Top 4643 Operational manager Jobs in Austin Tx

Contact Center Systems Manager
DaBella —Austin, TX
- $100,000 - $120,000 a year
- Full-time
- 5 years
- Analysis skills
- Supervising experience
- Health savings account
- Paid holidays
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13d
Tire and Battery Center Team Leader
Sam's Club —Austin, TX
- $24 - $32 an hour
- 18 years or older
- High school
- Mid-level
- Paid jury duty
- Disability insurance
General Manager
Confidential —Austin, TX
- $125,000 - $150,000 a year
- Full-time
- Background check
- 7 years
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
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Materials Supervisor
Valex Corp —Round Rock, TX
- From $78,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Word processing
- Wellness program
- Health insurance
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Operations Associate
Talarico for Texas —Austin, TX
- $5,000 a month
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
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Vendor Performance Manager, Customer Support
GFiber —Austin, TX
- $136,000 - $198,000 a year
- Weekends as needed
- Remote
- 5 years
- System design
- SQL
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Sr. Manager, Work Station Support
Visa Technology and Operations LLC —Austin, TX
- $127,900 - $205,000 a year
- Full-time
- Hybrid work
- Office
- Windows
- 8 years
- Wellness program
- Health savings account
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Operations Coordinator, Executive Protection
Apple —Austin, TX
- $140,700 - $211,400 a year
- Weekends as needed
- 7 years
- Military
- Mid-level
- Employee stock purchase plan
- Health insurance
9d
Data Labeler Manager
Tesla —Austin, TX
- Full-time
- Mid-level
- Leadership
- Communication skills
- Commuter assistance
- Health savings account
Territory Operations Leader
FAMILY ENTERTAINMENT GROUP LLC —Austin, TX
- $90,000 - $105,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Travel
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Administrative Assistant Project Coordinator
Thales —Austin, TX
- $58,995.75 - $102,880.00 a year
- Full-time
- Hybrid work
- Background check
- Oracle
- Microsoft Outlook
- Health savings account
- AD&D insurance
Staff Services Officer V
Health & Human Services Comm —Austin, TX
- $4,523.16 - $7,253.83 a month
- Online Application
- Hybrid work
- Office
- Bachelor's degree
- Travel
- Health insurance
- Opportunities for advancement
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10d
COORDINATOR - TECHNICAL PRODUCTION
Round Rock Independent School District —Round Rock, TX
- $60,424 - $72,800 a year
- Mid-level
- High school diploma or GED
- Team management
Manager of Client Success
Fooda —Austin, TX
- $75,000 - $85,000 a year
- Full-time
- Office
- Travel
- US work authorization
- Paid parental leave
- Health insurance
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Policy Specialist, Policy Enablement and Delivery
Google —Austin, TX
- $136,000 - $196,000 a year
- Full-time
- 5 years
- Office
- Bachelor's degree
- Paid holidays
- Disability insurance
Travel Associate
Talarico for Texas —Austin, TX
- $5,000 a month
- Full-time
- Mid-level
- Travel
- Communication skills
- Paid time off
Quick Apply
Manager (Austin)
Texas Workforce Commission —Austin, TX
- $7,790.32 - $8,179.83 a month
- Online Application
- Customer service
- 5 years
- Office
- Health insurance
- 401(k)
Business Operations Manager
Texas Department of Transportation —Austin, TX
- $93,000 - $156,000 a year
- Full-time
- Office
- 3 years
- Finance
- Wellness program
- Paid holidays
6d
Reemployment Support Manager (Austin)
Texas Workforce Commission —Austin, TX
- $6,500 a month
- Online Application
- Mid-level
- Office
- 3 years
- Health insurance
- 401(k)
District Manager
Public Storage —Austin, TX
- $100,000 - $116,000 a year
- Weekends as needed
- Fair chance
- Senior level
- Communication skills
- Health insurance
- Paid time off
Quick Apply

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operational manager jobs near austin tx

