Top 45 Easy technology associate Jobs in Austin, Tx

IT Service Support Analyst
Charles Schwab —Austin, TX
- $26.92 - $38.56 an hour
- Hybrid work
- Mid-level
- Office
- Windows
- Paid parental leave
- Employee stock purchase plan
1d
Customer Service Scheduler
TeleMed2U —Austin, TX
- Remote
- Google Workspace
- HIPAA
- High school diploma or GED
Quick Apply
Program Research Associate
Findhelp —Austin, TX
- Full-time
- Writing skills
- Research
- Office
- Paid training
- Paid parental leave
Quick Apply
Sales Associate
LensCrafters —Austin, TX
- $22.48 an hour
- Part-time
- Basic math
- High school diploma or GED
- 1 year
- Health insurance
- Paid time off
FACILITY OPERATOR (FULL TIME)
ESFM —Austin, TX
- $23 an hour
- Full-time
- Background check
- Hospitality
- Office
- Commuter assistance
- Paid holidays
Quick Apply
Retail Sales Associate
Twin Liquors LP —Austin, TX
- 8 hour shift
- Merchandising
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
14d
Client Success Manager
HUB International —Austin, TX
- $75,000 - $80,000 a year
- Full-time
- Mid-level
- Project management
- Travel
- Wellness program
- Health savings account
Retail Part-Time Store Associate, Fabletics (Domain NORTHSIDE - Austin, TX)
Fabletics —Austin, TX
- Part-time
- 18 years or older
- Merchandising
- Cash register
- Employee discount
- Flexible schedule
Holiday Seasonal Associate, Austin - Williams Sonoma
Williams-Sonoma, Inc. —Austin, TX
- $16 an hour
- Part-time
- Merchandising
- High school diploma or GED
- Fair chance
9d
Sales Associate LensCrafters
LensCrafters —Cedar Park, TX
- $22.48 an hour
- Part-time
- Basic math
- High school diploma or GED
- 1 year
- Health insurance
- Paid time off
Retail Sales Associate - Furniture Home Solutions Specialist
Furniture Mall of Texas —Austin, TX
- $20 - $45 an hour
- Full-time
- Ability to sit for extended periods
- Ability to stand for extended periods
- Entry level
- 401(k)
Quick Apply
Service Associate
Hippo Insurance —Austin, TX
- From $25 an hour
- 8 hour shift
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- 2 years
- Disability insurance
- Health insurance
Quick Apply
ORDER BUILDER (FULL TIME)
Canteen —Austin, TX
- $20 an hour
- Urgently hiring
- Background check
- Inventory management
- Customer service
- Commuter assistance
- Disability insurance
Quick Apply
Surveillance Agent
MARSHALL INVESTIGATIVE GROUP LLC —Austin, TX
- $22 - $32 an hour
- Part-time
- Remote
- Microsoft Word
- 11+ years
- Research
Quick Apply
6d
Sr. Software Engineer (Remote)
Home Depot / THD —Austin, TX
- $80,000 - $180,000 a year
- Remote
- 18 years or older
- No experience needed
- Mid-level
Senior Associate, Partner Success
Vestwell —Austin, TX
- $70,000 - $80,000 a year
- Hybrid work
- Research
- Mid-level
- Office
- Health insurance
Quick Apply
5d
System Administrator/IT Support
Commonoffice —Austin, TX
- Full-time
- Microsoft Excel
- 6 years
- Microsoft Outlook
- Free parking
- Health insurance
Quick Apply
Part Time Sales Lead, Fabletics (Barton Creek Square - Austin, TX)
Fabletics —Austin, TX
- Part-time
- 18 years or older
- Inventory management
- Merchandising
- Employee discount
- Flexible schedule
Retail Sales Lead, Fabletics (Domain NORTHSIDE - Austin, TX)
Fabletics —Austin, TX
- Weekends as needed
- 18 years or older
- Inventory management
- Merchandising
- Paid time off
- 401(k) matching
Medical Imaging Field Engineer - Mid-West Zone (Pipeline)
Siemens Healthineers —Austin, TX
- $65,000 - $100,000 a year
- Clean driving record
- Customer service
- Mid-level

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easy technology associate jobs near austin, tx

IT Service Support Analyst

Charles Schwab -
Austin, TX

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Job Details

$26.92 - $38.56 an hour
1 day ago

Benefits

Paid parental leave
Employee stock purchase plan
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Adoption assistance
Parental leave
Vision insurance
401(k) matching
Sabbatical

Qualifications

Live chat
Texting/chatbox tools
Serving clients
Phone communication
Employee relationship building
Windows
Productivity software support
Desktop (troubleshooting support)
macOS
Desktop administration
Client interaction via phone calls

Full Job Description

Austin, TX

Requisition ID 2026-124876 Category Technology Position type Regular Pay range USD $26.92 - $38.56 / Hour Application deadline 2026-08-13

Your opportunity

The Infrastructure, Operations & Cloud (IO&C) organization provides technology solutions and support for Schwab employees, as well as supporting the external Schwab client experience. The National Service Desk (NSD), as part of IO&C, provides front-line IT support services for the Schwab workforce to report technology issues, restore service, and raise up issues to second-level support that cannot be resolved at first contact.

