Top 1031 Customer experience specialist Jobs in Blue Ash Oh

Central Access Point Intake Specialist
Strategies to End Homelessness —Cincinnati, OH
- $22.50 - $24.50 an hour
- Full-time
- Hybrid work
- Background check
- Microsoft Outlook
- Computer literacy
- Paid holidays
- Disability insurance
Quick Apply
Customer Success and Product Data Specialist
Engines R Us Online —Mason, OH
- From $17.50 an hour
- Part-time
- Hybrid work
- Computer literacy
- Typing
- Entry level
- Paid training
- Work from home
Quick Apply
6d
Telehealth Specialist
Cincinnati Children's Hospital —Cincinnati, OH
- $56,846.40 - $72,488.00 a year
- Full-time
- Hybrid work
- Microsoft PowerPoint
- Microsoft Excel
- Mid-level
4d
Media Specialist
Spring Grove Cemetery & Funeral Homes —Forest Park, OH
- Full-time
- Microsoft Outlook
- Computer literacy
- Office
Quick Apply
Office Specialist
NATIONAL YOUTH ADVOCATE PROGRAM —Sharonville, OH
- $20 an hour
- Full-time
- Clean driving record
- Office
- High school diploma or GED
- Continuing education credits
- Mileage reimbursement
Quick Apply
Intake Specialist
Best Point Education & Behavioral Health —Hamilton, OH
- $18 - $22 an hour
- Full-time
- Adults
- HIPAA
- Mid-level
- 403(b) matching
- Mileage reimbursement
Quick Apply
Quality Support Specialist
ShipCentral —Cincinnati, OH
- $20 - $22 an hour
- Full-time
- English
- Mid-level
- 3 years
- Health savings account
- Health insurance
Quick Apply
Quality & Manufacturing Support Specialist
BALLUFF INC —Florence, KY
- Full-time
- Engineering
- Mid-level
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
9d
Collections Specialist - I
First Star Logistics —Blue Ash, OH
- $17 - $20 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Research
- Profit sharing
- Paid holidays
Quick Apply
Furniture Delivery Specialist (Delivery Driver)
Watson's —Cincinnati, OH
- $20 - $23 an hour
- Full-time
- Background check
- Clean driving record
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Accounting Specialist
National Logistics Services (NLS) —Cincinnati, OH
- $47,000 - $50,000 a year
- Full-time
- Research
- Office
- In-person
- Paid time off
- 401(k) matching
Quick Apply
5d
Professional Development Specialist RN - Main Comp Med Stepdown - Part Time - Nights
The Christ Hospital Health Network —Cincinnati, OH
- Part-time
- Nursing
- RN License
- BLS Certification
12d
Junior Document Management Specialist
Abaco Strategy LLC —Cincinnati, OH
- $17 - $19 an hour
- Full-time
- High school diploma or GED
- Continuous improvement
- Quality control
Quick Apply
Residential Lawn Specialist/Aerator
TruGreen —Fairfield, OH
- $18 an hour
- Full-time
- Background check
- Clean driving record
- Basic math
- Paid training
- Health insurance
Quick Apply
Interior Restoration Specialist - $4k Bonus
Carvana —Carlisle, OH
- Overtime
- Background check
- 18 years or older
- English
- Loan repayment program
- Tuition reimbursement
Quick Apply
Brand Activation Merchandise Specialist
Links Unlimited, Inc. —Cincinnati, OH
- Full-time
- Merchandising
- Research
- Mid-level
- Profit sharing
- Paid parental leave
Quick Apply
9d
Head Lice Removal Hair Specialist
LICE CLINICS OF AMERICA —Crestview Hills, KY
- $16 an hour
- 8 hour shift
- Bilingual
- Background check
- 18 years or older
- Employee discount
- Flexible schedule
Quick Apply
ClearVision Product Specialist
Valco Melton —Cincinnati, OH
- Full-time
- Background check
- Up to 50% travel
- Mid-level
- Profit sharing
- Paid parental leave
Quick Apply
Collision Repair Specialist 3
Penske Truck Leasing and Logistics —Fairfield, OH
- Monday to Friday
- Ability to walk for extended periods
- Computer literacy
- Pass drug screening
Warehouse Specialist **Sign on Bonus** - Cincinnati, OH
TireHub, LLC —Cincinnati, OH
- $19.50 an hour
- Weekends as needed
- 18 years or older
- Customer service
- Forklift
- Health savings account
- Paid holidays
Quick Apply

