Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.
Functional Title: Logistics Manager
Job Title: Manager IV
Agency: Health & Human Services Comm
Department: Survey Operations
Posting Number: 18514
Closing Date: 07/14/2026
Posting Audience: Internal and External
Occupational Category: Management
Salary Range: $5,797.66 - $9,508.25
Pay Frequency: Monthly
Salary Group: TEXAS-B-25
Shift: Day
Additional Shift:
Telework: Eligible for Telework
Travel: Up to 20%
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Exempt
Facility Location:
Job Location City: AUSTIN
Job Location Address: 701 W 51ST ST
Other Locations:
MOS Codes: 0203,0207,0302,0520,0602,0802,1802,5502,6302,6502,7202,7208,7210,7220,111X,112X,113X,114X,16GX,41AX
611X,612X,631X,632X,641X,648X,86M0,86P0,8U000,9G100,SEI15
General Job Description
Under the direction of the Associate Commissioner of Program Integrity, performs senior-level managerial work overseeing the daily operations of a Logistics Unit and managing a team of logistics staff. Oversees and evaluates automation processes within the ASPEN, iQIES, and TULIP systems supporting annual recertification surveys, complaint investigations, and licensure visits for long-term care providers, including Nursing Facilities, Assisted Living Facilities, Day Activity and Health Services Facilities, Home and Community Support Services Agencies, Immediate Care Facilities for Individuals with Intellectual Disabilities, Prescribed Pediatric Extended Care Centers, the Home and Community-based Services Waiver and the Texas Home Living Waiver. Develops and recommends operational policies, process maps, and automation improvements to ensure consistency across Survey & Compliance regional units. Provides technical guidance on data applications, analyzes survey and inspection data to identify trends, and resolves operational issues.
Essential Job Functions
Performs highly complex (senior-level) managerial work administering the daily activities of a Logistics Unit and managing a team of logistics staff. Manages staff development plans, training programs, and delegates activities among the team.
Works under limited supervision, with moderate latitude for the use of initiative and judgment to perform and oversee the compilation and analysis of LTCR’s regional automation processes in the ASPEN, iQIES, and TULIP applications. Supports annual recertification surveys, complaint investigations, and licensure visits throughout the survey life cycle, and evaluates the need for automation improvements. Creates process maps and develops operational policies and procedures related to automation systems for the Survey & Compliance regional units to promote consistency. Provides technical expertise and guidance regarding questions related to data applications used by LTCR.
Oversees and organizes the collection of long-term care regional business processes for federal certification surveys and state licensure visits conducted in Nursing Facilities, Assisted Living Facilities, Day Activity and Support Services Facilities, Home and Community Support Services Agencies, Immediate Care Facilities for Individuals with Intellectual Disabilities, Prescribed Pediatric Extended Care Centers, the Home and Community-based Services Waiver, and the Texas Home Living Waiver managed under the Survey & Compliance division for improvement and automation as needed.
Develops techniques to evaluate operational policies and procedures and develops automation and business requirement solutions for implementation in LTCR regional survey and inspection processes for provider types regulated by Survey & Compliance staff. Determines trends in citation identification and survey inspection processes through data analysis of survey results using LTCR data systems (TULIP, ASPEN, iQIES) and resolves operational problems such as inconsistent application of rules and regulations identified through trend analysis, at the direction of and with input from the Associate Commissioners of Program Integrity and of Survey & Compliance.
Oversees program analysis to determine trends in citation identification and survey inspection processes through data analysis of survey results using LTCR data systems (TULIP, ASPEN, iQIES) and resolves operational problems such as inconsistent application of rules and regulations identified through trend analysis, at the direction of and with input from the Associate Commissioners of Program Integrity and of Survey & Compliance.
Registrations, Licensure Requirements or Certifications
Minimum two years’ experience in the management of a business function, division, or department relevant to LTCR providers. Graduation from an accredited four-year college or university with major course work in a field relevant to the assignment is generally preferred. Experience and education may be substituted for one another, year for year.
Knowledge, Skills, and Abilities
Knowledge of local, state, and federal laws and regulations relevant to program areas and of the principles and practices of public administration and management.
Ability to manage program activities; to establish goals and objectives; to devise solutions to administrative problems; to develop and evaluate administrative policies and procedures; to prepare concise reports; and to plan, assign, and supervise the work of others.
Ability to interpret policies, procedures, and regulations.
Must be able to multi-task and track multiple activities with competing priorities.
Ability to work independently.
Ability to exercise professional judgment and reach sound decisions.
Skill in evaluation and assessment.
Ability to collect and analyze data.
Ability to communicate effectively orally and in writing.
Ability to establish and maintain effective work relationships with team members and others.
Initial criteria: Minimum two years’ experience in the management of a business function, division, or department relevant to LTCR providers.
Market Rate: $8,496.72 monthly/ $101,960.58 annually
Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.
Active Duty, Military, Reservists, Guardsmen, and Veterans:
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.
ADA Accommodations:
In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Pre-Employment Checks and Work Eligibility:
Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form
Telework Disclaimer:
This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.
