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Restaurant Server at Ironwood (Part-time) - The Valley Hotel, Curio by Hilton

Valley Hotel Homewood Birmingham, Curio Collection by Hilton -
Birmingham, AL

Quick Apply

Job Details

Part-time

Benefits

Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

Kitchen health and safety standards
Food service closing procedures
Venue beverage service
Food service customer order management
Guest relations
Food service health code compliance
Food service opening procedures
Food service workstation cleanliness
Phone communication
Greeting customers
Client inquiry handling
English
High school diploma or GED
Food and beverage recommendations
Store opening/closing procedures
Phone customer support
Beverage recommendations
Payment processing in food service
Stocking
Cleaning messes in dining areas
Entry level
Under 1 year

Full Job Description

COMPANY OVERVIEW

At Valor, we are passionate Hotelitarians—driven, detail-obsessed professionals who go beyond service to deliver true hospitality. With a global perspective and a commitment to thoughtful hospitality and sustainable dining, we bring enthusiasm, creativity, and local flair to every property we support. We seek individuals who value relationships, embrace high standards, and create meaningful experiences for guests, teams, and owners alike. If you’re someone who notices the little things and strives to make a lasting impact, you’ll thrive here.

Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.

Position: Restaurant Server

Reports To: Food & Beverage Manager, Restaurant Manager

COMPANY OVERVIEW:

Valor Hospitality is a leading hotel management company that is a trend setter in the hospitality market. The company is recognized by owners, investors, developers, and guests as an innovative partner to drive revenue and increase profits.

We believe that the highest form of compliment is respect for each associate, both as an individual and as a valued part of our organization. We will do our best to encourage communication, and we will listen with an open mind to new ideas. Furthermore, we are dedicated to implementing those ideas, which will result in a higher level of productivity and professionalism. In addition, we are committed to you, and your career advancement and we will provide you the opportunity to be successful.

POSITION PROFILE:

Ensure that guests have an enjoyable dining experience by providing prompt and courteous food and beverage services to restaurant customers.

ESSENTIAL JOB FUNCTION:

Greet and take food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests. Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times.
Complete all restocking and cleaning duties by performing opening and closing side-work as instructed.
Memorize menu items, recipes and daily specials in order to answer questions and make recommendation to customers.
Maintain cleanliness standards in restaurant, wait- station, and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements.
Control allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed.
Receive proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company.
Attend all pre-meal and departmental meetings in person to enhance communications and gain knowledge of products, service and facility.
Respond to customer inquiries and comments in person and on phone by providing timely and knowledgeable information to provide quality customer service.
Present a clean and professional appearance at all times.
Maintain a friendly, cheerful and courteous demeanor always. Able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
Perform other duties as assigned, requested or deemed necessary by management.

DESIRED SKILLS AND QUALIFICATIONS:

Education: High school education or equivalent experience.

Experience: Three - six months in a food/beverage services environment or establishment.

Skills and Abilities: Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages. Able to read, speak and understand English. Able to lift, push, carry 20 - 40 lbs. Stand continuously for long periods of time. Communicate information and hotel services to management, staff and guests. #INDvalley

BENEFITS PACKAGE

Competitive Salary
Daily Pay!
Team Member Hotel Discount Program
Uniforms Provided for most positions
Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options
Paid PTO
401k with employer match
Food and Beverage Discounts
Tuition Reimbursement

If you think you bring the ideal blend of skills, attitude and teamwork, sprinkled with a love for Birmingham, this could be the perfect home for you! Are you passionate and creative with a desire to grow? Let’s talk!

Quick Apply

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COMPANY OVERVIEW

Position: Restaurant Server

Reports To: Food & Beverage Manager, Restaurant Manager

COMPANY OVERVIEW:

POSITION PROFILE:

ESSENTIAL JOB FUNCTION:

DESIRED SKILLS AND QUALIFICATIONS:

BENEFITS PACKAGE

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