Top 87 Helpdesk technician Jobs in Bedford, Ma

Desktop Technician
Wilmington Public Schools —Wilmington, MA
- $52,000 - $55,500 a year
- Full-time
- Google Workspace
- Mid-level
- Public school
Desktop Support Engineer (Dispatch /Part-Time) Billerica, -Massachusetts
Axiom Technologies —Billerica, MA
- Part-time
- Hybrid work
- Mid-level
- Windows
- 3 years
Desktop Support Technician
Ovation Workplace Services Inc —Waltham, MA
- $45,000 - $58,000 a year
- Weekends as needed
- Computer Science
- Office
- Ability to lift 50 pounds
Quick Apply
Help Desk Technician
TeamLogic IT of Northeast Massachusetts —Woburn, MA
- Full-time
- Hybrid work
- Office
- Windows
- 3 years
- Work from home
Quick Apply
Help Desk Technician
Centuria —Hanscom AFB, MA
- Full-time
- Background check
- Microsoft Outlook
- Mid-level
Quick Apply
IT On-Site Support Technician
WSP —Boston, MA
- $57,800 - $90,000 a year
- Computer Science
- Writing skills
- Mid-level
- Paid parental leave
- Disability insurance
DESKTOP SUPPORT TECHNICIAN
Ci Design, Inc. —Boston, MA
- $55,000 a year
- Weekends as needed
- Office
- Residential
- Communication skills
- Commuter assistance
- Paid holidays
Quick Apply
IT Help Desk Technician
North Star Fertility Partners LLC —Boston, MA
- $52,000 - $55,000 a year
- Full-time
- Hybrid work
- Research
- High school diploma or GED
- 1 year
- Paid holidays
- Health insurance
Quick Apply
3d
Senior Help Desk Technician II
Contact Government Services, LLC —Boston, MA
- $108,000 - $156,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Databases
- Health insurance
- Dental insurance
Quick Apply
Desktop Support Technician
APDerm —Acton, MA
- $53,225.12 - $72,226.49 a year
- Full-time
- Mid-level
- Office
- Ability to climb stairs
Quick Apply
IT Help Desk Technician II
MIT Federal Credit Union —Lexington, MA
- Overtime
- Hybrid work
- Computer science
- Computer Science
- Windows
Quick Apply
4d
Senior Help Desk Technician
Contact Government Services, LLC —Boston, MA
- $40,000 - $80,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Databases
- Health insurance
- Dental insurance
Quick Apply
Desktop IT Support Technician
MAK Technologies —Cambridge, MA
- Full-time
- Microsoft Outlook
- Mid-level
- High school diploma or GED
Quick Apply
Helpdesk Support Technician
Custom Computer Specialists —Boston, MA
- $42,000 - $52,000 a year
- Full-time
- Google Workspace
- Mid-level
- Office
Quick Apply
IT Support Technician
White Mountain IT Services —Nashua, NH
- Full-time
- Background check
- Windows
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
IT Technician
Pelham School District —Pelham, NH
- Full-time
- Mid-level
- High school diploma or GED
- Assembly
- AD&D insurance
- Paid holidays
It Technician
Transdev —Dorchester, MA
- $60,000 - $65,000 a year
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Disability insurance
- Health insurance
Maintenance Technician I
Waterton —Quincy, MA
- $20.50 - $24.50 an hour
- Sanitation
- Residential
- Apartments
- Paid parental leave
- Paid holidays
Quick Apply
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Haverhill, MA
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Woburn, MA
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply

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helpdesk technician jobs near bedford, ma

Desktop Technician

Wilmington Public Schools -
Wilmington, MA

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Job Details

Full-time
$52,000 - $55,500 a year

Qualifications

Equipment service recordkeeping
Telecommunications network troubleshooting
Desktop computer repair
Field service equipment repair
Google Workspace
Customer communication
Mobile device support
Communication system installation
Wireless networking
Software deployment
Laptop (troubleshooting support)
Peripheral setup
Hardware maintenance
VoIP administration
Mid-level
Software installation
User training (technical support)
Maintenance activity documentation
Troubleshooting audio issues
Network cabling
Productivity software support
Computer hardware
Task prioritization
Desktop (troubleshooting support)
Industry trends
Computer management
Hardware configuration
Customer support ticket management
Desktop applications
Vendor communication

Full Job Description

The Office of Information Technology (OIT) team manages the network and computers within the Wilmington Public Schools. In addition to this open position, the department is comprised of a Director of Technology, a Network Administrator, a Systems Administrator, two Desktop Technicians, and an IT Data Assistant.In consultation with the Director of Technology, the Desktop Technician provides technical support services in wired and wireless environments with computers and laptops running Windows operating systems and Chromebooks. This position assists in the support of our students, staff and administration in their use of all information technology resources. The incumbent works independently as well as collaboratively to maintain and troubleshoot hardware, software and audio-visual equipment.

DUTIES AND RESPONSIBILITIES: This position assists school staff with technical support of laptop and desktop computers, applications, and related technology. Support includes configuration, installation, and testing of computer systems and peripherals within established standards and guidelines. The position requires interaction with applications/software, Voice over IP telephones and computers to diagnose and resolve issues. The position serves as technology consultant and trainer to end users.

The incumbent may also assist in the maintenance and testing of network servers and associated equipment. The positions responsibilities require independent analyses, communication and problem solving. Work is performed with little supervision and requires initiative, discretion, and judgment.The Desktop Technician will: Support technology use in an educational setting. Respond to end user needs in a professional and respectful manner, both verbally and in writing.

Support end users of software such as but not limited to: MS Office, Google Apps for Education, and other applications. Install software applications, PCs, printers, telephones, and other peripherals. Install and support wireless technologies. Perform hardware and software upgrades as necessary.

Image hard drives for rapid deployment locally and/or over the network. Analyze, troubleshoot and resolve software and hardware problems. Work and prioritize tasks via a Help Desk ticket system. Communicate with Building Principals and/or end users about the progress of repairs.

Document and record all repairs and end user requests in said ticket system. Provide support for building staff in general troubleshooting, technology maintenance, updating inventories, creating Help Desk tickets, etc. Work with vendor support contacts to resolve technical problems with desktop, laptop and tablet equipment and software. Assist in troubleshooting and rectifying network issues and maintain connectivity among computers and servers.

Troubleshoot and maintain VoIP telephone equipment and cabling. Assist in maintaining a district-wide software and hardware inventory. Compile documents on the use of hardware and software. Train end users in the use of applications and peripheral equipment.

Travel to any of the locations within Wilmington Public Schools for repair and/or transport of equipment to those locations. Perform department project-based work as needed. Assist to ensure a successful computer-based MCAS test throughout school district. Remain current on industry trends in information technology.

Complete other duties assigned by the Director of Technology.

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Refine Your Search

helpdesk technician jobs in bedford, ma

Desktop Technician

Desktop Support Engineer (Dispatch /Part-Time) Billerica, -Massachusetts

Desktop Support Technician

Help Desk Technician

Help Desk Technician

IT On-Site Support Technician

DESKTOP SUPPORT TECHNICIAN

IT Help Desk Technician

Senior Help Desk Technician II

Desktop Support Technician

IT Help Desk Technician II

Senior Help Desk Technician

Desktop IT Support Technician

Helpdesk Support Technician

IT Support Technician

IT Technician

It Technician

Maintenance Technician I

Now Hiring IT and Telecom Field Technicians

Now Hiring IT and Telecom Field Technicians

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