Top 358 Hospitality service support Jobs in Birmingham, Al

Assistant General Manager
Aloft Soho Square Birmingham —Birmingham, AL
- From $60,000 a year
- Weekends as needed
- Background check
- Mid-level
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Supervisor
ERC Hospitality - Freddy's Frozen Custard and Steakburgers —Helena, AL
- Full-time
- Background check
- 18 years or older
- Cooking
- Paid training
- Dental insurance
Quick Apply
General Manager
Little Caesars Pizza —Midfield, AL
- $40,000 - $50,000 a year
- Full-time
- 18 years or older
- Employment & labor law
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
14d
Guest Services Associate - Part-Time
Barber Vintage Motorsports Museum —Birmingham, AL
- $17.00 - $18.75 an hour
- Part-time
- Merchandising
- High school diploma or GED
- Conflict management
1099 Process Server
Proof —Birmingham, AL
- Choose your own hours
- Background check
- Driver's License
- Entry level
Quick Apply
Guest Service Agent
Doubletree Birmingham —Birmingham, AL
- Hotel
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
On Call Concierge, Hope Lodge OVERNIGHT
American Cancer Society —Birmingham, AL
- $19.50 an hour
- Part-time
- Maintenance
- Hotel
- High school diploma or GED
- Dental insurance
- Paid time off
Server
First Watch Restaurants, Inc. —Hoover, AL
- Part-time
- Serving
- Casual dining restaurant
- 21 years or older
- Health insurance
- Dental insurance
7d
Room Attendant
The Kelly Birmingham, Tapestry Collection by Hilton —Birmingham, AL
- Full-time
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
- Disability insurance
- Health insurance
Quick Apply
Part-Time Guest Service Agent- Embassy Suites Birmingham
Hilton —Birmingham, AL
- $15 an hour
- Part-time
- Hotel
- High school diploma or GED
- Communication skills
- Paid parental leave
- Employee stock purchase plan
Membership Concierge
Life Time —Vestavia, AL
- Full-time
- High school diploma or GED
- Bachelor's degree
- 1 year
Room Attendant
Doubletree Birmingham —Birmingham, AL
- Hotel
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Event Assistant - Entry-Level
FEAR365 —Birmingham, AL
- $18 - $25 an hour
- Weekends as needed
- Background check
- US work authorization
- In-person
- Paid training
- Paid time off
Quick Apply
12h
Room Attendant
Redmont Hotel, Curio Collection —Birmingham, AL
- Full-time
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
- Disability insurance
- Health insurance
Quick Apply
Server, Premium - Coca-Cola Amphitheater
Legends Global —Birmingham, AL
- Extended hours
- 18 years or older
- English
- High school diploma or GED
Assistant General Manager Hilton Garden Inn
Hilton Garden Inn Birmingham Liberty Park —Hoover, AL
- $48,000 - $55,000 a year
- Weekends as needed
- Background check
- Mid-level
- 3 years
- Health savings account
- Health insurance
Quick Apply
14d
Night Auditor
The Kelly Birmingham, Tapestry Collection by Hilton —Birmingham, AL
- Part-time
- Bar
- CPR Certification
- Microsoft Outlook
- Disability insurance
- Dental insurance
Quick Apply
Houseperson
The Kelly Birmingham, Tapestry Collection by Hilton —Birmingham, AL
- Full-time
- CPR Certification
- Hotel
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Rooms Inspector
Marriott International, Inc —Birmingham, AL
- Full-time
- Experience working with individuals with disabilities
- High school diploma or GED
- 1 year
5d
Production Operations Specialist
Greenawalt Hospitality —Birmingham, AL
- $45,000 - $55,000 a year
- Weekends as needed
- Management
- Up to 50% travel
- Mid-level
- Paid holidays
- Health insurance

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Assistant General Manager

Aloft Soho Square Birmingham
Birmingham, AL

Quick Apply

Job Details

Full-time
From $60,000 a year

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Employee discount

Qualifications

Hotel housekeeping management
Team leadership
Managing hospitality teams
Supervising experience
Leading team collaboration initiatives
Productivity software
Community relationship building
Business operations
Hotel restaurant experience
Hotel maintenance management

Full Job Description

Assistant General Manager Aloft Hotels by Marriott

Position Summary

At Aloft Hotels, we do things differently. We believe travel should be vibrant, social, and technology-driven. We're looking for an energetic, hands-on Assistant General Manager (AGM) who thrives in a fast-paced environment and is passionate about delivering exceptional guest experiences while developing high-performing teams.

