Top 8 Service advisor Jobs in Barnstable, Ma

Automotive Service Advisor
Group 1 Automotive, Inc. —Plymouth, MA
- $75,000 - $100,000 a year
- Full-time
- Dealership
- Driving
- 1 year
- Employee stock purchase plan
- Disability insurance
Quick Apply
Senior HVAC Technical Service Advisor
Ferguson Enterprises, LLC —Hyannis, MA
- $7,791.67 - $12,475.00 a month
- Urgently hiring
- Residential
- Travel
- Senior level
- Paid parental leave
- Health insurance
Marine Service Advisor
Safe Harbor Marinas —Edgartown, MA
- Overtime
- Mid-level
- High school diploma or GED
- Analysis skills
- Paid parental leave
- Paid holidays
Quick Apply
Automotive Service Advisor - IRA Toyota Hyannis
Group 1 Automotive, Inc. —Hyannis, MA
- $60,000 - $125,000 a year
- Full-time
- Dealership
- Mid-level
- Driving
- Employee stock purchase plan
- Disability insurance
Quick Apply
Automotive Service Advisor - IRA Toyota Orleans
Group 1 Automotive, Inc. —Orleans, MA
- $75,000 - $100,000 a year
- Full-time
- Dealership
- Mid-level
- Driving
- Employee stock purchase plan
- Disability insurance
Quick Apply
Auto Damage Appraiser
WENZELS AUTO BODY INC —Pocasset, MA
- $60,000 - $90,000 a year
- Full-time
- Mid-level
- Organizational skills
- Communication skills
- Paid training
- Paid holidays

More jobs to discover

Find similar jobs that you might be interested in.

Senior HVAC Technical Service Advisor
Ferguson Enterprises, LLC —Hyannis, MA
Willing to answer technical support phone calls most days. Ability to communicate technical information to technical and non-technical customers and associates.
$7,791.67 - $12,475.00 a month

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Automotive Service Advisor
Luke's Auto —Columbus, OH
The Luke's Auto Service Advisor performance is evaluated on attitude, presentation, and humble servant’s heart, high quality written and verbal communication…
$50,000 - $135,000 a year
Quick Apply
Automotive Service Advisor
Lindsay Honda —Columbus, OH
Valid driver's license with a clean driving record. Recommending maintenance and repair services based on vehicle inspections and manufacturer guidelines.
$20 - $25 an hour
Quick Apply
2d

Show more jobs in cities nearby

I want to receive the latest job alert for service advisor in barnstable, ma

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

service advisor jobs near barnstable, ma

Automotive Service Advisor jobs in Hyannis, MA

Automotive Service Advisor jobs in Plymouth, MA

Overnight Technical Support jobs in Massachusetts

Senior Technical Advisor jobs in Richland, WA

Greenspring Village By Erickson Senior Living jobs in Springfield, VA

Bonaventure Senior Living jobs in Salem, OR

Senior Technical Advisor jobs in Albuquerque, NM

Senior Technical Advisor jobs in San Francisco, CA

Senior Technical Advisor jobs in Remote

Automotive Service Advisor jobs in Louisiana

Automotive Service Advisor jobs in Columbus, OH

Automotive Service Advisor jobs in Wesley Chapel, FL

Policy Advisor jobs in New York, NY

Automotive Technician jobs in Wichita, KS

Automotive Service Manager jobs in Tennessee

Automotive Service Advisor jobs in Tucson, AZ

Auto Appraiser jobs in Sarasota, FL

Auto Appraiser jobs in West Virginia

Auto Fit jobs in Houston, TX

Auto Appraiser jobs in Indianapolis, IN

Automotive Service Advisor

Group 1 Automotive, Inc. -
Plymouth, MA

Quick Apply

Job Details

Full-time
$75,000 - $100,000 a year

Benefits

Employee stock purchase plan
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Opportunities for advancement

Qualifications

Customer communication
Driving
Automotive service
Dealership experience

Full Job Description

We are looking to add qualified AUTOMOTIVE SERVICE ADVISORS to our team. Group 1 is a Fortune 500 company that offers a team environment, great benefits and ongoing training and support for its associates. If you are in alignment with our values of integrity, transparency, professionalism and teamwork- now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.

In addition to competitive pay, we offer our associates the following benefits:

Health, Dental, Vision, Life, and Disability insurance
401(k) plan with company match
Paid Time-Off
Employee Stock Purchase Plan
Employee Vehicle Purchase Program
Professional work environment, with job training and advancement opportunities

Promptly meet and greet service customers in a friendly and courteous manner.
Listen to customer’s reasons for bringing in their vehicle to the service department.
Offer logical diagnostic services or repairs to satisfy customers concerns.
Provide accurate estimates for all the services or repairs recommended.
Handle minor customer complaints and/or misunderstandings with courtesy, tact and in a manner that does not further aggravate problems.
Personally turn over to the service manager or other designated management representative, customers with complaints that cannot be satisfied at the ASM level.
Answer incoming telephone calls promptly, courteously and make every effort to satisfy the caller’s inquiry.
Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail and gets proper authorization before any additional repairs are performed.
Sell the proper repairs and/or services responsible to customers perceived needs.
Present a service menu of recommended maintenance services to every service customer.
Make a genuine effort to sell the maintenance services due on every service customer vehicle according to the services to Road to a Sale.
Obtain accurate parts and labor prices for all customer pay and internal operations using the appropriate parts price sources and labor pricing guide.
Give every customer an accurate estimate at the same time the repair order is initially written.
Obtain properly documented telephone approval for all add-on sales when customers are not at the dealership.
Meet or exceed sales objectives set by management.
Properly, thoroughly and legibly write repair orders for the categories of work designated by management.
Separate and distribute repair order copies according to department policy.
Maintain a service scheduling form (route sheet) on a thorough, accurate and continuous basis.
Properly document repair order changes.
Carefully inspect every finished repair order for proper completion, pricing, accuracy and legibility.
Document flat rate time or other required timekeeping according to the service department and/or manufacturers procedures.
Maintain a record of carryover vehicles.
Maintain a record of special order parts status.
Perform other specific administrative functions as directed by service management.
Monitor all special order parts and make sure all boards are up to date.
Check all warranty follow up and make sure all team log books are up to date.
Provide additional vehicle problem/complaint information to the technical staff as needed.
Maintain communication with the technical staff regarding job status changes.
Remain continuously posted on the shops workload to determine the kind of work the shop can quickly accommodate.
Inform the sales manager of potential new vehicle sales customers.
Confirm service appointments by telephone the day before the customer is scheduled to arrive.
Contact service customers when their vehicles work is finished.
Report any situation or condition to management that jeopardizes the safety, welfare or integrity of the dealership, its employees or customers.

At least 1 year dealership experience
Must be able to write clear and precise repair instructions
Provide estimates for labor and parts
Establish/determine customers method of payment
Obtain customers signature on PO
Continuous communication on jobs throughout the day
Coordinate with manufacturer and/or extended warranty companies for approval in advance of repairs
Be knowledgeable of products and services
Meet or exceed sales quotas set by management
Test drive vehicles when necessary

Compensation: $75,000.00 to $100,000.00

Quick Apply

Refine Your Search

service advisor jobs in barnstable, ma

Automotive Service Advisor

Senior HVAC Technical Service Advisor

Marine Service Advisor

Automotive Service Advisor - IRA Toyota Hyannis

Automotive Service Advisor - IRA Toyota Orleans

Auto Damage Appraiser

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for service advisor in barnstable, ma

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected