Top 432 Better help Jobs in Battle Creek, Mi

Post-Installation Quality & Customer Satisfaction Coordinator
MKD Kitchen and Bath —Marshall, MI
- $29 - $32 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Continuous improvement
- Health insurance
- Dental insurance
Quick Apply
Bakery Team Member (Baker or Caker; 3AM SHIFT)
PBKAL - A Paris Baguette Franchisee —Portage, MI
- $15 - $18 an hour
- Part-time
- ServSafe
- Bakery
- Cleaning
- Store discount
- Paid holidays
Quick Apply
3d
Housekeeping & Laundry Assistant
The Oaks at Battle Creek —Battle Creek, MI
- From $14.41 an hour
- Full-time
- High school diploma or GED
- Long term care
- Entry level
- Paid parental leave
- Health savings account
Front End Specialist Part Time
Ollies Bargain Outlet, Inc. —Battle Creek, MI
- Part-time
- Merchandising
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
Store Associate
CVS Health —Battle Creek, MI
- $15 - $19 an hour
- Part-time
- No high school diploma
- High school diploma or GED
- 16+ years old
- Dental insurance
- Vision insurance
(USA) Personal Shopper - Sam's
Sam's Club —Battle Creek, MI
- $17 - $25 an hour
- High school
- Continuous improvement
- Mentoring
- Paid jury duty
- Disability insurance
Produce Associate
Sam's Club —Battle Creek, MI
- $17 - $25 an hour
- 18 years or older
- High school
- Sales
- Paid jury duty
- Disability insurance
(USA) Carwash/Gas Attendant
Sam's Club —Battle Creek, MI
- $16 - $24 an hour
- 18 years or older
- High school
- Merchandising
- Paid jury duty
- Disability insurance
Freezer, Cooler and Deli Stocker Associate
Sam's Club —Battle Creek, MI
- $17 - $25 an hour
- 18 years or older
- High school
- Sales
- Paid jury duty
- Disability insurance
Member Assist Cart Attendant
Sam's Club —Battle Creek, MI
- $16 - $24 an hour
- High school
- Outdoor work
- Entry level
- Paid jury duty
- Disability insurance
Cashier Part Time
Lowe's —Battle Creek, MI
- Part-time
- Bilingual
- Computer literacy
- Basic math
- Employee stock purchase plan
- Health insurance
7d
Merchandising Specialist
PRE-US —Battle Creek, MI
- $14 an hour
- Part-time
- 18 years or older
- Merchandising
- Entry level
Quick Apply
3d
Maintenance Custodian Associate
Sam's Club —Battle Creek, MI
- $16 - $24 an hour
- 18 years or older
- High school
- Entry level
- Paid jury duty
- Disability insurance
Cricket Farm Hand
Top Hat Cricket Farm —Portage, MI
- From $16 an hour
- Part-time
- No experience needed
- Ability to lift 50 pounds
- In-person
- 401(k)
- Paid time off
Quick Apply
16h
Hand Assembler
Caster Concepts/The Machine Center —Albion, MI
- $17 - $18 an hour
- Full-time
- Power tools
- In-person
- Hand tools
- Health insurance
- 401(k)
Quick Apply
14d
(USA) Personal Shopper - Sam's (Part-Time)
Sam's Club —Portage, MI
- $17 - $25 an hour
- Part-time
- High school
- Continuous improvement
- Mentoring
- Paid jury duty
- Disability insurance
Meat Cutter and Wrapper
Sam's Club —Battle Creek, MI
- $17 - $25 an hour
- 18 years or older
- High school
- Sales
- Paid jury duty
- Disability insurance
Prepared Meals and Rotisserie Chicken Associate
Sam's Club —Battle Creek, MI
- $17 - $25 an hour
- 18 years or older
- High school
- Sales
- Paid jury duty
- Disability insurance
Production FT - Marshall
VOLUNTEERS OF AMERICA MICHIGAN INC. —Marshall, MI
- From $13.73 an hour
- Full-time
- Merchandising
- Ability to lift 25 pounds
- Entry level
Sales Associate Blufox Mobile - Battle Creek
Blufox Mobile —Battle Creek, MI
- $18 - $35 an hour
- Weekends as needed
- High school diploma or GED
- Reliable transportation
- Ability to stand for extended periods
- Paid training
- Health insurance
Quick Apply