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customer experience specialist jobs near blue ash oh

Central Access Point Intake Specialist

Strategies to End Homelessness
Cincinnati, OH

Quick Apply

Job Details

Full-time
$22.50 - $24.50 an hour

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Computer literacy
Social work
High school diploma or GED
Telephone systems

Full Job Description

Organizational Description

Strategies to End Homelessness (STEH) is a nationally recognized leader of a coordinated community effort to end homelessness in Greater Cincinnati. Since 2007, STEH has led a comprehensive system of care to prevent and eventually end homelessness in Cincinnati/Hamilton County. Working in partnership with 30 non-profit organizations, STEH coordinates a centralized emergency shelter helpline, homelessness prevention, street outreach, emergency shelter and housing solutions with the goal of ending homelessness.

Position Overview

STEH is hiring a Full Time (40 hours per week) Central Access Point (CAP) Intake Specialist position. This is a hybrid position that includes both remote work and scheduled in-office work. The employee must be available to work on-site as required based on departmental and organizational needs.

The Central Access Point serves as the primary access point for potentially homeless and homeless families and individuals seeking homelessness prevention services or emergency shelter within the Greater Cincinnati and Hamilton County area. CAP Intake Specialists answer inbound calls to the CAP intake line, complete initial assessments to determine caller’s needs, ensure accurate data and information collection in the HMIS and provide appropriate referrals and resources.

This position requires extensive computer and telephone use, including the ability to navigate multiple systems simultaneously, accurately document information, receive verbal instructions and communicate effectively through reading, writing and speaking.

Essential Job Functions

Provide professional, customer-friendly service, conveying empathy and compassion for all callers.
Complete required assessments and screenings to determine callers’ living situations, needs and eligibility for available services.
Facilitate appropriate and effective referrals to emergency services such as shelter or street outreach, Homeless Prevention and Diversion programs, Veteran and Transitional housing programs on behalf of families and individuals that are currently experiencing homelessness
Facilitate connection to other appropriate community services (including the Domestic Violence Crisis Hotline) as needed.
Document all calls and maintain required records accurately, comprehensively and in a timely manner, including data entry into the Homeless Management Information System.
Manage a high volume of inbound calls and electronic requests in a timely manner
Maintain a working in-depth knowledge of program eligibility and assessment criteria for all Cincinnati/Hamilton County area homeless services connected to CAP.
Perform other duties as assigned by Coordinated Access Manager

Position Qualifications

Education & Certification

Minimum requirement is High School Diploma or GED, Associate’s degree in Social Work or closely related field is preferred.

Knowledge & Experience

Experience working respectfully with people in crisis who may have multiple complex needs including but not limited to domestic violence, substance use, poverty, and homelessness.
Computer literate – HMIS (Homeless Management Information System experience, strongly preferred), Outlook, Excel, Word and Google Office products.
Ability to work independently while collaborating effectively as part of the CAP team.
Ability to work efficiently while paying close attention to detail.

Pay: $22.50 - $24.50 per hour

Expected hours: 40 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Disability insurance
Health insurance
Life insurance
Paid time off
Vision insurance

People with a criminal record are encouraged to apply

Work Location: In person

Quick Apply

Refine Your Search

customer experience specialist jobs in blue ash oh

Central Access Point Intake Specialist

Customer Success and Product Data Specialist

Telehealth Specialist

Media Specialist

Office Specialist

Intake Specialist

Quality Support Specialist

Quality & Manufacturing Support Specialist

Collections Specialist - I

Furniture Delivery Specialist (Delivery Driver)

Accounting Specialist

Professional Development Specialist RN - Main Comp Med Stepdown - Part Time - Nights

Junior Document Management Specialist

Residential Lawn Specialist/Aerator

Interior Restoration Specialist - $4k Bonus

Brand Activation Merchandise Specialist

Head Lice Removal Hair Specialist

ClearVision Product Specialist

Collision Repair Specialist 3

Warehouse Specialist Sign on Bonus - Cincinnati, OH

I want to receive the latest job alert for customer experience specialist in blue ash oh

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