Top 654 Patient coordinator Jobs in Boca Raton Fl

Director of Admissions SUD
Guidance Recovery —Boca Raton, FL
- $60,000.00 - $80,383.52 a year
- Full-time
- Addiction Medicine
- HIPAA
- 3 years
- Health insurance
- Dental insurance
Quick Apply
1d
Director of Admissions SUD
Guidance Recovery —Delray Beach, FL
- $60,000.00 - $80,383.52 a year
- Full-time
- Addiction Medicine
- HIPAA
- 3 years
- Health insurance
- Dental insurance
Quick Apply
1d
Referral Coordinator
Genesis Community Health, Inc. —Boca Raton, FL
- $19 - $20 an hour
- Weekends as needed
- Spanish
- Medical office experience
- HIPAA
- Health insurance
- Dental insurance
12d
Patient Service/Front Desk Coordinator Part Time
MyEyeDr. —Boca Raton, FL
- Part-time
- Computer literacy
- Administrative experience
- Computer skills
Care Management Discharge Planner Coordinator, Case Management, FT,08A-4:30P
Baptist Health South Florida —Boca Raton, FL
- $18.87 - $23.96 an hour
- Full-time
- Microsoft Word
- Data analysis skills
- English
- Wellness program
- Health insurance
6d
Home Health Scheduling Coordinator
All Advanced Home Care —Delray Beach, FL
- $23 - $28 an hour
- Full-time
- Background check
- Medical office experience
- Office
- Health insurance
- Dental insurance
Quick Apply
18h
OB/GYN Surgery Scheduler
Confidential —Delray Beach, FL
- From $18 an hour
- Full-time
- Bilingual
- Microsoft Excel
- Surgery
- Health insurance
- Dental insurance
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1d
Oncology Intake Coordinator, Center For Hematology and Oncology, FT,8:30A-5P
Baptist Health South Florida —Boca Raton, FL
- $18.32 - $23.27 an hour
- Full-time
- Spanish
- Hospital
- 5 years
- Wellness program
- Health insurance
13d
LTSS Service Coordinator - Case Manager (Region G: Palm Beach County)
Elevance Health —Boca Raton, FL
- Monday to Friday
- Experience working with individuals with developmental disabilities
- Spanish
- Bachelor of Science
- Employee stock purchase plan
- Paid holidays
Patient Services Coordinator
PT Solutions Physical Therapy —Boca Raton, FL
- $19 - $21 an hour
- Full-time
- Private practice
- Customer service
- HIPAA
- Paid time off
Quick Apply
9d
Patient Service Coordinator - Full Time
Blue Cloud Pediatric Surgery Centers —Lake Worth, FL
- Full-time
- Word processing
- Mid-level
- High school diploma or GED
- Health savings account
- Disability insurance
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Senior Admissions Coordinator (Overnight)- Boca Raton, FL
Legacy Healing Center —Boca Raton, FL
- $75,000 - $95,000 a year
- Weekends as needed
- Addiction Medicine
- Mid-level
- 3 years
- Disability insurance
- Health insurance
Quick Apply
9d
Patient Benefits Coordinator
MSPB MSO LLC —Lake Worth, FL
- Full-time
- Computer literacy
- Medical office experience
- Mid-level
- Health savings account
- Paid holidays
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Concierge Patient Coordinator
GameDay Men's Health —Wellington, FL
- $25 - $30 an hour
- Full-time
- Mid-level
- Clinic
- In-person
- Paid holidays
- Health insurance
Quick Apply
1d
Patient Experience Coordinator - Performance Physical Therapy Practice
Cypher Sports Rehab and Performance —Boca Raton, FL
- From $20 an hour
- Email
- Hospitality
- Adults
- Clinic
- Health insurance
- Paid time off
Quick Apply
6d
Luxury Patient Experience Coordinator
Slim, Inc. —West Palm Beach, FL
- $22 - $28 an hour
- Part-time
- Background check
- Private practice
- Surgery
- Employee discount
Quick Apply
Patient Service/Front Desk Coordinator
MyEyeDr. —Delray Beach, FL
- Weekends as needed
- Computer literacy
- Administrative experience
- Computer skills
- Paid holidays
- Health insurance
Seeking a Full-Time Home Healthcare Scheduler / Intake Coordinator
Allegiance Home Health and Rehab —Boca Raton, FL
- HIPAA
- Home Health
- 1 year
- Paid holidays
- Health insurance
Quick Apply
11h
Patient Coordinator (Full Time)
SDG MGMT Company LLC —Delray Beach, FL
- $16.50 - $21.00 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
Medical Scribe & Patient Care Coordinator
Signature Perinatal Center —Fort Lauderdale, FL
- $20 - $24 an hour
- Full-time
- Hybrid work
- Private practice
- Computer literacy
- HIPAA
- Disability insurance
- Health insurance
Quick Apply

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Director of Admissions SUD

Guidance Recovery
Boca Raton, FL

Quick Apply

Job Details

Full-time
$60,000.00 - $80,383.52 a year
1 day ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Flexible schedule

Qualifications

Healthcare staff management
Medical insurance coverage verification
Managing sales strategy or development teams
Sales team management
Salesforce Cloud
Supervising experience
Substance abuse
Sales management systems proficiency
Leading team collaboration initiatives
CRM system proficiency
Sales leadership
Healthcare industry sales team management experience
Sales automation technologies

Full Job Description

Job Summary

We are seeking an experienced, results-driven Director of Admissions to lead and oversee our Admissions Department for a growing behavioral health organization specializing in substance abuse and mental health treatment. This role is responsible for managing the daily operations of a fast-paced admissions call center, driving admissions performance, ensuring exceptional patient experiences, maintaining compliance, and developing a high-performing admissions team.

