Top 45 Entry level call center representative Jobs in Austin, Tx

Patient Access Representative
Central Health —Austin, TX
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- HIPAA
2d
Customer Service Administrator - Entry Level
Shop LC —Austin, TX
- $45,000 a year
- Full-time
- Master's degree
- Bachelor's degree
- Continuous improvement
Customer Service Representative
Central Health —Austin, TX
- Full-time
- Hybrid work
- Microsoft Word
- Writing skills
- HIPAA
11d
Patient Financial Services Phone Representative
University of Texas at Austin —Austin, TX
- From $45,000 a year
- Urgently hiring
- Hybrid work
- HIPAA
- Mid-level
- Office
- Retirement plan
Call Center Associate
Renewal by Andersen | Esler Companies —Austin, TX
- $50,000 - $70,000 a year
- Weekends as needed
- US work authorization
- In-person
- 1 year
- Profit sharing
- Health savings account
Remote Customer Service Representative
Afni, Inc. —Austin, TX
- $14.50 - $15.00 an hour
- 8 hour shift
- Remote
- Background check
- 18 years or older
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply
Customer Experience Specialist – Insurance Call Center (Austin, TX or Remote, FL)
Peak6 —Austin, TX
- $20.00 - $23.50 an hour
- Full-time
- Remote
- In-person
- 1 year
- Communication skills
- Paid training
VSC Claims Support Agent
iA American Warranty Group —Austin, TX
- Full-time
- Computer literacy
- Research
- Windows
- Disability insurance
- Health insurance
Representative, Dealer Collections (100% Remote)
Santander Bank —Austin, TX
- $36,000 - $56,000 a year
- Remote
- Microsoft Outlook
- Mid-level
- High school diploma or GED
6h
Customer Service Representative I
Capital Metro —Austin, TX
- 8 hour shift
- Spanish
- Microsoft Outlook
- Salesforce
2d
Spanish Bilingual Remote Customer Service Representative
VIMO INC —Austin, TX
- $19.00 - $20.50 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Health insurance
Quick Apply
Customer Experience Agent
Alen Corporation —Austin, TX
- $20 - $22 an hour
- Full-time
- Bachelor's degree
- 1 year
- Communication skills
Quick Apply
Inside Sales/Customer Service Representative
Absolute Pest Management —Buda, TX
- $18 - $20 an hour
- Full-time
- Residential
- Administrative experience
- 1 year
- Paid training
- Paid holidays
Customer Retention Specialist
GFiber —Austin, TX
- $23.08 - $25.38 an hour
- Weekends as needed
- Mid-level
- Office
- Residential
Quick Apply
2d
Account Representative
Worth Finance Corporation —Austin, TX
- $20 - $22 a year
- Full-time
- High school diploma or GED
- 1 year
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
1d
Client Care Representative
Roger's Plumbing —Leander, TX
- From $18 an hour
- Full-time
- No experience needed
- 1 year
- Entry level
- Health insurance
- 401(k)
Quick Apply
Telemarketer - State Farm Agent Team Member
Hank Gerdes - State Farm Agent —Buda, TX
- $20 an hour
- Part-time
- Computer literacy
- Office
- High school diploma or GED
- Opportunities for advancement
- Flexible schedule
Quick Apply
Telemarketer - State Farm Agent Team Member
Erickson Sullivan - State Farm Agent —Austin, TX
- $16 - $20 an hour
- Part-time
- Computer literacy
- High school diploma or GED
- Computer skills
- Opportunities for advancement
- Flexible schedule
Quick Apply
Retail Sales Associate / Customer Service
Elements Massage —Round Rock, TX
- Part-time
- Entry level
- Under 1 year
- Paid training
- Employee discount
Quick Apply
Telemarketer - State Farm Agent Team Member
Jessica Hernandez - State Farm Agent —Austin, TX
- $18 an hour
- Part-time
- Computer literacy
- High school diploma or GED
- Computer skills
- Opportunities for advancement
- Flexible schedule
Quick Apply

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Patient Access Representative

Central Health -
Austin, TX

Apply Now

Job Details

Full-time
2 days ago

Qualifications

Employee relationship building
Administrative experience
Stakeholder relationship building

Full Job Description

Overview:

The Patient Access Representative is responsible for professionally answering phone calls from patients interested in scheduling an appointment with a physician, scheduling a medical test, or answering general questions related to the health system's services. The Patient Access Representative is also responsible for patient education with regard to available online services. Patient Access Representatives are expected to use online knowledge management tools (including EPIC) as resources to assist with patient calls and issue resolution. This is a call center environment and work hours may vary. Responsible for being the first point of contact for patients, staff, and guests presenting at the clinic, and performing all the administrative tasks associated with patient check in.

Responsibilities:

Welcome, greet, and assist patients in a courteous and professional manner.
As directed, schedule patient appointments accurately and efficiently utilizing the computer system.
Register all patients by accurately entering the patient demographic and insurance information in the electronic medical system.
Verify and ensure completeness of patient registration documentation.
Verify and enter patient data into the electronic medical system.
Review and verify patient coverage of insurance information using online resources.
Collects deposits or co‐payments/deductibles prior to the patient being seen by the provider per company policies.
Responsible for closing and/or end of day processes, including but not limited to, daily posting of collected monies into the electronic medical system and balancing the drawer for end of day deposit.
Notify appropriate personnel of emergencies, messages, patient arrivals, etc.
Accurately document and communicate patient concerns to the site triad leadership team.
Ability to work assigned hours, and as needed outside regularly scheduled hours including weekends.
Maintains confidentiality of all patients, clinical, and company information and data. Adheres to HIPAA guidelines.
Perform other job‐related duties as assigned.

Knowledge, Skills and Abilities:

Healthcare office concepts, practice, policies, and procedure
Insurance verification procedures
Microsoft Office Application (Word, Excel, Outlook)
Providing exceptional customer service
Verbal and written communications, including telephone and email etiquette and

documentation

Working independently in a fast-paced, multi-task clinical environment, as well as part of a team
Effective Problem-solving techniques
Work in a self-directed, organized manner
Multitask while maintaining a strong attention to detail and accuracy
Present information in a consistent, organized, and accurate manner
Demonstrate flexibility and ingenuity in response to change
Develop and maintain effective working relationship across the organization at various level, as well as with external customers
Maintain Confidentiality

Qualifications:

Education:

High School Diploma (or equivalent) OR Certified Medical Administrative Assistant (CMAA) certification in lieu of HS Diploma (or equivalent) required.

Work Experience:

One (1) year of demonstrated experience in an administrative position required.
1 year of experience in registration or front office duties in a physician’s office, hospital emergency department, and/or urgent care setting preferred.

Apply Now

Refine Your Search

entry level call center representative jobs in austin, tx

Patient Access Representative

Customer Service Administrator - Entry Level

Customer Service Representative

Patient Financial Services Phone Representative

Call Center Associate

Remote Customer Service Representative

Customer Experience Specialist – Insurance Call Center (Austin, TX or Remote, FL)

VSC Claims Support Agent

Representative, Dealer Collections (100% Remote)

Customer Service Representative I

Spanish Bilingual Remote Customer Service Representative

Customer Experience Agent

Inside Sales/Customer Service Representative

Customer Retention Specialist

Account Representative

Client Care Representative

Telemarketer - State Farm Agent Team Member

Telemarketer - State Farm Agent Team Member

Retail Sales Associate / Customer Service

Telemarketer - State Farm Agent Team Member

I want to receive the latest job alert for entry level call center representative in austin, tx

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