I want to receive the latest job alert for better help in battle creek, mi

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Post-Installation Quality & Customer Satisfaction Coordinator

MKD Kitchen and Bath -
Marshall, MI

Quick Apply

Job Details

Full-time
$29 - $32 an hour

Benefits

Health insurance
Dental insurance
401(k)
Vision insurance
401(k) matching

Qualifications

Professional networking
Client relationship management
Managing customer accounts
Microsoft Outlook
Process improvement standards implementation
Customer issue escalation
Customer support
CRM system proficiency
Technical troubleshooting support
Phone call management

Full Job Description

Job Summary
We are seeking a dynamic and detail-oriented Post-Installation Quality & Customer Satisfaction Coordinator to ensure our clients receive exceptional service after installation. In this role, you will be the key point of contact for clients, overseeing post-installation follow-up, addressing concerns, and ensuring customer satisfaction reaches new heights. Your energetic approach and excellent communication skills will drive continuous improvement in service quality, foster strong client relationships, and contribute to our reputation for outstanding customer support. This paid position offers an exciting opportunity to make a meaningful impact in a fast-paced, client-focused environment.

Responsibilities

Conduct timely follow-up calls with clients after installation to assess satisfaction and gather feedback.
Address and resolve any post-installation issues or concerns promptly, ensuring a positive customer experience.
Collaborate with installation teams and other departments to relay client feedback and facilitate necessary improvements.
Maintain detailed records of customer interactions, complaints, resolutions, and follow-up actions using data entry tools.
Analyze customer satisfaction data to identify trends and recommend process enhancements for better service delivery.
Assist clients with onboarding processes, providing clear instructions and support via phone or digital communication channels.
Manage outbound calling campaigns to check on ongoing client needs and promote additional services when appropriate.

Skills

Multilingual abilities are highly valued to effectively communicate with diverse client bases.
Strong sales acumen to identify opportunities for additional support or services during client interactions.
Bilingual proficiency in English and other languages enhances communication with a broader audience.
Excellent customer support skills with a focus on active listening, empathy, and problem-solving.
Proficient in Microsoft Office Suite (Word, Excel, Outlook) for documentation and reporting purposes.
Solid computer skills including data entry, record keeping, and navigating CRM systems.
Outbound calling experience within call centers or customer service environments is preferred.
Exceptional phone etiquette combined with clear communication skills to engage clients professionally.
Ability to analyze customer feedback data to identify issues and develop actionable solutions.
Experience handling cash transactions or processing payments is a plus but not required.
Fast and accurate typing skills for efficient documentation of client interactions. Join us as a Post-Installation Quality & Customer Satisfaction Coordinator to champion our commitment to excellence! Your energy, communication prowess, and dedication will help us deliver memorable experiences that keep clients happy long after installation is complete.

Job Type: Full-time

Pay: $29.00 - $32.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Vision insurance

Application Question(s):

Do you have experience supporting field teams (installers, technicians, contractors) with communication, scheduling, returns, or quality checks?
Tell me about a time you followed up with a customer after a job was completed. How did you confirm satisfaction and handle any concerns?”
Have you ever processed service issues, remakes, or returns and determined who was responsible?
Have you previously worked in a role where you reviewed job files, service orders, or installation paperwork for accuracy?

Work Location: In person

Quick Apply

Refine Your Search

better help jobs in battle creek, mi

Post-Installation Quality & Customer Satisfaction Coordinator

Bakery Team Member (Baker or Caker; 3AM SHIFT)

Housekeeping & Laundry Assistant

Front End Specialist Part Time

Store Associate

(USA) Personal Shopper - Sam's

Produce Associate

(USA) Carwash/Gas Attendant

Freezer, Cooler and Deli Stocker Associate

Member Assist Cart Attendant

Cashier Part Time

Merchandising Specialist

Maintenance Custodian Associate

Cricket Farm Hand

Hand Assembler

(USA) Personal Shopper - Sam's (Part-Time)

Meat Cutter and Wrapper

Prepared Meals and Rotisserie Chicken Associate

Production FT - Marshall

Sales Associate Blufox Mobile - Battle Creek

I want to receive the latest job alert for better help in battle creek, mi

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected