Top 62 Service desk support Jobs in Blaine Mn

Epic Help Desk
Wipro Limited —Minneapolis, MN
- $45,000 - $121,000 a year
- Pass drug screening
- Mid-level
- 3 years
- Disability insurance
- Health insurance
9d
Support / Systems Engineer
Uptime Legal Systems —Eden Prairie, MN
- Up to $55,000 a year
- Full-time
- Hybrid work
- Background check
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
Director of Technical Services
AVSi —Minneapolis, MN
- $85,000 - $115,000 a year
- Full-time
- Hospitality
- Computer science
- Computer Science
- Health savings account
- Health insurance
Quick Apply
Service Desk Associate - Application Support - Hybrid
Genesis10 —Minnetonka, MN
- $23 - $30 an hour
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Research
- Commuter assistance
- Health savings account
Quick Apply
2d
Patient Support Services (Front Desk) Float
Oakdale OBGYN —Maple Grove, MN
- $23.24 - $32.76 an hour
- Full-time
- Float pool
- HIPAA
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
IT Tech I
Mounds View Public Schools —Shoreview, MN
- $27.01 - $36.46 an hour
- Full-time
- Analysis skills
- Entry level
- Dental insurance
3d
Service Desk Analyst 1
Netrio —Golden Valley, MN
- $50,000 - $60,000 a year
- Entry level
Quick Apply
Service Desk Administrator I (IT)
HR Green —Saint Paul, MN
- $49,500 - $81,000 a year
- On call
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
IT Help Desk Support Technician
AvarTec —Coon Rapids, MN
- Full-time
- Clean driving record
- English
- Mid-level
- Opportunities for advancement
- Flexible schedule
Support Analyst
TempWorks Software —Bloomington, MN
- $40,000 - $55,000 a year
- On call
- Research
- Office
- SQL
- Health savings account
- AD&D insurance
IT Service Desk Support Specialist
RAYUS Radiology —Saint Louis Park, MN
- $20.70 - $28.44 an hour
- Part-time
- Remote
- Computer Science
- HIPAA
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
2d
Desktop Support Technician
SN Technologies pvt ltd —Minneapolis, MN
- $25.88 - $31.16 an hour
- Full-time
- Mid-level
- Communication skills
- Employee assistance program
Quick Apply
End User Support Technician
Marmon Foodservice Technologies, Inc. —Brooklyn Park, MN
- $55,000 - $65,000 a year
- Weekends as needed
- Azure
- Research
- Office
- Paid holidays
- Dental insurance
Quick Apply
User Support Specialist
South St. Paul Public Schools —Saint Paul, MN
- $51,300 - $69,300 a year
- School experience
- Classroom
- Computer science
- 403(b) matching
- Health insurance
4d
IT Support Technician-Level 2
AvarTec —Coon Rapids, MN
- Full-time
- Clean driving record
- English
- Mid-level
- Work from home
- Opportunities for advancement
Intermediate Service Desk Specialist
Graco —Minneapolis, MN
- $21.92 - $38.41 an hour
- Full-time
- Computer science
- Microsoft Outlook
- Computer Science
- Employee stock purchase plan
- Health insurance
IT Support Specialist
Ordway Center for the Performing Arts —Saint Paul, MN
- $23 - $26 an hour
- Online Application
- Computer science
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Sr. Technology Support Specialist
Bridgewater Bank —Saint Louis Park, MN
- $30.90 - $34.63 an hour
- Hybrid work
- Research
- Mid-level
- Windows
- Paid holidays
- Disability insurance
Quick Apply
IT Service Desk Analyst
All Surfaces Inc. —Bloomington, MN
- $50,000 - $60,000 a year
- Mid-level
- Office
- Travel
Quick Apply
2d
Technology Help Specialist
University of Minnesota —Minneapolis, MN
- Online Application
- Background check
- Google Workspace
- Data analysis skills

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service desk support jobs near blaine mn

Epic Help Desk

Wipro Limited -
Minneapolis, MN

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Job Details

$45,000 - $121,000 a year
9 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
Paid time off

Qualifications

Desktop (troubleshooting support)

Full Job Description

Job Title: Epic Help Desk
City: Minneapolis
State/Province: Minnesota
Posting Start Date: 7/24/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Role Purpose

The purpose of this role is to resolve priority incident tickets and service requests while contributing to incident analysis, change request preparation, and continuous service improvement.

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EPIC Help Desk

Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support
Experience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature)
Experience writing knowledge base articles and tip sheets
Experience using ticketing systems (in this case ServiceNow experience is preferred)
Do
Ensure timely response of all the tickets raised by the client end user
Service requests solutioning by maintaining quality parameters
Act as a custodian of clientÃ¢ÂÂs network/ server/ system/ storage/ platform/ infrastructure and other equipmentÃ¢ÂÂs to keep track of each of their proper functioning and upkeep
Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe
Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction
Provide an acceptance and immediate resolution to the high priority tickets/ service
Installing and configuring software/ hardware requirements based on service requests
100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations
Provide application/ user access as per client requirements and requests to ensure timely solutioning
Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer
Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction
Coordinate with on-site team for complex problem resolution and ensure timely client servicing
Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner

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Mandatory Skills: Desktop Support .

Experience: 3-5 Years .

The expected compensation for this role ranges from $45,000 to $121,000 .

Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.

Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.

Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

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Refine Your Search

service desk support jobs in blaine mn

Epic Help Desk

Support / Systems Engineer

Director of Technical Services

Service Desk Associate - Application Support - Hybrid

Patient Support Services (Front Desk) Float

IT Tech I

Service Desk Analyst 1

Service Desk Administrator I (IT)

IT Help Desk Support Technician

Support Analyst

IT Service Desk Support Specialist

Desktop Support Technician

End User Support Technician

User Support Specialist

IT Support Technician-Level 2

Intermediate Service Desk Specialist

IT Support Specialist

Sr. Technology Support Specialist

IT Service Desk Analyst

Technology Help Specialist

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