Top 1854 Senior retail manager Jobs in Austin, Tx

Senior Manager, Radical Hospitality Programs
Tecovas —Austin, TX
- $115,000 - $130,000 a year
- Full-time
- Hospitality
- 6 years
- Senior level
- Wellness program
- Paid parental leave
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Senior Customer Success Manager
Sitetracker —Austin, TX
- $150,000 - $160,000 a year
- Writing skills
- Senior level
- Negotiation
Retail General Manager, Domain
Vuori, Inc —Austin, TX
- $76,000 - $107,000 a year
- 8 hour shift
- Merchandising
- Maintenance
- Mid-level
- Health insurance
- Paid time off
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Senior Project Manager
Whole Foods Market —Austin, TX
- $77,111 - $131,089 a year
- Full-time
- Bachelor of Science
- Analysis skills
- Bachelor's degree
- Store discount
- Paid time off
12d
Senior Customer Care Lead
Sharebite —Austin, TX
- $65,000 - $75,000 a year
- Email
- Remote
- Continuous improvement
- Senior level
- Communication skills
- Health insurance
Senior Campaign Manager
Accruent —Austin, TX
- $114,100 - $190,500 a year
- Remote
- Presentation skills
- Bachelor's degree
- Continuous improvement
Senior Manager, Interactive World Model Platforms
NVIDIA —Austin, TX
- $272,000 - $488,750 a year
- Full-time
- 5 years
- Bachelor's degree
- Experience equivalent to degree accepted
Retail Store Manager (Flagship) - South Congress
YETI —Austin, TX
- $71,336 - $89,170 a year
- Weekends as needed
- 18 years or older
- Merchandising
- Mid-level
Senior Manager, Retail Technology
The ODP Group —Austin, TX
- $150,000 a year
- Full-time
- Computer science
- Computer Science
- System design
- Commuter assistance
- Health savings account
Americas Retail Fulfillment Operations-Program Manager
Apple —Austin, TX
- 5 years
- Bachelor of Science
- Bachelor's degree
Companion Animal Senior Territory Manager - Austin (West)
Merck —Austin, TX
- $96,200 - $151,400 a year
- Weekends as needed
- Spanish
- Up to 50% travel
- 5 years
- Paid holidays
- Health insurance
5d
Visual Manager - Neiman Marcus Austin
Neiman Marcus —Austin, TX
- $71,224 - $89,030 a year
- Weekends as needed
- Merchandising
- Mid-level
- 3 years
- Disability insurance
- Health insurance
Senior Manager, Brand Marketing
Tonal —Austin, TX
- $151,000 - $195,000 a year
- Full-time
- Marketing
- Bachelor's degree
- Senior level
- Disability insurance
- Health insurance
VW Automotive General Manager
Franchise Dealership —Austin, TX
- $173,731.21 - $288,794.57 a year
- Full-time
- Dealership
- Inventory management
- Recruiting
- Health insurance
- Dental insurance
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6d
Wireless Sales Lead - Retail Expert
PRE-US —Round Rock, TX
- $18 - $22 an hour
- Weekends as needed
- Background check
- 18 years or older
- Ability to walk for extended periods
- Paid training
- Mileage reimbursement
Quick Apply
Property Manager
The Retail Connection —Austin, TX
- Full-time
- Computer literacy
- Mid-level
- Bachelor's degree
Quick Apply
Dual General Manager
White Lodging Services Corporation —Austin, TX
- OSHA
- 3 years
- Hotel
- Paid parental leave
- Disability insurance
Quick Apply
Senior Account Manager (Commercial Landscaping)
Landscape Resources, Inc —Austin, TX
- $67,000 - $80,000 a year
- Full-time
- Background check
- Mid-level
- Driver's License
- Health insurance
- Paid time off
Quick Apply
Assistant Manager
Stella Dallas —Austin, TX
- From $55,000 a year
- Full-time
- Mid-level
- In-person
- Retail management
- Employee discount
- Opportunities for advancement
Quick Apply
3d
Product Operations Senior Lead Product Manager
Cox Automotive —Austin, TX
- $134,900 - $224,900 a year
- Full-time
- Writing skills
- 3 years
- Master's degree
- Paid jury duty
- Paid holidays

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senior retail manager jobs near austin, tx

Senior Manager, Radical Hospitality Programs

Tecovas -
Austin, TX

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Job Details

Full-time
$115,000 - $130,000 a year

Benefits

Wellness program
Paid parental leave
Health insurance
Dental insurance
Paid time off
Parental leave
Vision insurance
401(k) matching
Employee discount

Qualifications

Project execution
Operational excellence initiatives
Business operations
Project leadership
Cross-functional team management
Cross-functional communication

Full Job Description

Tecovas was founded with the simple goal of making the world's best western boots, apparel, and leather goods - and selling them at a fair price. We are a brand revolutionizing a category and welcoming first-time boot buyers and Western enthusiasts alike.

Tecovas is looking for a Senior Manager, Radical Hospitality Programs to help scale Radical Hospitality across our growing fleet of stores and ensure the full customer journey feels consistent, thoughtful, and distinctly Tecovas – from the first welcome on the salesfloor to the follow-up, and feedback that builds loyalty during and after each visit.

