Top 190 Field service manager Jobs in Baltimore, Md

Field Service Manager
Buddy Pool Service —Cockeysville, MD
- $70,000 - $75,000 a year
- Extended hours
- Background check
- Clean driving record
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
Field PLC Customer Support Manager
The Judge Group —Baltimore, MD
- $95,000 - $120,000 a year
- Full-time
- Management
- Mid-level
- Continuous improvement
Quick Apply
Senior Client Service Manager – Building Automation
Siemens —Baltimore, MD
- $82,538 - $141,494 a year
- Full-time
- 5 years
- Office
- High school diploma or GED
Field Training Manager
Premier Home Pros —Jessup, MD
- $70,000 - $75,000 a year
- Full-time
- Carpentry
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
2d
Traveling Field Technician
Premier Home Pros —Jessup, MD
- $80,000 - $85,000 a year
- Full-time
- Clean driving record
- Construction site
- Mid-level
- Health insurance
- 401(k)
Quick Apply
5d
Field Marketing Manager
American Design & Build, Ltd. —Bel Air, MD
- $62,080.65 - $74,763.80 a year
- Full-time
- 18 years or older
- Clean driving record
- Customer service
- Health savings account
- Health insurance
Quick Apply
8d
Field Service Technician Punching
Amada America, Inc. —Baltimore, MD
- $30 an hour
- Spanish
- Computer literacy
- English
- Profit sharing
- Paid holidays
Quick Apply
Certified Field Operations Technician
Sunrun Installation Services, Inc. —Beltsville, MD
- $33.40 - $44.54 an hour
- Weekends as needed
- Background check
- Clean driving record
- Mid-level
Quick Apply
Field Sales Athlete - Build a Six Figure Career
Potomac Custom Remodeling Inc. —Crofton, MD
- $120,000 - $250,000 a year
- Full-time
- 11+ years
- Residential
- Leadership
- Opportunities for advancement
Quick Apply
4d
Field Project Manager
Thomas Commercial Services —Annapolis, MD
- $64,000 - $75,000 a year
- Weekends as needed
- Construction site
- Computer literacy
- Mid-level
- 401(k)
- Paid time off
Quick Apply
Field Advanced Practice Provider
Elevance Health —Baltimore, MD
- $115,584 - $173,376 a year
- Spanish
- CPR Certification
- Nursing
- Employee stock purchase plan
- Paid holidays
12d
HVAC Service Manager
Carroll Mechanical, Inc. —Columbia, MD
- $80,000 - $105,000 a year
- Weekends as needed
- Mid-level
- Office
- Residential
- Health insurance
- Dental insurance
Quick Apply
Senior Electromechanical Field Service Technician
Pregis LLC —Baltimore, MD
- $80,000 - $85,000 a year
- Overtime
- Clean driving record
- 5 years
- Ability to lift 50 pounds
Quick Apply
Field Sales Athlete - Build a Six Figure Career
Potomac Custom Remodeling Inc. —Bowie, MD
- $120,000 - $250,000 a year
- Full-time
- 11+ years
- Residential
- Leadership
- Opportunities for advancement
Quick Apply
4d
Field Sales Athlete - Build a Six Figure Career
Potomac Custom Remodeling Inc. —Bel Air, MD
- $120,000 - $250,000 a year
- Full-time
- 11+ years
- Residential
- Leadership
- Opportunities for advancement
Quick Apply
4d
Field Sales Athlete - Build a Six Figure Career
Potomac Custom Remodeling Inc. —Glen Burnie, MD
- $120,000 - $250,000 a year
- Full-time
- 11+ years
- Residential
- Leadership
- Opportunities for advancement
Quick Apply
4d
Field Superintendent - Service
Schindler —Baltimore, MD
- On call
- Mid-level
- Supervising experience
- Bachelor's degree
- Health insurance
- Dental insurance
Partner Service Manager
Peak Technologies —Linthicum Heights, MD
- Full-time
- Remote
- Sales
- English
- Analysis skills
Quick Apply
AVP, Field Sales Manager - OnePay (DC/MD/VA)
Synchrony —Baltimore, MD
- $75,000 - $130,000 a year
- Microsoft Word
- 18 years or older
- Merchandising
- Work from home
3d
Environmental Solutions Field Project Manager
Republic Services —Baltimore, MD
- $78,900 - $108,450 a year
- Full-time
- Microsoft Excel
- Driver's License
- Bachelor's degree
- AD&D insurance
- Employee stock purchase plan

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Field Service Manager

Buddy Pool Service
Cockeysville, MD

Quick Apply

Job Details

Full-time
$70,000 - $75,000 a year

Benefits

Health savings account
Disability insurance
Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
Employee discount
Professional development assistance
Life insurance
Retirement plan

Qualifications

Customer communication
Operations management
Interpersonal skills
Electrical work
In-person customer service
Team development
Schedule management
Driver's License
Sales quoting
Plumbing
Attention to detail
Driving
Leading team collaboration initiatives
Electrical maintenance
Pest control chemical handling
Training
Team motivation (leadership skill)
Mechanical systems repair
Team building

Full Job Description

Job Title: Field Service Manager

Company: Trident Service Group

Location: Buddy's Pool Service Branch; Cockeysville, MD

Company Description:

Trident Service Group is a premier swimming pool service, retail, and construction company enabling backyard entertainment. Founded on a legacy of family-owned businesses dating back to the 1960s, we are committed to delivering exceptional customer service and top-quality solutions. From custom pool construction to expert maintenance and retail offerings, we take pride in providing personalized care and building lasting relationships with our clients. Our service portfolio covers the complete pool & spa category including repair, cleanings, seasonal openings & closings, new construction, and renovation. At Trident, customer satisfaction is at the heart of everything we do. We operate as a family of brands across the Mid-Atlantic region.