Contact Center Systems Manager

DaBella -
Austin, TX

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Job Details

Full-time
$100,000 - $120,000 a year
13 days ago

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Leadership training provided
Employee assistance program
Vision insurance
Professional development assistance
Life insurance
Pet insurance

Qualifications

Call center experience
Enterprise software
IVR
Technology management
Sales management systems proficiency
Telephone systems
Systems & applications support
Cross-functional communication

Full Job Description

Location: Austin, TX - We are looking for Local Applicants Only
Schedule: Monday–Friday | 8:00 AM–5:00 PM ( Occasional on-call and after-hours support may be required based on business needs)
Work Arrangement: Fully On-Site ( Up to 25% travel may be required )
Compensation: $100,000–$120,000 annually

About the Role

We are seeking an experienced Call Center Systems Manager to oversee and optimize the technology that powers our call center operations. In this role, you’ll serve as the subject matter expert for our call center platforms, primarily Five9, while ensuring seamless integration with systems such as Salesforce and other enterprise applications.

You’ll partner closely with Call Center Leadership, IT, Data Analytics, and Enterprise Applications teams to improve workflows, enhance user experience, and drive operational performance. This role is ideal for someone who enjoys blending technical expertise with cross-functional collaboration and problem-solving.

What You'll Do

Lead administration and optimization of call center platforms, primarily Five9
Configure and maintain IVRs, call routing, queues, campaigns, SMS/chat channels, and communication workflows
Manage dialing strategies and campaign performance to improve productivity and connect rates
Monitor system performance and troubleshoot issues to ensure reliable operation
Administer user access, permissions, and platform configurations
Support integrations between Five9, Salesforce, and other enterprise systems
Partner with stakeholders to identify opportunities for process improvements and enhanced user experience
Collaborate with data teams to develop reporting and dashboards for call center performance metrics
Create documentation, SOPs, and training materials
Mentor junior administrators and support team members
Ensure compliance with security, privacy, and operational standards

Qualifications

5+ years of experience administering and managing call center platforms
Experience with Five9 or similar CCaaS platforms
Strong understanding of call routing, IVR configurations, campaign management, and real-time monitoring
Working knowledge of Salesforce or comparable CRM systems
Experience supporting high-volume call center environments
Strong troubleshooting, analytical, and organizational skills
Ability to collaborate effectively across technical and business teams

Preferred:

Leadership, supervisory, or team lead experience
Five9 or other CCaaS certifications
Experience with Salesforce Service Cloud
Experience with workforce management and analytics tools
Familiarity with platforms such as Genesys, NICE InContact, Talkdesk, or CallRail
Strong documentation and training experience

Benefits & Perks:

Medical, Dental, Vision, HSA, Life Insurance, Disability Coverage, and Pet Insurance
401(k), Employee Assistance Program (EAP), UHC Rewards, Rally Health, and One Pass Select
Paid professional development, leadership training, and relocation opportunities nationwide
80 hours of PTO, 6 paid holidays, and Volunteer Paid Time Off (VPTO)

For more information, please visit DaBella.us

DaBella is a values-focused company that works for people who want to work to help others create value. The kind of company people want to work with and work for. We do it differently than most.

Change is constant, but our values remain steadfast: We Lead, We Care, We Grow.

#INDCORPORATE

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Refine Your Search

operational manager jobs in austin tx

Contact Center Systems Manager

Tire and Battery Center Team Leader

General Manager

Materials Supervisor

Operations Associate

Vendor Performance Manager, Customer Support

Sr. Manager, Work Station Support

Operations Coordinator, Executive Protection

Data Labeler Manager

Territory Operations Leader

Administrative Assistant Project Coordinator

Staff Services Officer V

COORDINATOR - TECHNICAL PRODUCTION

Manager of Client Success

Policy Specialist, Policy Enablement and Delivery

Travel Associate

Manager (Austin)

Business Operations Manager

Reemployment Support Manager (Austin)

District Manager

I want to receive the latest job alert for operational manager in austin tx

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