We are seeking an IT Service Support Analyst to provide level one support via phone and chat for the internal Schwab workforce. This includes managing incidents (service disruptions) and service requests (routine service-related tasks).

Workplace Flexibility Program: We're proud to support our employees in a working approach that allows you to bring your best self to work – whether that’s in the office or remote.”

The NSD Service Support Analyst will start onsite for the first 90 days.
A Workplace Flexibility Program will be reviewed and if offered to an employee, 1 day from home and 4 days from the office.
Subject to change as Schwab is continually evaluating the current environment to best care for the safety and well-being of our employees.

What you are good at

What you’re good at:

Excellent customer service skills
Empathizing with the customer
Understanding and Practicing Emotional Intelligence (EQ)
Great oral and written communication skills
Having a friendly presence and helpful attitude; strong interpersonal skills and ability to work well with others
Demonstrating professional etiquette in the use of phones and chat
Communicating complex technical issues in an easy-to-understand manner to customers with minimal technical knowledge
Meeting or exceeding defined objectives and metrics (e.g.: talk time, wrap time, first contact resolution, chats per hour, quality assurance evaluations)
Multi-tasking and using organizational tools effectively in a constantly changing environment
Executing the defined Service Desk processes with a strong attention to detail
Receiving constructive feedback and demonstrating improvement
Being disciplined in adhering to schedules (sign-on, sign-off, break times, etc.)
Asking direct, relevant, and probing questions
Providing concise information and settings expectations

Responsibilities:

Diagnose and troubleshoot end user desktop application issues and provide appropriate solution
Ensure customer satisfaction through timely resolution of problems or escalation to a 2nd level team
Provide incident status updates to management and end-users per service level guidelines
Support and maintain effective relationships with users
Provide support for end user computing devices (PCs, laptops, printers, cell phones, and tablets)
Support end users in their use of applications such as Microsoft Office, CRM, VPN, Citrix, and MDM (mobile device management)
Perform account management and maintenance for various applications and systems (e.g., create or modify user accounts and permissions, perform password resets).
Communicate with customers at all levels of technical and non-technical skills sets
Follow all standard operating procedures (SOP) through the effective use of Knowledge management.

What you have

Required Experience:
- 3 - 5 years of experience working in a service desk or customer service environment
- 3 - 5 years of technical support experience
- 3 - 5 years of phone and/or chat support experience
- Experience using ITSM platforms (SmartIT / Remedy, ServiceNow, Cherwell) and remote support tools (SCCM, Software Center, Client Center Configuration Manager, ADUC)
- Working knowledge of PC technical support, systems administration, networking, Windows, macOS, iOS, and iPadOS
- Bachelor’s or Associates degree in Information Technology or a related field is a plus
- CompTIA, ITIL, KCS, CSI and Microsoft certifications are a plus

In addition to the salary range, this role is also eligible for bonus or incentive opportunities

What’s in it for you

At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you – both today and in the future:

401(k) with company match and Employee stock purchase plan
Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
Paid parental leave and family building benefits
Tuition reimbursement
Health, dental, and vision insurance

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Eligible Schwabbies receive

Medical, dental and vision benefits
401(k) and employee stock purchase plans
Tuition reimbursement to keep developing your career
Paid parental leave and adoption/family building benefits
Sabbatical leave available after five years of employment

Apply Now

Refine Your Search

easy technology associate jobs in austin, tx

IT Service Support Analyst

Customer Service Scheduler

Program Research Associate

Sales Associate

FACILITY OPERATOR (FULL TIME)

Retail Sales Associate

Client Success Manager

Retail Part-Time Store Associate, Fabletics (Domain NORTHSIDE - Austin, TX)

Holiday Seasonal Associate, Austin - Williams Sonoma

Sales Associate LensCrafters

Retail Sales Associate - Furniture Home Solutions Specialist

Service Associate

ORDER BUILDER (FULL TIME)

Surveillance Agent

Sr. Software Engineer (Remote)

Senior Associate, Partner Success

System Administrator/IT Support

Part Time Sales Lead, Fabletics (Barton Creek Square - Austin, TX)

Retail Sales Lead, Fabletics (Domain NORTHSIDE - Austin, TX)

Medical Imaging Field Engineer - Mid-West Zone (Pipeline)

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Eligible Schwabbies receive

Medical, dental and vision benefits

401(k) and employee stock purchase plans

Tuition reimbursement to keep developing your career

Paid parental leave and adoption/family building benefits

Sabbatical leave available after five years of employment

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