX
- Full-time
- Background check
- Google Workspace
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
Supervisor for a Telecommunications Company
BCTec Corp —Austin, TX
- $1,000 a week
- Email
- Microsoft Excel
- Management
- Customer service
- Paid training
- Fuel card
Quick Apply
Client Service Manager - Stock Plan Services
Charles Schwab —Austin, TX
- $80,000 - $120,000 a year
- Weekends as needed
- Hybrid work
- Mid-level
- Office
- Microsoft Office
- Paid parental leave
- Employee stock purchase plan
2d
Account Supervisor - Airline Catering
SkyChefs —Austin, TX
- $60,000 - $71,000 a year
- Weekends as needed
- Bilingual
- Mid-level
- Windows
- Free parking
- Paid holidays
Quick Apply
Director, Voice of Customer/CX- Financial Services
The MOHR Enterprises LLC —Austin, TX
- $120,000 a year
- Monday to Friday
- 7 years
- Office
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
7d
Workforce Manager
The Knot Worldwide —Austin, TX
- $59,098 - $101,311 a year
- Hybrid work
- Mid-level
- 3 years
- Bachelor's degree
- Parental leave
Quick Apply
Manager - VMware Customer Success
SHI International Corporation —Austin, TX
- $100,000 - $200,000 a year
- Full-time
- Presentation skills
- Bachelor's degree
- Travel
- Health insurance
- Dental insurance
Manager, PEO Implementation
Rippling —Austin, TX
- $94,350 - $149,387 a year
- Full-time
- Hybrid work
- Office
- Continuous improvement
- Mentoring
1d
Assistant to Client Services Manager | Support Role with Growth to Manager | Austin, TX
Scribe Residential Management —Austin, TX
- From $18 an hour
- Weekends as needed
- Research
- Mid-level
- Office
- Paid time off
- Professional development assistance
Quick Apply
Front Desk / Customer Service Representative - Key Holder (Shift Leader)
Skygroup Investment LLC —Austin, TX
- $14 an hour
- Weekends as needed
- 18 years or older
- Inventory management
- Computer literacy
- Store discount
- Health insurance
Quick Apply
Senior Manager Customer Support
DeepL —Austin, TX
- $153,000 - $180,000 a year
- Full-time
- Hybrid work
- Office
- Senior level
- Leadership
- Flexible schedule
Partner Operations Manager, Cloud Support
Google —Austin, TX
- $114,000 - $164,000 a year
- Full-time
- Computer science
- Computer Science
- 5 years
Supervisor, Starlink Customer Support - 4th Shift
SpaceX —Austin, TX
- Extended hours
- Mid-level
- SQL
- Bachelor's degree
Temp Quality Assurance Specialist
TTEC —Austin, TX
- $20 - $22 an hour
- Temporary
- Remote
- High school diploma or GED
- Entry level
7d
Concierge Relationship Manager
Prosperity Life Group, LLC. —Austin, TX
- $70,000 - $90,000 a year
- Full-time
- Remote
- 7 years
- High school diploma or GED
- Senior level
- Health savings account
- Disability insurance
Quick Apply
5d
Manager - Texas Institute for Child & Family Wellbeing
University of Texas at Austin —Austin, TX
- From $75,000 a year
- 8 hour shift
- Spanish
- System design
- HIPAA
- Retirement plan
Manager, Implementation (Broker)
Rippling —Austin, TX
- $99,900 - $166,500 a year
- Full-time
- Hybrid work
- Office
- Mentoring
- Senior level
6d
Styling Team Manager (Remote)
Short Story —Austin, TX
- Full-time
- Remote
- Mid-level
- Analysis skills
- Paid parental leave
- Health insurance
Quick Apply
Merchant Success Manager (Support Manager +)
Easy Pay Direct —Austin, TX
- $95,000 - $105,000 a year
- Mid-level
- Office
- Team management
- Health insurance
- 401(k) matching
Customer Success Manager, Consumables
Amazon.com Services LLC —Austin, TX
- $70,400 - $101,800 a year
- Full-time
- Merchandising
- Mid-level
- Office
- AD&D insurance
- Health insurance
14d

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customer service manager jobs near austin, tx

Luxury Client Experience Lead

Zadok Jewelers
Austin, TX

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Computer operation
Customer communication
Teamwork
Guest relations
Employee relationship building
High school diploma or GED
Attention to detail

Full Job Description

Zadok Jewelers, one of the largest family-owned and operated jewelry stores in Texas is looking for full-time Luxury Client Experience Lead to join our amazing and growing team.

The Luxury Client Experience Lead is a hospitality professional who warmly welcomes customers and supports the store team in delivering a superior, personalized shopping experience. This role is pivotal in creating memorable moments that inspire customer loyalty and elevate the brand's reputation.

Zadok Jewelers® is Houston and now Austin's premier destination for luxury watches, fine jewelry, and diamonds. Founded in 1976 by Dror and Helene Zadok, and now operated by the family’s seventh generation, we pride ourselves on deep industry knowledge, Texas hospitality, and a commitment to exceptional service. We are Houston’s exclusive retailer for a variety of prestigious watch and jewelry brands, including Cartier, Chopard, Pomellato, Mikimoto, and Bulgari, with an unparalleled selection of over 25 internationally renowned timepiece brands. Our offerings also include custom jewelry design, appraisals, and expert repair services.

Job Responsibilities

Greet customers with warmth and professionalism as they enter the store or approach the concierge desk.
Provide exceptional customer service, including attention to detail such as offering refreshments and remembering customer preferences, including their designated sales associate.
Monitor and manage the “Up System” to ensure fair distribution of customer opportunities among Sales Associates.
Build and maintain positive relationships with customers and team members.
Uphold high ethical standards and professionalism in all interactions.
Efficiently multitask and prioritize responsibilities to meet customer needs in a fast-paced environment.
Represent the company with integrity, enthusiasm, and dedication.

Competencies

Welcoming and professional demeanor, both in appearance and energy.
Strong verbal communication skills to engage effectively with customers and colleagues.
Ability to foster and maintain interpersonal relationships.
Exceptional multitasking skills in a dynamic retail environment.
Passion for luxury retail and the hospitality industry.
Team-oriented mindset with the ability to collaborate effectively.
Previous customer service experience in the hospitality or luxury retail sector is preferred.

Technical Skills

Proficiency in using computers and tablets, including Google Workspace and/or Microsoft Office Suite.
Familiarity with project management platforms is a plus.

Education

High school diploma or equivalent or greater

Join Our Team If you’re passionate about luxury retail, excel in delivering exceptional customer experiences, and thrive in a fast-paced environment.

Industry

Retail

BACKGROUND CHECK & DRUG SCREENING REQUIRED

Job Type: Full-time

Benefits:

401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

customer service manager jobs in austin, tx

Luxury Client Experience Lead

Supervisor for a Telecommunications Company

Client Service Manager - Stock Plan Services

Account Supervisor - Airline Catering

Director, Voice of Customer/CX- Financial Services

Workforce Manager

Manager - VMware Customer Success

Manager, PEO Implementation

Assistant to Client Services Manager | Support Role with Growth to Manager | Austin, TX

Front Desk / Customer Service Representative - Key Holder (Shift Leader)

Senior Manager Customer Support

Partner Operations Manager, Cloud Support

Supervisor, Starlink Customer Support - 4th Shift

Temp Quality Assurance Specialist

Concierge Relationship Manager

Manager - Texas Institute for Child & Family Wellbeing

Manager, Implementation (Broker)

Styling Team Manager (Remote)

Merchant Success Manager (Support Manager +)

Customer Success Manager, Consumables

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