The Assistant General Manager serves as the General Manager's right hand, overseeing daily hotel operations, driving financial performance, ensuring brand compliance, and creating a culture where associates and guests feel valued. This role requires a leader who leads by example, embraces Marriott's service culture, and is committed to operational excellence.

Primary Responsibilities

Operations Leadership

Assist the General Manager with the overall operation of the hotel.
Lead daily operations across Front Office, Housekeeping, Food & Beverage, Engineering, and other operating departments.
Ensure exceptional guest satisfaction by proactively resolving service concerns.
Maintain Marriott Brand Standards and ensure successful QA inspections.
Conduct daily stand-up meetings and operational briefings.
Serve as Manager-on-Duty as scheduled.

Guest Experience

Foster a guest-first culture throughout the hotel.
Respond to guest feedback and online reviews professionally and promptly.
Empower associates to recover service opportunities quickly and effectively.
Promote the unique Aloft lifestyle experience through energetic and engaging service.

Financial Performance

Assist in achieving revenue, profit, and GOP targets.
Monitor labor costs, payroll, scheduling, and productivity.
Control expenses while maintaining service standards.
Review daily financial reports, STR reports, forecasts, and departmental performance.
Support budgeting and forecasting initiatives.

Team Leadership

Recruit, train, coach, and develop associates.
Conduct performance evaluations and ongoing coaching.
Promote Marriott's culture of respect, diversity, and inclusion.
Ensure compliance with company policies and employment practices.
Foster employee engagement and recognition programs.

Sales & Revenue Support

Partner with Sales and Revenue Management to maximize occupancy and ADR.
Support local sales initiatives and community engagement.
Assist with group arrivals and special events.

Safety & Compliance

Ensure compliance with Marriott policies, local regulations, OSHA standards, and health requirements.
Maintain a safe and secure environment for guests and associates.
Support emergency response procedures and risk management initiatives.

Qualifications

Required

Minimum 4 years of hotel management experience.
At least 2 years in a leadership role supervising multiple departments.
Strong knowledge of hotel operations including Front Office, Housekeeping, and Food & Beverage.
Excellent leadership, communication, and organizational skills.
Proven ability to manage multiple priorities in a fast-paced environment.
Proficiency with Microsoft Office.
Ability to work flexible schedules including evenings, weekends, and holidays.

Preferred

Marriott brand experience.
Experience with FOSSE, MGS, GXP, LightSpeed PMS, SPOG or similar hotel management systems.
Bachelor's degree in Hospitality Management, Business Administration, or related field.
Food & Beverage operational experience.
Revenue management and budgeting experience.

What We're Looking For

The ideal candidate is:

A visible, hands-on leader
Passionate about hospitality
Calm under pressure
Financially minded
Guest-focused
Results-driven
Team-oriented
Adaptable and energetic
Committed to developing future leaders

Benefits

Eligible associates may receive:

Competitive salary
Performance bonus opportunities
Marriott hotel discounts worldwide
Medical, dental, and vision insurance
Paid time off
Professional development and Marriott training opportunities
Career advancement within companies portfolio

Why Aloft?

At Aloft Hotels, we celebrate individuality, creativity, and genuine hospitality. Our hotels combine modern design, vibrant social spaces, and exceptional service to create memorable guest experiences. If you're ready to grow your leadership career with one of the world's most recognized hospitality brands, we'd love to meet you.

Aloft Hotels by Marriott is an Equal Opportunity Employer committed to creating an inclusive workplace for all associates.

Pay: From $60,000.00 per year

Benefits:

Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

hospitality service support jobs in birmingham, al

Assistant General Manager

Supervisor

General Manager

Guest Services Associate - Part-Time

1099 Process Server

Guest Service Agent

On Call Concierge, Hope Lodge OVERNIGHT

Server

Room Attendant

Part-Time Guest Service Agent- Embassy Suites Birmingham

Membership Concierge

Room Attendant

Event Assistant - Entry-Level

Room Attendant

Server, Premium - Coca-Cola Amphitheater

Assistant General Manager Hilton Garden Inn

Night Auditor

Houseperson

Rooms Inspector

Production Operations Specialist

I want to receive the latest job alert for hospitality service support in birmingham, al

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