Top 11 Luxury concierge Jobs in Austin Tx

Concierge
1 Hotel Austin, L.L.C. —Austin, TX
- Weekends as needed
- English
- Research
- Hotel
Assistant General Manager - Bosque Residences at Waterline
Kairoi Residential —Austin, TX
- $31 - $32 an hour
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Paid holidays
- Disability insurance
Assistant General Manager - Residences at 6G
Kairoi Residential —Austin, TX
- $29 - $30 an hour
- Background check
- Pass drug screening
- Mid-level
- Paid holidays
- Disability insurance
Austin Market Manager- Luxury Hospitality & Residential Services
Americas Hospitality Group —Austin, TX
- $47,000 - $55,000 a year
- Part-time
- Mid-level
- Residential
- In-person
- Opportunities for advancement
Quick Apply
Nail Salon Receptionist Part Time
Texas Nail Salon —Lakeway, TX
- $15 - $20 an hour
- Part-time
- 2 years
- Communication skills
- Entry level
- Paid training
- Paid time off
Quick Apply
Operations Manager | Residential High-Rise
WRMC, Inc. —Austin, TX
- Full-time
- Spanish
- English
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Nail Salon Receptionist
Texas Nail Salon —Lakeway, TX
- $15 - $20 an hour
- Full-time
- 2 years
- Communication skills
- Entry level
- Paid training
- Paid time off
Quick Apply

Discover related jobs

Based on your search for luxury concierge jobs.

Concierge - Part Time
Watercrest Senior Living —Austin, TX
Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries. The Concierge serves visitors by greeting, welcoming, and…
Quick Apply
Concierge Security Officer/Austin
North America Security & Select Services —Austin, TX
Customer service or hospitality experience (concierge, hotel, front desk preferred). Greet and welcome tenants, guests, and visitors in a friendly and…
$22 an hour
Quick Apply

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Wellness Guide
Panacea Luxury Spa Boutique —Columbus, OH
Our Wellness Guides run the front desk, oversee the retail boutique, and assist clients with everything they need to have an exceptional and relaxing experience…
Onsite High Rise Manager
Associa Real Property Management —Grandview Heights, OH
Coordinate cross-functional efforts across maintenance, valet, and concierge teams to ensure exceptional service delivery.
$85,000 - $95,000 a year
Quick Apply
13d

Show more jobs in cities nearby

I want to receive the latest job alert for luxury concierge in austin tx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Concierge

1 Hotel Austin, L.L.C. -
Austin, TX

Apply Now

Job Details

Full-time

Qualifications

Employee relationship building

Full Job Description

Grow with us...

Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.

Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. A job at 1 Hotels is about more than punching a clock. It's about changing the world - little by little. We're the world's first mission-driven hotel company and we've got some lofty goals. All we ask is that you bring your true self and do all the good you can!

MAIN DUTIES:

The Concierge shares a passion for excellence and who infuses enthusiasm into everything they do. This position has the opportunity to shape team member and guest experience by providing exceptional knowledge and service in support of our hotels.

GENERAL DUTIES:

Provide guests access to all the city has to offer within scope of availability.

Create special conversations with guests which identify personal preferences in order to record in each guest's profile history.

Share in-depth knowledge or access to information regarding directions, travel time, cost and various forms of transportation.

Maintain a constantly updated database with extensive information about city highlights.

Demonstrate first-hand knowledge of the recommendations with thorough research.

Be proactive and anticipate the complete requirements to make the experience a success.

Be knowledgeable of all in-house and arriving guests.

Arrange tickets for theatre, sporting events and local attractions.

Make and confirm all transportation arrangements with contracted limousine company.

Arrange for package delivery and pickup for guests.

Assist guests with mail, messages and any plans or arrangements they require.

Provide guests with a confirmation of dining reservations, transportation, theatre tickets, etc. in the form of written, printed, or computer-generated forms.

Communicate all important details to leadership and colleagues

Maintain a clean, neat and organized work area.

Stay current with developments and procedures in the hotel by attending daily front office rallies and reviewing the front office communications pass-ons daily.

Ability to assist guests with PMS questions, arrivals, and departures in HMS to prevent any queuing in the lobby.

Trains new or existing concierges in best practices and culture.

Perform any other reasonable duties as requested by the leadership team.

Anticipate and understand guests’ service needs, ascertain satisfaction, and respond urgently and appropriately to guest concerns and requests.

Greet, welcome and acknowledge all guests by name and respond to their requests in a courteous and professional manner using professional language at all times. Remain attentive to the needs of all guests, providing them with dependable, punctual and enthusiastic service. Provide courteous, friendly and efficient service to all internal and external guests. Thank guests with genuine appreciation.

Identify opportunities to optimize performance and create value by challenging existing processes; encouraging innovation and driving necessary change.

Be a clear thinker, analyze and resolve problems, exercise good judgement, resolutions must be thoughtful, and with the guest in mind. Immediate follow-up with a leader is expected.

Establish and maintain open, positive, collaborative, and professional internal and external relationships. Develop lasting relationships with guests and to secure repeat business. Foster and promote a cooperative working environment, maximizing efficiency and delivering the ultimate guest experience.

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials.

Ensure compliance with hotel policies, procedures, and standards with self and colleagues.

Ensure uniform and personal appearance are clean and professional.

Maintain confidentiality of proprietary and guest information.

Embody the 1 Hotels Vision, Mission and Compass; deliver on Our Promise, provide Good-Natured Service and uphold our Brand Pillars.

QUALIFICATIONS & SKILLS:

Are organized and proficient at multitasking

Ability to speak effectively before groups of guests or team members and ability to respond to and creatively resolve guest inquiries and complaints.

Ability to read and understand documents such as safety rules, operating and maintenance instructions and procedure manuals.

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

Ability to learn and work with technology including devices such as computers, iPods and iPads.

Excellent guest service skills.

Ability to follow directions and work in a team environment.

Ability to remain flexible and adaptable.

Proficient in verbal and written English communication

Must possess a high quality, detailed and service work ethic.

Ability to work in a fast-paced environment.

Professional & appropriate business appearance and demeanor aligned with the 1 Hotel brand and culture.

While performing the duties of this job, the team member is regularly required to stand; use hands/fingers; to handle, or feel objects, reach with hands and arms, talk, hear, taste & smell. The team member is frequently required to walk, kneel, or crouch and must possess the ability to stand for long periods (more than 8 hours).

Flexibility to meet the demands of a 24-hour operation. Due to the nature of the hospitality industry, team members may be required to work varying schedules, including holidays and weekends to accommodate the business and demands of the property.

Due to the nature of the hospitality industry, employees are required to work varying schedules, including holidays, to accommodate the business and demands of the hotel

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor.

Starwood Hotels is an equal opportunity employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodation, please visit People Operations.

Please note that your job description is not an exhaustive of tasks and duties, but serves a guideline for daily duties, which may change from time to time.

About us...

As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.

Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.

Apply Now

Refine Your Search

luxury concierge jobs in austin tx

Concierge

Assistant General Manager - Bosque Residences at Waterline

Assistant General Manager - Residences at 6G

Austin Market Manager- Luxury Hospitality & Residential Services

Nail Salon Receptionist Part Time

Operations Manager | Residential High-Rise

Nail Salon Receptionist

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for luxury concierge in austin tx

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected