Top 196 Identity access Jobs in Bloomington, Il

Client Success Manager (MSP)
Empowering Technology Solutions —Bloomington, IL
- $100,000 - $120,000 a year
- Full-time
- Mid-level
- In-person
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
3h
Substance Abuse Counselor II (Outpatient)
Gateway Foundation Inc —Bloomington, IL
- $25.64 - $32.28 an hour
- Full-time
- Addiction Medicine
- Ability to walk for extended periods
- LPC
- Wellness program
- Continuing education credits
Admissions Counselor
Illinois Wesleyan University —Bloomington, IL
- $43,000 - $46,000 a year
- Email
- Spanish
- High school
- Mid-level
- Health savings account
- Health insurance
Quick Apply
8d
HVAC Service Tech 4 - Refrigeration
CoolSys —Bloomington, IL
- $25 - $50 an hour
- Full-time
- Background check
- Mid-level
- 3 years
- Paid training
- Paid holidays
Administrative Specialist ORL
Illinois Wesleyan University —Bloomington, IL
- $17.98 an hour
- Email
- Background check
- Inventory management
- Mid-level
- Health savings account
- Health insurance
Quick Apply
13d
Dishwasher
Sodexo —Bloomington, IL
- $16 - $18 an hour
- Online Application
- Ability to walk for extended periods
- No high school diploma
- High school diploma or GED
- Paid holidays
- Health insurance
1d
Manufacturing Team Member
Rivian —Normal, IL
- $23 an hour
- Email
- English
- Forklift
- Ability to climb stairs
- Paid training
- Health savings account
Registered Behavior Technician (RBT)
The Place for Children with Autism —Bloomington, IL
- $17.05 - $24.00 an hour
- 18 years or older
- No experience needed
- High school diploma or GED
- Paid training
- Paid parental leave
Quick Apply
5d
Sanitation Operator
Krispy Kreme —Bloomington, IL
- $15 an hour
- Full-time
- In person
- 18 years or older
- No experience needed
- US work authorization
- Health savings account
- Health insurance
Quick Apply
Children's Room Support Monitor (Part-Time)
brightpoint.org —Bloomington, IL
- $16.60 an hour
- Part-time
- Caregiving
- High school diploma or GED
- Children
- Loan forgiveness
Security Officer - Open Availability
Allied Universal —Bloomington, IL
- $22.38 an hour
- Part-time
- 18 years or older
- 5 years
- Military
- Paid training
- 401(k)
Quick Apply
Cashier - $15.25/hr.
Portillos Hot Dogs, LLC —Normal, IL
- $15.25 an hour
- Full-time
- Military
- Quick service & fast food restaurant
- Military encouraged
- Employee stock purchase plan
- Health insurance
Quick Apply
Shipping and Receiving Associate
SPS-North America —Normal, IL
- $20.00 - $21.50 an hour
- Office
- Forklift
- Organizational skills
- Health savings account
- Disability insurance
Quick Apply
11d
barista - Store# 71233, MARKET ST & CAROLINE ST
Starbucks —Bloomington, IL
- $15.25 - $17.31 an hour
- Weekends as needed
- No experience needed
- Quick service & fast food restaurant
- Food service
- Paid parental leave
- Disability insurance
11d
Team Member - $15.25/hr.
Portillos Hot Dogs, LLC —Normal, IL
- $15.25 an hour
- Full-time
- Military
- Quick service & fast food restaurant
- Military encouraged
- Employee stock purchase plan
- Health insurance
Quick Apply
Security Officer - Part Time Rover Patrol
Allied Universal —Normal, IL
- $19 an hour
- Part-time
- 18 years or older
- CPR Certification
- Pass drug screening
- Paid training
- Opportunities for advancement
Quick Apply
13d
Retail Sales Associate – Part-Time
maurices —Normal, IL
- $15.00 - $15.30 an hour
- Part-time
- Merchandising
- 16+ years old
- Leadership
- Flexible schedule
Security Officer - Patrol Coverage
Allied Universal —Normal, IL
- $19 an hour
- Part-time
- 18 years or older
- Customer service
- Pass drug screening
- Paid training
- Opportunities for advancement
Quick Apply
1d
Security Guard - Flex Role
Allied Universal —Bloomington, IL
- $19 an hour
- Part-time
- 18 years or older
- 5 years
- Military
- Paid training
- 401(k)
Quick Apply
HSPD-12: Government Badging & Credentialing Specialist (Bloomington, IL*)
Citizant Inc —Bloomington, IL
- $38,000 - $45,000 a year
- Full-time
- Administrative experience
- High school diploma or GED
- Organizational skills
- Disability insurance
- Health insurance
Quick Apply

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identity access jobs near bloomington, il

Client Success Manager (MSP)

Empowering Technology Solutions
Bloomington, IL

Quick Apply

Job Details

Full-time
$100,000 - $120,000 a year
3 hours ago

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Customer communication
Technical documentation
Customer relationship management
Data backup
Meeting facilitation
IT risk management

Full Job Description

Overview:

Empowering Technology Solutions (ETS) is hiring a Client Success Manager to own executive relationships, quarterly client reviews, and long-term technology alignment for our larger accounts. Must have experience in Managed IT Services.

This is a high-ownership role for someone who thrives in a fast-paced MSP environment and can drive clarity through competing priorities. You’ll help clients understand where they are today, where they need to go next, and what it will take to get there—then coordinate internally to ensure the plan turns into real outcomes.

