Top 12 Customer care coordinator Jobs in Bakersfield, Ca

Patient Care Coordinator (Front Office) - Dermatology
SKIN AND CANCER INSTITUTE —Bakersfield, CA
- $20.50 - $25.50 an hour
- Email
- HIPAA
- High school diploma or GED
- Clinic
- Health insurance
- Dental insurance
Quick Apply
23h
Front Desk Coordinator High-End Ophthalmology Practice
Luxor Eye Institute —Bakersfield, CA
- Full-time
- Surgery
- Computer literacy
- HIPAA
Quick Apply
10d
Client Coordinator - Bilingual
Maxim Healthcare —Bakersfield, CA
- $23 - $24 an hour
- Full-time
- Customer service
- Office
- High school diploma or GED
- Profit sharing
- Commuter assistance
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Quality Care Coordinator - East Bakersfield CHC
Clinica Sierra Vista —Bakersfield, CA
- $21 - $25 an hour
- Full-time
- Spanish
- Microsoft Outlook
- Computer literacy
- 403(b) matching
- Health insurance
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UM Referral Coordinator I - Bakersfield 1.1
Universal Healthcare MSO LLC —Bakersfield, CA
- $20.96 - $26.19 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
- Paid holidays
- Health insurance
Patient Care Coordinator Ophthalmology and Elective Vision Services
Luxor Eye Institute —Bakersfield, CA
- Part-time
- Spanish
- English
- Mid-level
- 401(k)
- 401(k) matching
Quick Apply
10d
Dental Receptionist
Hacienda Kidz Dental —Bakersfield, CA
- From $18 an hour
- Full-time
- Bilingual
- Dental office
- HIPAA
Quick Apply
8d
Hearing Ambassador (Patient Care Coordinator)
NationsBenefits, LLC —Bakersfield, CA
- Full-time
- Computer literacy
- High school diploma or GED
- Communication skills
- Opportunities for advancement
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Dental Office Administrator
Kern Kids Dental Group —Bakersfield, CA
- $20 - $23 an hour
- Part-time
- Dental office
- Mid-level
- Pediatrics
- Paid time off
- Opportunities for advancement
Quick Apply

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The ideal candidate is confident discussing treatment recommendations, comfortable working with dental insurance and financial arrangements, and committed to…
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Referral Intake Associate
BAYADA Home Health Care —Columbus, OH
As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.
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Patient Care Coordinator (Front Office) - Dermatology

SKIN AND CANCER INSTITUTE -
Bakersfield, CA

Quick Apply

Job Details

Full-time
$20.50 - $25.50 an hour
23 hours ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Medicare
Sales transaction processing
HIPAA
High school diploma or GED
Health information regulatory compliance
Payment posting in medical billing systems
Productivity software
Clinical confidentiality policies

Full Job Description

Join Our Team at Skin and Cancer Institute!

Are you passionate about dermatology and skin health? Do you thrive in a dynamic, patient-focused environment? Skin and Cancer Institute is looking for dedicated professionals to join our team!

Why Join Us?

At Skin and Cancer Institute, we are committed to excellence in dermatology, skin cancer treatment, and cosmetic procedures. We offer a supportive and collaborative work culture where your skills and dedication make a real impact.

Summary of Position

Work Location: 300 OLD RIVER ROAD SUITE 125 BK II, CA 93311
Work Category: Non-exempt, Full-time, On-site

The Patient Care Coordinator serves as the first point of contact for patients and visitors, ensuring a welcoming and professional environment. This role is responsible for managing front desk operations, scheduling appointments, verifying insurance, collecting payments, and supporting clinical staff with administrative tasks. The ideal candidate will demonstrate excellent communication skills, attention to detail, a commitment to patient care and confidentiality, and maintain professional grooming and appearance at all times.

WHAT YOU'LL DO:

Patient Intake & Front Desk Operations

Greet patients professionally and courteously, check patients in and out in accordance with Customer Service standards.
Collect all required patient information at check-in (NPP, insurance, ID, demographics, CCOF).
Maintain accurate and up-to-date patient charts, demographic, and insurance information in EMA.
Maintain a clean, organized, and professional reception area and restroom facilities

Scheduling & Appointment Management

Schedule, confirm, and adjust patient appointments in accordance with company protocols.
Maintain and update provider schedules within organizational guidelines.
Anticipate and respond appropriately to schedule changes and extended wait times.

Insurance Verification & Authorizations

Verify primary and secondary insurance prior to scheduled visits following established protocols.
Accurately identify and differentiate HMO, PPO, POS, and Medicare plans and authorization requirements.
Enter correct payer ID, payer name, and address information into EMA.
Update and maintain the PA log, ensuring accuracy of codes and documentation.

Financial & Payment Responsibilities

Collect all required patient financial responsibilities, including co-pays, co-insurance, deductibles, and cosmetic payments.
Process cosmetic sales through Lightspeed POS.
Obtain and document CCOF forms when applicable.
Accurately document payment notes; balance and reconcile daily payments collected during each shift.
Prepare and generate superbills accurately and in a timely manner.

Communication & Patient Experience

Maintain timely, professional, and consistent communication via Microsoft Teams, Klara, email, and phone during scheduled work hours
De-escalate and resolve patient concerns and grievances using effective, respectful communication techniques.
Ask every patient for a Google review in alignment with customer service guidelines.

Compliance & Documentation

Maintain strict compliance with HIPAA regulations and ensure confidentiality of patient information at all times.
Accurately close all daily tasks; ensure end-of-day documentation is complete and uploaded to the shared drive.

General Administrative Support

Support clinical and administrative staff with daily operational needs as assigned
Perform other duties as assigned to support overall clinic operations.

WHAT WE'RE LOOKING FOR:

Required Skills & Abilities

Strong customer service and interpersonal skills
Effective verbal and written communication skills
Knowledge of primary and secondary insurance types, billing, and documentation procedures
Proficiency in Microsoft Office and EMA software and Lightspeed
Ability to stay focused on tasks to be accomplished while working in dynamic situations
Ability to maintain HIPAA confidentiality and professionalism
Confidently and professionally ask for and process financial payments

Education & Experience

High school diploma or equivalent required.
1–2 years of experience in a medical office or customer service role preferred.
Familiarity with HIPAA regulations and healthcare operations.
Additional training or certification in medical office administration is preferre

EQUIPMENT & SOFTWARE OPERATION

Microsoft 365 apps, fax, email, phone, Klara, EMA, ModMed, iPAD, NoahFace (biometric timeclock), Tandem, CoverMyMeds, LabCorp (software for looking up labs results and ordering supplies), Quest diagnostic

What We Offer:

Competitive salary and benefits
Health, dental, vision, and ancillary insurance options
401K retirement savings
Paid time off
Professional development opportunities
Supportive and fair work environment

� Apply Today! Be a part of a dynamic team that’s transforming skin health. Submit your resume and cover letter to [email protected]. We can't wait to meet you!

#HealthcareJobs #DermatologyCareers #JoinOurTeam #NowHiring

Quick Apply

Refine Your Search

customer care coordinator jobs in bakersfield, ca

Patient Care Coordinator (Front Office) - Dermatology

Front Desk Coordinator High-End Ophthalmology Practice

Client Coordinator - Bilingual

Quality Care Coordinator - East Bakersfield CHC

UM Referral Coordinator I - Bakersfield 1.1

Patient Care Coordinator Ophthalmology and Elective Vision Services

Dental Receptionist

Hearing Ambassador (Patient Care Coordinator)

Dental Office Administrator

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