JOB DESCRIPTION
POSITION TITLE
Hotel Facilities Technician
DEPARTMENT
Facilities
REPORTS TO
Facilities Supervisor
LICENSING LEVEL
SALARY GRADE
NE06
FLSA STATUS
Non-Exempt
POSITION SUMMARY
Contributes to the efficient daily operation of Hotel Facilities activities by coordinating and completing skilled and unskilled facilities maintenance activities on hotel equipment, in accordance with the established policies and procedures of the Shoshone-Bannock Casino Hotel. Maintains professionalism in all interactions with internal and external customers.
This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.
ESSENTIAL DUTIES & RESPONSIBILITIES
-
Maintains hotel facilities by performing routine painting, plumbing, electrical wiring, and other related maintenance activities.
-
Installs fixtures, appliances, tiles, windows, doors, and cabinetry.
-
Performs basic carpentry, structural framing, dry wall, and wallpapering as needed.
-
Completes room, carpet, door lock, and HVAC repairs.
-
Provides consistent pool and hot tub maintenance, including balancing chemical levels, programming chemical feeders, and operating sand filters.
-
Follows and maintains a preventive maintenance schedule for facilities and equipment.
-
Receives work assignments via work orders; executes assignments and returns completed work orders.
-
Maintains tools and equipment in safe and operable condition.
-
Notifies management of major repairs or additions to lighting, heating, or ventilation.
-
Assists with moving and unloading supplies, furniture, and equipment.
-
Sets up and tears down meeting facilities as needed.
-
Operates and maintains sprinkler systems; performs preventive maintenance on kitchen equipment; and operates snow plow in designated areas.
-
Operates box crusher and bales compacted cardboard.
-
Maintains inventory of materials, supplies, and equipment.
-
Attends and participates in regularly scheduled meetings.
-
Contributes to a team effort and accomplishes related results as required.
-
Performs other duties as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of:
-
Goals, objectives, functions, policies, and procedures of Shoshone-Bannock Casino Hotel.
-
Preventive maintenance principles and practices.
-
Occupational hazards and applicable safety practices.
-
Drywall, floor/wall tile, carpentry, painting, repair, and installation.
-
Basic HVAC, plumbing, and electrical work.
Skill in:
-
The safe operation of power tools, shop equipment, chemicals, and cleaners.
-
The safe operation of scissor lifts, forklifts, and boom man lifts.
-
Operating various word-processing, spreadsheets, and database software programs in a Windows environment.
-
Analyzing problems, projecting consequences, identifying solutions, and implementing recommendations.
-
Handling multiple tasks simultaneously.
-
Addressing customer problems.
-
Providing exceptional customer service.
Ability to:
-
Communicate efficiently and effectively both verbally and in writing.
-
Maintain confidentiality.
-
Interact and maintain good working relationships with individuals of varying social and cultural backgrounds.
-
Analyze situations and adopt appropriate courses of action.
-
Establish and maintain professional relationships with the public and co-workers.
-
Make solid decisions and exercise independent judgment.
-
Demonstrate professionalism at all times.
-
Demonstrate sensitivity to the needs of guests.
-
Remain calm in emergency or crisis situations.
-
Handle multiple tasks and meet deadlines.
-
Work independently with minimal supervision.
-
Adapt to varying situations.
-
Work in a fast-paced environment and meet deadlines.
- Uphold strong ethics and integrity.
MINIMUM QUALIFICATIONS
-
High School Diploma or GED.
-
Two (2) years of facilities maintenance experience.
-
A combination of relevant education and related work experience may be considered.
-
Valid driver’s license is required when driving vehicles for work-related purposes.
-
Must be able to successfully pass a background screening / investigation according to the established requirements below.
-
Tribal and Native American preference shall apply to all positions.
CERTIFICATIONS, LICENSES, AND/OR REGISTRATIONS
-
Must obtain and maintain OSHA 10, Certified Pool Operator, and forklift certifications.
-
Must be able to submit supporting documentation of education and training to support qualifications.
-
Must obtain and maintain a driver's license and qualify for insurance coverage on company vehicles.
BACKGROUND INVESTIGATION REQUIREMENTS
-
Pre-employment drug screen
-
Personal reference check and employment verification
-
Federal, State, and/or tribal criminal history backgrounds will be conducted
PHYSICAL DEMANDS
While performing the duties of this job, the employee regularly is required to stand; walk; use hands to manipulate, touch, or grasp; reach with hands or arms; lift up to 75 pounds; and talk or hear. The employee occasionally is required to stoop, kneel, crouch, or crawl; climb or balance; and use a computer and cellphone/telephone. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Employee is regularly exposed to hazardous materials; and dust, fumes, airborne particles, allergens, and/or second-hand smoke. Work regularly takes place near hazardous / moving equipment and / or machinery and requires the use of protective clothing, equipment, devices, and / or materials.
WORK ENVIRONMENT
Work is generally performed in a casino/hotel setting with a moderate and occasionally high noise level. Evening and/or weekend work may be required. Tight time constraints and multiple demands are common. Travel may be required for training, meetings, conferences, presentations, and other events.
Updated 06/25/26