Reporting directly to the Senior Director of Retail Operations, this role leads the execution, continuous improvement, and performance of four interconnected customer experience programs that enable and validate Radical Hospitality in-store: Service Experience, Hospitality, Clienteling, and the Customer Survey & Review Program. As the Senior Manager, Radical Hospitality Programs, you'll translate customer experience strategy into scalable programs, standards, tools, and metrics while partnering across the business to deliver Radical Hospitality consistently in every store.

This role is required to be based in Austin, TX. Candidates must either be currently located in or willing to relocate to Austin, TX.

What you'll do:

Leadership & Strategic Execution

Lead the execution and continuous improvement of customer experience programs that support Radical Hospitality across the retail fleet.
Translate customer experience strategy into clear store behaviors, tools, routines, and measurable outcomes.
Build scalable processes and feedback loops connecting customer insights, training, field execution, and continuous improvement.
Partner cross-functionally to implement customer journey initiatives across Retail Operations, Training, Visual Merchandising, Technology, Marketing, and Field Leadership.
Balance day-to-day execution with longer-term program improvements that enhance both customer and employee experiences.
Lead, coach, and develop direct reports while building team capability and operational excellence.

Service Experience

Lead execution of the in-store customer experience from first impression through checkout.
Develop and continuously improve front-of-house standards for greeting, zoning, mobile device usage, BootRunner, and customer engagement.
Partner with Visual Merchandising to ensure the physical environment consistently supports the desired customer experience.
Evaluate customer and field feedback to recommend and implement improvements to salesfloor execution.

Hospitality

Partner with the Hospitality Manager to innovate and evolve hospitality programs, seasonal initiatives, corporate partnerships, and service offerings.
Manage gifting, gift wrapping, and other experience-enhancing programs while identifying opportunities to improve the customer experience.
Support the implementation and operational consistency of hospitality initiatives across the retail fleet. Including optimizing customizations and improving the in-store experience related to these initiatives.
Measure program performance and recommend enhancements based on customer feedback and business results.

Clienteling

Lead execution of the clienteling program and operating model in partnership with Retail Operations and Technology.
Monitor KPIs and continuously improve adoption through performance reporting and field feedback.
Partner with Training to embed clienteling behaviors into everyday store operations.
Identify opportunities to strengthen long-term customer relationships through improved tools, processes, and execution.

Customer Survey & Review Program

Lead execution of the customer feedback program, translating customer insights into operational improvements.
Manage review platform strategy across Google and Yelp in partnership with cross-functional stakeholders.
Identify trends and opportunities that strengthen coaching, operational standards, and customer experience.
Develop regular reporting and actionable insights for Retail Leadership to evaluate program performance and inform future improvements.

Qualifications:

6+ years of progressive experience in retail operations, hospitality, customer experience, or a related field.
Experience leading complex, cross-functional programs and driving operational improvements.
Experience building scalable processes, operating standards, and performance measurement.
Strong communication, analytical thinking, project management, and organizational skills.

What you bring to the table:

Customer obsession balanced with operational discipline.
Ability to translate strategy into consistent execution across a growing retail fleet.
Strong judgment and problem-solving in fast-paced, evolving environments.
Excellent cross-functional partnership and influence without direct authority.
Passion for building scalable programs that strengthen Radical Hospitality.
Continuous improvement mindset with a focus on measurable business outcomes.

Full Time Benefits & Perks:

We offer insurance plans that pay 79–90% of your health premium coverage and 100% of your dental & vision insurance coverage for your family/dependents
401(k) match
Paid Parental Leave
Flexible PTO policy
Corporate wellness program
Competitive salary: $115,000-130,000/annum (commensurate with experience)
Eligibility to participate in Corporate Bonus Program
Generous employee discounts!

About Us:

Based in Austin, TX, Tecovas brings the spirit of the West to the modern consumer. Handcrafting the best Western footwear, workwear, apparel, and accessories, Tecovas has grown rapidly since its founding as the first digitally native Western brand in 2015, serving customers through www.Tecovas.com, Tecovas Stores from coast to coast, and select wholesale partners. We're certainly growing — and hiring passionate, humble, positive, and talented people determined to help us continue to grow!

Important note: We strive to hire values-aligned people because we believe it takes each and all of us to be successful, and lead with grit, speed and a clear vision of where we're headed. In a remote setting, interviewing at Tecovas may include phone interviews, virtual "on-site" interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you're on the fence, just give it a try!

We are an Equal Opportunity Employer and we encourage all qualified individuals to apply! Information collected during the application process is subject to our privacy policy. Please note: Offers of employment may be conditional pending the completion of standard onboarding procedures.

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Refine Your Search

senior retail manager jobs in austin, tx

Senior Manager, Radical Hospitality Programs

Senior Customer Success Manager

Retail General Manager, Domain

Senior Project Manager

Senior Customer Care Lead

Senior Campaign Manager

Senior Manager, Interactive World Model Platforms

Retail Store Manager (Flagship) - South Congress

Senior Manager, Retail Technology

Americas Retail Fulfillment Operations-Program Manager

Companion Animal Senior Territory Manager - Austin (West)

Visual Manager - Neiman Marcus Austin

Senior Manager, Brand Marketing

VW Automotive General Manager

Wireless Sales Lead - Retail Expert

Property Manager

Dual General Manager

Senior Account Manager (Commercial Landscaping)

Assistant Manager

Product Operations Senior Lead Product Manager

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