Position Summary:

We are seeking a hands-on, people-first leader with strong technical skills to help oversee service operations and tackle the most complex jobs in the field at Buddy's Pool Service LLC, a member of the Trident Service Group family. This role offers a unique opportunity to lead service operations in partnership with the Branch Manager, maintain our A+ customer service reputation, and directly tackle our most interesting projects. The ideal candidate will have a technical home services background, having risen through the ranks as a service technician in the HVAC, electric, plumbing or pool industries. Our industry is evolving, and this individual will preferably have experience with customer service and scheduling IT systems.

Key Responsibilities:

Leadership and Team Management:

· Oversee service and renovation staff in ensuring accountability for exceptional service quality and response times.

· Recruit, train, and manage employees to foster a collaborative, high-performing culture.

· Performs other duties as assigned by the Branch Manager.

Branch Operations:

· Oversee dynamic field service scheduling and ensure adherence to company operational standards.

· Utilize and administer field service software (e.g. Service Titan) and ensure proper use by service technicians.

· Contribute to back-office functions, including invoicing, and HR, as necessary.

Service Department Oversight:

· Take ultimate responsibility for the service department P&L, monitoring financial performance and key metrics.

· Implement strategic plans to grow revenue, control costs, and drive profitability.

Technician Skills:

· Visit customers in the field on a regular basis and complete complex jobs as needed.

· The ability to diagnose and replace complex pool equipment including heaters, salt cells, and automation systems.

· Be the “go to” senior technician for other techs and customers.

Customer Service:

· Manage and respond to customer inquiries when not actively working in the field (~30% of time).

· Support retail operations during our busiest seasonal time periods.

· Uphold and enhance our reputation for fast, friendly, and reliable service, including via online reviews.

· Go above and beyond to address customer needs and deliver outstanding satisfaction for escalated issues.

Required Qualifications:

· Must hold or be willing to obtain a Maryland Home Improvement License (MHIC)

· Ability to obtain a Certified Pool Operator License (CPO).

· This position requires vast plumbing, electrical, and mechanical technical knowledge; pool industry experience preferred, but may be supplemented with time in other industries

· Customer-Centric Leader: A strong commitment to providing exceptional customer service that exceeds expectations while leading a diverse team of +20 individuals for +5 years. Strong communication and people skills; able to lead field technicians and customer service staff alike.

· Entrepreneurial Spirit: A motivated self-starter with a passion for driving results and growing the business.

· Ownership Mentality: A long-term thinker who acts as if the branch were their own business. This role includes a target bonus component to reward growth and success.

· Work Ethic: A self-driven professional prepared to work extended hours and weekends during peak season.

· Problem-Solving Skills: A confident decision-maker who can multitask in a fast-paced environment. Comfortable balancing office work with hands-on field work.

· Culture Guardian: A team player who leads by example, fosters trust, and inspires the team to always "do the right thing when no one is watching."

· Tech-enabled Philosophy: Familiarity with CRM and service operations software.

· Must hold a valid driver’s license and maintain a clean driving record.

· Must be able to work Monday–Friday, 7:30 a.m.–4:00 p.m., with flexibility for additional hours and weekend hours as needed. Saturday availability expected while in-season.

· Have dependable transportation to work.

· Ability to frequently pull, push, lift equipment and tools in excess of 60 pounds in all weather conditions

· Strong attention to detail and a team-first attitude

· Dependable and punctual, with a positive and professional demeanor

· Either have capability or already possess pesticide certification to apply chemicals

· Have experience in quoting jobs for work requests

Preferred Qualifications (Not Required):

· Experience managing field staff or logistics with dynamic daily route schedules.

· Background in service management or hospitality.

Why Join Trident Service Group?

At Trident Service Group, we pride ourselves on creating exceptional swimming pool experiences for our clients. Joining our team means becoming a key player in a company that values quality, innovation, and customer satisfaction. As the Field Service Manager at Buddy's Pool Service, you'll have the opportunity to make a significant impact on our growth and reputation while working in a collaborative and supportive environment.

· Competitive base salary with an attractive target bonus.

· Comprehensive benefits, including health, dental, and retirement plans.

· The chance to lead and grow a branch with a well-established reputation for excellence.

· Professional growth and development opportunities in a supportive environment.

Compensation & Benefits:

· Salaried Position is paid depending on experience + Bonus

· Standard Health & Wellness Benefits: Medical, Dental, and Vision for full-time employees working more than 30 hours per week

· Company Provided Long-Term Disability and Life Insurance

· Retirement Plan with match

How to Apply:

If you have a desire to learn and grow in a new industry, we want to hear from you! Please apply through our Indeed posting directly.

Pay: $70,000.00 - $75,000.00 per year

Benefits:

Dental insurance
Employee assistance program
Employee discount
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Retirement plan
Vision insurance

Experience:

Supervisor: 2 years (Required)
Pool Service: 3 years (Preferred)

License/Certification:

Maryland Home Improvement License (MHIC) (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

field service manager jobs in baltimore, md

Field Service Manager

Field PLC Customer Support Manager

Senior Client Service Manager – Building Automation

Field Training Manager

Traveling Field Technician

Field Marketing Manager

Field Service Technician Punching

Certified Field Operations Technician

Field Sales Athlete - Build a Six Figure Career

Field Project Manager

Field Advanced Practice Provider

HVAC Service Manager

Senior Electromechanical Field Service Technician

Field Sales Athlete - Build a Six Figure Career

Field Sales Athlete - Build a Six Figure Career

Field Sales Athlete - Build a Six Figure Career

Field Superintendent - Service

Partner Service Manager

AVP, Field Sales Manager - OnePay (DC/MD/VA)

Environmental Solutions Field Project Manager

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