Top 3265 Health equity Jobs in Baltimore, Md

Customer Service Advocate I (Remote)
CareFirst BlueCross BlueShield —Baltimore, MD
- $32,256 - $59,136 a year
- Full-time
- Remote
- High school diploma or GED
- US work authorization
- 1 year
- 401(k)
Quick Apply
Research Assistant (Health Policy and Management)
Johns Hopkins University —Baltimore, MD
- $17.20 - $30.30 an hour
- Part-time
- Remote
- Background check
- Analysis skills
- Bachelor's degree
Claims Recovery Specialist II (Remote)
CareFirst BlueCross BlueShield —Baltimore, MD
- $42,624 - $78,144 a year
- Full-time
- Remote
- Basic math
- Mid-level
- High school diploma or GED
- 401(k)
Quick Apply
UNIT ASSOCIATE I
Johns Hopkins Hospital —Baltimore, MD
- Full-time
- Surgery
- Hospital
- Pediatrics
- Paid holidays
- Health insurance
Patient Transporter
Mercy Medical Center —Baltimore, MD
- $17.00 - $23.80 an hour
- Weekends as needed
- CPR Certification
- Hospital
- Entry level
- 403(b) matching
- Paid holidays
Office Assistant (Academic Affairs)
Johns Hopkins University —Baltimore, MD
- $15.70 - $25.25 an hour
- Full-time
- Remote
- Microsoft Word
- Background check
- Microsoft Excel
Compliance & Ethics Consultant (Remote)
CareFirst BlueCross BlueShield —Baltimore, MD
- $80,640 - $160,160 a year
- Full-time
- Remote
- Mid-level
- Analysis skills
- Bachelor's degree
- 401(k)
Quick Apply
11d
Population Health Care Navigator
Chase Brexton Health Care —Baltimore, MD
- Full-time
- Bilingual
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Massage Therapist (1099 Contractor)
Personify Health —Glen Burnie, MD
- $60 - $120 an hour
- Part-time
- Communication skills
- Entry level
12d
Board Certified Behavior Analyst (BCBA) - $10k Sign-On Bonus
Children's Specialized ABA —Baltimore County, MD
- $100 - $115 an hour
- Part-time
- Mid-level
- Children
- Travel
- Employee discount
- Referral program
Quick Apply
Senior Software Engineer (SWE-3)
Leidos —Fort Meade, MD
- $107,900 - $195,050 a year
- Full-time
- 11+ years
- Java
- Bachelor's degree
- Paid holidays
- Paid time off
HVACR Mechanic
Mercy Medical Center —Baltimore, MD
- $27.79 - $45.85 an hour
- Full-time
- 7 years
- Mechanic experience
- Hospital
- 403(b) matching
- Paid holidays
Registered Nurse (RN) - Rehab -Days
Stella Maris —Timonium, MD
- $36.25 - $55.80 an hour
- 12 hour shift
- CPR Certification
- Skilled nursing facility
- RN License
- 403(b) matching
- Paid holidays
Board Certified Behavior Analyst (BCBA) - $10k Sign-On Bonus
Children's Specialized ABA —Beltsville, MD
- $92,000 - $100,000 a year
- Full-time
- Management
- Mid-level
- Clinic
- Continuing education credits
- Paid holidays
Quick Apply
Nurse Midwife
Mercy Medical Center —Baltimore, MD
- $49.37 - $88.87 an hour
- Full-time
- CPR Certification
- Nursing
- Computer literacy
- 403(b) matching
- Paid holidays
Registered Dietitian
Stella Maris —Timonium, MD
- $36.25 - $55.80 an hour
- Full-time
- Skilled nursing facility
- Nursing home
- Mid-level
- 403(b) matching
- Paid holidays
Maintenance and REAC Associate, Floating (MD, PA, DC & Northern, VA)
Enterprise Community Partners —Baltimore, MD
- $50,000 - $66,560 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Travel reimbursement
- Health insurance
Special Education Teacher Aide | Youth In Transition School
NATIONAL CENTER ON INSTITUTIONS AND —Baltimore, MD
- $16.70 an hour
- Urgently hiring
- Classroom
- Experience working with individuals with disabilities
- Writing skills
- Free parking
- 403(b) matching
6d
Project Manager - Insurance Restoration (AAction Home Repairs)
Strongpoint Talent —Millersville, MD
- $70,000 - $90,000 a year
- Full-time
- Mid-level
- Residential
- Driver's License
- Fuel card
- Paid holidays
Quick Apply
Surgical Tech
Mercy Medical Center —Baltimore, MD
- $26.13 - $43.11 an hour
- Part-time
- CPR Certification
- Surgery
- BLS Certification
- 403(b) matching
- Paid holidays