The Director of Admissions will work closely with Executive Leadership, Business Development, Clinical, Utilization Review, and Operations to maximize admissions while ensuring every prospective patient receives compassionate, ethical, and professional care.

Key ResponsibilitiesLeadership & Team Management

Lead, coach, and develop Admissions Managers, Team Leads, Closers, Coordinators, and Verification Specialists.
Recruit, hire, train, mentor, and evaluate admissions staff.
Foster a positive, accountable, and performance-driven culture.
Conduct regular one-on-one meetings, coaching sessions, and performance reviews.
Develop career growth plans for team members.

Admissions Operations

Oversee all incoming admissions inquiries from phone, web, referral partners, and marketing campaigns.
Ensure timely response to all leads while maintaining high conversion rates.
Monitor admissions pipeline and identify opportunities to improve patient enrollment.
Develop and optimize admissions workflows and Standard Operating Procedures (SOPs).
Ensure proper documentation within Salesforce, CRM systems, and admissions software.

Performance & KPI Management

Monitor and improve department KPIs including:

Call answer rate
Speed to lead
Lead response time
Conversion rate
Admissions percentage
Show rate
Insurance verification turnaround
Call quality scores
Patient satisfaction
Referral source conversion
Staff productivity
Average handle time
Follow-up compliance

Analyze reports daily and implement action plans to improve performance.

Quality Assurance & Compliance

Ensure admissions staff follow HIPAA, federal, state, and company regulations.
Maintain ethical admissions practices.
Monitor recorded calls for quality assurance.
Ensure accurate insurance verification and documentation.
Work with QA to continuously improve call quality.

Business Development Collaboration

Partner with Business Development to maximize referral relationships.
Communicate admissions trends and referral performance.
Identify opportunities to improve referral conversion rates.
Maintain strong relationships with referral partners.

Technology & Systems

Oversee CRM systems including Salesforce and call tracking platforms.
Monitor phone systems, texting platforms, automation, and reporting tools.
Work alongside IT to resolve operational issues.
Recommend technology improvements that increase efficiency.

Reporting & Analytics

Prepare and present reports on:

Admissions performance
Team productivity
Marketing source performance
Revenue trends
Staffing metrics
Forecasting
Monthly KPIs
Operational improvements

Provide recommendations to executive leadership based on data analysis.

QualificationsRequired

Bachelor's degree in Healthcare Administration, Business, Psychology, or related field (or equivalent experience).
5+ years of admissions leadership experience in behavioral health, substance abuse treatment, healthcare, or a high-volume admissions call center.
3+ years of management experience leading admissions or sales teams.
Strong knowledge of substance abuse and mental health treatment admissions.
Experience with insurance verification and behavioral health payer guidelines.
Experience using Salesforce or other CRM platforms.
Excellent leadership, communication, and coaching skills.
Strong analytical and problem-solving abilities.

Preferred

Experience in addiction treatment or behavioral healthcare.
Knowledge of ASAM criteria and behavioral health levels of care.
Experience with Salesforce, CTM (CallTrackingMetrics), Five9, RingCentral, or similar call center software.
Experience building KPIs, dashboards, and performance reporting.

Skills

Leadership
Team Development
Strategic Planning
Admissions Operations
Sales & Conversion Optimization
Performance Management
Call Center Management
Data Analysis
CRM Management
HIPAA Compliance
Conflict Resolution
Project Management
Insurance Verification
Process Improvement
Communication
Time Management

Success Metrics

A successful Director of Admissions will consistently:

Increase admissions conversion rates.
Improve speed to lead and response times.
Maintain high patient satisfaction scores.
Meet or exceed monthly admissions goals.
Improve employee retention and engagement.
Maintain high QA and compliance scores.
Reduce lead loss through effective follow-up.
Deliver accurate and timely operational reporting.
Develop a highly trained, accountable admissions team.
Drive continuous improvement across all admissions processes.

Benefits

Competitive salary based on experience
Performance-based bonus opportunities
Paid Time Off (PTO)
Health, Dental, and Vision Insurance
401(k) (if applicable)
Professional development opportunities
Career advancement within a growing behavioral health organization

Equal Opportunity Employer

We are committed to creating a diverse and inclusive workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected status.

Pay: $60,000.00 - $80,383.52 per year

Benefits:

401(k)
Flexible schedule
Health insurance

Work Location: In person

Quick Apply

Refine Your Search

patient coordinator jobs in boca raton fl

Director of Admissions SUD

Director of Admissions SUD

Referral Coordinator

Patient Service/Front Desk Coordinator Part Time

Care Management Discharge Planner Coordinator, Case Management, FT,08A-4:30P

Home Health Scheduling Coordinator

OB/GYN Surgery Scheduler

Oncology Intake Coordinator, Center For Hematology and Oncology, FT,8:30A-5P

LTSS Service Coordinator - Case Manager (Region G: Palm Beach County)

Patient Services Coordinator

Patient Service Coordinator - Full Time

Senior Admissions Coordinator (Overnight)- Boca Raton, FL

Patient Benefits Coordinator

Concierge Patient Coordinator

Patient Experience Coordinator - Performance Physical Therapy Practice

Luxury Patient Experience Coordinator

Patient Service/Front Desk Coordinator

Seeking a Full-Time Home Healthcare Scheduler / Intake Coordinator

Patient Coordinator (Full Time)

Medical Scribe & Patient Care Coordinator

I want to receive the latest job alert for patient coordinator in boca raton fl

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