Top 126 It entry level Jobs in Austin, Tx

Dialer Systems Administrator
DaBella —Austin, TX
- $70,000 - $80,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health savings account
- Paid holidays
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Trainer - Mission Readiness Service
Manpower Engineering —Austin, TX
- $33 an hour
- Background check
- Classroom
- Pass drug screening
- Health savings account
- Disability insurance
Quick Apply
12d
IT Support Spec I
IGT —Austin, TX
- $54,000 - $61,000 a year
- Hybrid work
- Office
- Windows
- High school diploma or GED
- Disability insurance
- Health insurance
Desktop Support Associate
Teacher Retirement System of Texas —Austin, TX
- $51,465 - $61,634 a year
- Extended hours
- Computer Science
- Computer literacy
- Mid-level
12d
IT Service Desk & Onsite Technician (Tier 1) - Hybrid (Austin, TX)
Commonoffice —Austin, TX
- Full-time
- Windows
- Driver's License
- In-person
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Technology Support Specialist
Texas Medical Association —Austin, TX
- Full-time
- Hybrid work
- Computer Science
- Electrical Engineering
- Entry level
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Tier 1 - IT Support Technician - AI-Forward MSP
Technigogo Technology Services LLC —Austin, TX
- $50,000 - $58,000 a year
- Full-time
- Hybrid work
- Background check
- Google Workspace
- SQL
- Mileage reimbursement
- Health insurance
Quick Apply
2d
Software Support Specialist I
CompuGroup Medical —Austin, TX
- 8 hour shift
- Hybrid work
- Research
- Office
- Windows
- Health insurance
- Dental insurance
Junior AWS Operations Engineer
Assetmark —Austin, TX
- $75,000 - $85,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Java
- Health savings account
- Health insurance
AV/IT Technician
Capital Factory —Austin, TX
- Full-time
- Office
- 1 year
- Reliable transportation
- Commuter assistance
- Paid parental leave
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Customer Support Representative - Resware
Qualia —Austin, TX
- Remote
- Organizational skills
- 1 year
- Communication skills
- Commuter assistance
- Health insurance
Quick Apply
4d
IT Project Coordinator
ROBO —Austin, TX
- $60,000 - $72,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Mid-level
- Administrative experience
- Paid jury duty
- Paid holidays
Quick Apply
Anti-Cheat Operations Engineer
Electronic Arts —Austin, TX
- $86,600 - $118,600 a year
- Full-time
- Computer science
- Computer Science
- English
- Disability insurance
- Health insurance
Solution Consultant
TogetherWork —Austin, TX
- $70,000 - $76,000 a year
- Remote
- Microsoft Excel
- Microsoft Outlook
- SQL
- Paid parental leave
- Paid holidays
Quick Apply
2d
DESKTOP ADMINISTRATOR L2
Wipro Limited —Austin, TX
- $37,500 - $83,600 a year
- Pass drug screening
- Mid-level
- Windows
- Disability insurance
- Health insurance
Technician Technology Support (POOL 2025-2026)
Pflugerville Independent School District —Pflugerville, TX
- Full-time
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
- Mileage reimbursement
Entry Level Software Product Manager
NXP Semiconductors —Austin, TX
- Full-time
- Computer Science
- Bachelor of Science
- Product management
14d
Network Operations Engineer, University Graduate
Google —Austin, TX
- $104,000 - $148,000 a year
- Full-time
- Maintenance
- Mid-level
- Bachelor's degree
23h
Network Analyst
University of Texas at Austin —Austin, TX
- From $55,488 a year
- Weekends as needed
- Background check
- Office
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Junior Site Reliability Engineer
Charles Schwab —Austin, TX
- $43.27 - $52.88 an hour
- Hybrid work
- Computer science
- Azure
- Computer Science
- Paid parental leave
- Employee stock purchase plan

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it entry level jobs near austin, tx

Dialer Systems Administrator

DaBella -
Austin, TX

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Job Details

Full-time
$70,000 - $80,000 a year

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Leadership training provided
Employee assistance program
Vision insurance
Professional development assistance
Life insurance
Pet insurance

Qualifications

Cross-functional collaboration

Full Job Description

Location: Dallas, TX - We are looking for Local Applicants Only

Schedule: Monday–Friday (Occasional on-call and after-hours support may be required based on business needs)
Work Arrangement: Fully On-Site (Up to 10% travel may be required)
Compensation: $70,000–$80,000 annually

Overview:

The Junior Call Center Systems Administrator supports the administration, configuration, and optimization of Five9 and other CCaaS platforms, including integrations with Salesforce and enterprise applications. This role assists with maintaining IVRs, queues, call flows, and SMS/chat channels, provides frontline user support and troubleshooting, and helps monitor and improve call center campaigns and workflows to ensure efficient operations and strong agent productivity.