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Customer Service Advocate I (Remote)

CareFirst BlueCross BlueShield -
Baltimore, MD

Quick Apply

Job Details

Full-time
$32,256 - $59,136 a year

Benefits

401(k)

Qualifications

Customer communication
High school diploma or GED
Customer engagement

Full Job Description

Resp & Qualifications

PURPOSE:
Responsible for answering member, provider & broker inquiries pertaining to product information, benefits, claims resolution, eligibility and billing questions in a call center environment. Proactively provides information and education to members, providers & brokers, as appropriate, about a variety of health, financial, and self-service programs. Provides basic technical assistance and troubleshooting guidance for digital and electronic applications.

ESSENTIAL FUNCTIONS:

Provides first- level problem resolution to member, provider & broker inquiries via telephone by gathering and researching information; examine claim submissions verifying claim and system accuracy as well as liability, validate customer understanding of information and resolves issues based on applicable policies and procedures.
Uses knowledge of products and the contractual provisions that govern administration to provide customer service and education, to interpret contractual language to the customer for the purpose of providing benefit utilization and limitations, to determine the need for managed care initiatives, and to administer all types of services to customers within the business segment through telephonic inquiries, written and/or electronic inquiries and claims adjustments, if applicable. Appropriately documents all client interactions according to established departmental procedures.
Delivers accurate information to customers in accordance with performance goals and objectives.
Maintains customer records by updating account information by effectively utilizing the business areas enrollment/inquiry tracking system & processes.
Participates in ongoing education related to new services, industry topics, and skills.

QUALIFICATIONS:

Education Level: High School Diploma or GED.

Experience: Less than one year customer service experience.

Preferred Qualifications:

Less than 1 year experience in a call center customer service role or experience with medical or insurance terminology.

Knowledge, Skills and Abilities (KSAs)

Successful completion of the training provided.
Demonstrated skills as an empathetic and compassionate communicator.
Ability to quickly gain customer trust and confidence.
Demonstrated PC navigation and data entry skills.
Strong interpersonal communication skills.
Good oral and written communication skills.

Salary Range: $32,256 - $59,136

Salary Range Disclaimer

The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).

Equal Employment Opportunity

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Federal Disc/Physical Demand

Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.

PHYSICAL DEMANDS:

The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.

Sponsorship in US

Must be eligible to work in the U.S. without Sponsorship

Quick Apply

Refine Your Search

health equity jobs in baltimore, md

Customer Service Advocate I (Remote)

Research Assistant (Health Policy and Management)

Claims Recovery Specialist II (Remote)

UNIT ASSOCIATE I

Patient Transporter

Office Assistant (Academic Affairs)

Compliance & Ethics Consultant (Remote)

Population Health Care Navigator

Massage Therapist (1099 Contractor)

Board Certified Behavior Analyst (BCBA) - $10k Sign-On Bonus

Senior Software Engineer (SWE-3)

HVACR Mechanic

Registered Nurse (RN) - Rehab -Days

Board Certified Behavior Analyst (BCBA) - $10k Sign-On Bonus

Nurse Midwife

Registered Dietitian

Maintenance and REAC Associate, Floating (MD, PA, DC & Northern, VA)

Special Education Teacher Aide | Youth In Transition School

Project Manager - Insurance Restoration (AAction Home Repairs)

Surgical Tech

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