ETS currently supports approximately 120 clients. This role will take responsibility for a defined book of business (focused on larger clients), while partnering closely with our existing TAM (who supports smaller clients and helps drive roadmap execution across the client base).

What You’ll Do

Own Client Relationships and Executive Communication

Serve as the primary relationship owner for assigned accounts, building trust through expert guidance, honest communication, and follow-through
Lead executive-level conversations around risk, priorities, lifecycle planning, and business alignment
Proactively manage escalations and high-impact client concerns by coordinating internal action and keeping stakeholders aligned

Run Quarterly Client Reviews (QBRs) with Consistent Outputs

Own QBR preparation, agenda creation, meeting execution, documentation, and follow-up
Standardize templates and “definitions of done” for QBR notes, action items, and next steps
Ensure every QBR results in clear priorities, owners, timelines, and a current roadmap

Build and Maintain Roadmaps that Turn into Outcomes

Assess client environments at a practical level (standards gaps, risk areas, lifecycle needs, security posture, backup health)
Create and maintain forward-looking roadmaps that align with client goals, growth, scalability, and budgeting
Translate roadmap items into well-defined project opportunities and coordinate scoping with Professional Services prior to quoting

Own Renewals, Agreement Alignment, and Pricing Conversations

Lead renewal planning and client-facing renewal conversations for assigned accounts
Ensure agreement scope and pricing remain aligned with client needs, standards, and supportability expectations
Partner with internal leaders to address misalignment through remediation planning, roadmap priorities, and service clarity

Strengthen Vendor / Partner Relationships

Serve as a key point of contact for relevant vendors/partners supporting client solutions
Evaluate tools and services with leadership (and advocate for improvements that strengthen outcomes and customer experience)
Help drive adoption of approved standards and platforms across the client base

Partner Cross-Functionally to Deliver a Strong Client Experience

Work closely with the Service Manager, Professional Services Manager, and engineering teams to ensure smooth coordination and healthy handoffs
Participate in prospect discovery as needed and provide strategic alignment input to support qualified recommendations
Identify patterns and recurring issues and drive remediation planning that reduces avoidable noise over time

Qualifications

Required

MSP / managed IT experience in a client-facing role with technical scope (vCIO, TAM, client success, or account leadership in an MSP)
Proven ability to run executive-level meetings and influence decisions with confidence and professionalism
Comfort owning renewals and pricing conversations (setting expectations clearly and handling pushback well)
Strong organizational discipline: you run cadence, document outcomes, and ensure follow-through
Technical understanding sufficient to assess risk, validate recommendations, and translate technical priorities into plain language

Preferred / Highly Valued

Experience building or improving a QBR and roadmap program (templates, standards, consistent outputs)
Experience coordinating discovery/scoping with engineering/Professional Services prior to quoting
Familiarity with MSP tools and environments (ConnectWise, IT Glue, RMM platforms, security/BCDR concepts)
Comfort using AI tools to improve documentation, analysis, and planning efficiency

Technical Expectations

You do not need to be the most technical engineer on the team, but you must be credible and confident guiding alignment decisions. You should be comfortable discussing:

Microsoft 365 and identity/security fundamentals (Entra ID, MFA/Conditional Access Concepts, endpoint management basics)
Backup and recovery principles and how “good” is validated
Networking and infrastructure fundamentals (enough to identify risk, ask the right questions, and prioritize outcomes)
How MSP standards reduce risk, improve reliability, and reduce recurring issues

How Success Will Be Measured

Key performance areas include:

Consistent QBR completion with strong preparation, clear outputs, and disciplined follow-up
Roadmaps that remain current and drive measurable client improvement over time
Effective conversion of alignment findings into properly scoped project opportunities (in partnership with Professional Services)
Strong renewal readiness and professional pricing conversations that protect relationship health and service clarity
Improved standards adoption and proactive remediation that reduces recurring issues
Strong internal coordination: clear priorities, clear communication, fewer surprises

Compensation & Benefits

Annual Salary plus Quarterly Bonus (structure to be defined)
Paid time off (PTO) and paid holidays
Health insurance options (Medical, Vision, Dental)
Ongoing training and professional development

About ETS (Purpose, Promise, Values)

Purpose: To empower organizations with outcomes that drive growth, clarity, and confidence.
Promise: We own the outcome.

Core Values

Platform Thinking: We don’t just fix issues – we build better systems.
Ownership of Growth: We take responsibility for our improvement and share what we learn to elevate those around us.
We Think Bigger: We don’t just solve today’s problem — we design for what’s next.
End-to-End Ownership: We own the outcome and deliver results with clarity.
Relationship Excellence: We treat every relationship as something worth protecting and improving.

Pay: $100,000.00 - $120,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Experience:

MSP : 2 years (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

identity access jobs in bloomington, il

Client Success Manager (MSP)

Substance Abuse Counselor II (Outpatient)

Admissions Counselor

HVAC Service Tech 4 - Refrigeration

Administrative Specialist ORL

Dishwasher

Manufacturing Team Member

Registered Behavior Technician (RBT)

Sanitation Operator

Children's Room Support Monitor (Part-Time)

Security Officer - Open Availability

Cashier - $15.25/hr.

Shipping and Receiving Associate

barista - Store# 71233, MARKET ST & CAROLINE ST

Team Member - $15.25/hr.

Security Officer - Part Time Rover Patrol

Retail Sales Associate – Part-Time

Security Officer - Patrol Coverage

Security Guard - Flex Role

HSPD-12: Government Badging & Credentialing Specialist (Bloomington, IL*)

I want to receive the latest job alert for identity access in bloomington, il

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