What You'll do:

Administer and configure Five9 and other call center platforms, including integrations with Salesforce and enterprise applications.
Maintain and optimize IVRs, call queues, campaigns, dialing strategies, SMS/chat channels, communication workflows, call routing, agent skills, and campaign priorities to support daily operations.
Manage user provisioning, role assignments, phone numbers, and messaging flows while ensuring secure, efficient system access.
Monitor and fine-tune call pacing, system performance, and platform reliability to maximize productivity, improve connect rates, minimize dropped calls, and troubleshoot issues, escalating when needed.
Resolve call center agent system issues while providing exceptional customer service and support to end users and stakeholders.
Administer and support additional company phone systems to ensure reliable customer service and internal communications.
Maintain expertise across supported call center platforms and integrations, collaborating with the Enterprise Applications team to enhance Salesforce connectivity, platform performance, automation, and the overall agent experience.
Contribute to system improvement projects, document Standard Operating Procedures (SOPs), create user guides, and ensure compliance with data security, privacy, regulatory, and operational standards.

Qualifications:

1-2 years experience supporting or administering Call Center platforms, preferably Five9 or similar Call
Center as a Service (CCaaS) platforms
Associates or Bachelor’s degree in information technology, computer science, or related field.
Equivalent experience may be considered
Hands-on experience with IVR Configuration, call routing, and real-time monitoring
Working knowledge of dialer configurations and list management
Proven ability to support call center systems, troubleshoot issues, and implement fixes
Ability to work collaboratively in a team environment and across departments
Strong analytical, problem solving and organizational skills and customer service orientation
Strong communication skills with the ability to translate technical concepts for non-technical stakeholders

Preferred Qualifications:

Five9 or other CCaaS Certified administrator or similar certifications
Experience supporting or working in a high volume call center environment
Proficiency with Five9 studio including scripting, IVR design and campaign configuration
Understanding of Salesforce or similar CRM platforms and their integrations with call center
technologies
Experience with other CCaaS platforms (e.g. Genesys, NICE InContact, Talkdesk)
Experience administering Mitel Cloud or other cloud based VOIP systems
Documentation skills including SOPs, technical guides, and training materials

Benefits & Perks:

Medical, Dental, Vision, HSA, Life Insurance, Disability Coverage, and Pet Insurance
401(k), Employee Assistance Program (EAP), UHC Rewards, Rally Health, and One Pass Select
Paid professional development, leadership training, and relocation opportunities nationwide
80 hours of PTO, 6 paid holidays, and Volunteer Paid Time Off (VPTO)

For more information, please visit DaBella.us

DaBella is a values-focused company that works for people who want to work to help others create value. The kind of company people want to work with and work for. We do it differently than most.

Change is constant, but our values remain steadfast: We Lead, We Care, We Grow.

#INDCORPORATE

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Refine Your Search

it entry level jobs in austin, tx

Dialer Systems Administrator

Trainer - Mission Readiness Service

IT Support Spec I

Desktop Support Associate

IT Service Desk & Onsite Technician (Tier 1) - Hybrid (Austin, TX)

Technology Support Specialist

Tier 1 - IT Support Technician - AI-Forward MSP

Software Support Specialist I

Junior AWS Operations Engineer

AV/IT Technician

Customer Support Representative - Resware

IT Project Coordinator

Anti-Cheat Operations Engineer

Solution Consultant

DESKTOP ADMINISTRATOR L2

Technician Technology Support (POOL 2025-2026)

Entry Level Software Product Manager

Network Operations Engineer, University Graduate

Network Analyst

Junior Site Reliability Engineer

I want to receive the latest job alert for it entry level in austin, tx

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