Top 1323 support manager Jobs in boise id

Account Manager II
Paylocity —Meridian, ID
- $23 - $28 an hour
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Health savings account
- Health insurance
3d
Associate Operations Manager - Boise, ID
CloudKitchens —Boise, ID
- $54,000 - $64,000 a year
- Weekends as needed
- Sales
- Mid-level
- Team management
- Paid parental leave
- Health savings account
Assistant/Junior Project Manager
Confidential —Boise, ID
- Full-time
- Construction site
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
Community Manager
Cabrillo Management Corp. —Nampa, ID
- $65,000 a year
- Full-time
- Hybrid work
- CRM software
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
11d
Studio Manager – STRONG Pilates
STRONG Pilates —Boise, ID
- From $60,000 a year
- Weekends as needed
- Mid-level
- Residential
- First Aid Certification
- Employee discount
Quick Apply
Electrical Estimator/Project Manager
Keely Electric —Star, ID
- $85,000 - $120,000 a year
- Full-time
- Mid-level
- Residential
- Driver's License
- Health insurance
- Paid time off
Quick Apply
Project Manager- Mechanical and Process Piping
Charter Mechanical —Boise, ID
- Full-time
- Background check
- 5 years
- Pass drug screening
- Health savings account
- Health insurance
Quick Apply
3d
Lead CRM & Automation Architect (Zoho One Required)
Pacific Crest Services —Eagle, ID
- From $75,000 a year
- Full-time
- System design
- Office
- Scripting
- Health insurance
- 401(k)
Quick Apply
Investments Relationship Manager
First Technology Federal Credit Union —Eagle, ID
- $65,000 - $76,800 a year
- Full-time
- Basic math
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
Worship Leader
South Hills Church —Eagle, ID
- $1,000 a month
- Part-time
- Background check
- Mid-level
- Organizational skills
Quick Apply
2d
Case Manager/Community Based Rehabilitation Specialist (Nampa)
Access Behavioral Health Services Inc. —Nampa, ID
- From $25 an hour
- Part-time
- Background check
- 18 years or older
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Hydroseed Supervisor with CDL
Syman Inc —Nampa, ID
- 8 hour shift
- Microsoft Word
- Clean driving record
- Microsoft Excel
- Health savings account
- Health insurance
Quick Apply
Substation Engineering Manager
Ampirical —Boise, ID
- $138,000 - $193,000 a year
- Continuous improvement
- Mentoring
- Recruiting
- Profit sharing
- Wellness program
Quick Apply
Accounting Manager
Cascadia Services —Eagle, ID
- $100,000 - $114,000 a year
- Full-time
- Management
- CPA
- 5 years
- Health savings account
- Disability insurance
Quick Apply
10d
Office Manager/Firm Administrator
Millington & Company —Meridian, ID
- $70,000 a year
- Full-time
- Office
- Administrative experience
- Project management
- Paid holidays
- Health insurance
Quick Apply
Territory Account Manager ( Construction Based)
Eco-Pan —Boise, ID
- $70,000 - $75,000 a year
- Urgently hiring
- Background check
- Construction site
- Office
- Health savings account
- Health insurance
Quick Apply
Real Estate Agent - Inbound Leads Division
Works Real Estate —Boise, ID
- $75,000 - $180,000 a year
- Weekends as needed
- Mid-level
- Real Estate License
- Professional development assistance
- Flexible schedule
5d
HR and Administrative Manager
Pro Power Clean, INC. —Boise, ID
- $35,000 - $45,000 a year
- Full-time
- Mid-level
- Office
- 3 years
- Paid holidays
- Health insurance
Quick Apply
4d
Project Manager
MICU – Marketech International Corp. USA —Boise, ID
- $100,000 - $155,000 a year
- Overtime
- Construction site
- 5 years
- Engineering
- Health insurance
- Dental insurance
Quick Apply
1d
Dog Daycare - Supervisor/Hands on working
Companions Dog Resort —Boise, ID
- $14 - $23 an hour
- Full-time
- Mid-level
- Ability to lift 50 pounds
- Driver's License
- Paid training
- Paid holidays
Quick Apply
1h

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support manager jobs near boise id

Account Manager II

Paylocity -
Meridian, ID

Apply Now

Job Details

Full-time
$23 - $28 an hour
3 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Referral program
Retirement plan

Qualifications

Interpersonal skills
Spreadsheets
Bachelor's degree
Attention to detail
Problem-solving
Productivity software
Video conferences (communication methods)
Account management
Technical Proficiency

Full Job Description

The Account Manager II is pivotal in resolving client payroll and HR system challenges while fostering exceptional customer relationships through fundamental technical expertise. The Account Manager II delivers outstanding customer service by effectively utilizing available resources and prioritizing issues. The role involves meeting performance metrics through inbound and outbound interactions, including phone conversations, Zoom meetings, and email exchanges. Serving as the primary point of contact within a dedicated client support team, the Account Manager II assumes full responsibility for maintaining and enhancing client relationships.

In-Office: This is a 100% in-office role based at our Meridian, ID location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours.

Responsibilities

Issue Resolution – Maintain consistent availability, manage workloads for optimal accessibility, effectively troubleshoot and resolve client issues, and escalate when necessary.
Client Focus - Champion clients' interests, delivering clear and effective resolutions. Collaborate with internal technical experts to provide optimal solutions.
Timely Solution Delivery - Prioritize successful and punctual solution delivery in line with client requirements and internal service metrics. Metrics include availability, outbound adherence, first call & case resolution, minimal escalations, and high client retention & satisfaction.
Leverage Resources - Appropriately leverage resources to source and validate answers, document issues while adhering to payroll policies, and ensure seamless client support. Embrace feedback and adapt behaviors as needed.
System Capabilities – Ability to navigate systems and maintain advanced knowledge in Paylocity Products and Partners.
Team Player – The ability to work cross-functionally, contribute to collective goals, and share insights. Fosters a cohesive and productive work environment.

Expectations

Dependability/Follow-Up: Proficiently multitask, respond promptly, and ensure timely follow-up.
Problem Solve: Skillfully troubleshoot and resolve issues using knowledge, resources, and qualitative and quantitative information.
Communication: Exhibit professional written and verbal communication consistently with internal and external stakeholders.
Knowledge & Resourcefulness – Ability to effectively utilize internal resources and resolve issues to ensure minimal escalations and maintain a positive customer experience.
Optimizing Products – Being the product expert while being current on product releases and mandatory training.

Education and Experience

Required

Bachelor’s degree and a minimum of 1 year of experience in technical support, call center operations, or other high-volume customer-facing roles
Experience in customer service or previous client interfacing role
Strong computer skills, including Microsoft Office with proficiency in Excel
Strong written communication skills for business correspondence.
Strong team player with attention to detail
Essential Skills: Analytical thinking, problem solving, time management, communication and decision-making

Preferred

Experience in team leadership or support roles – including coaching, training, peer mentorship, or acting as a subject matter expert (SME)
Experience in payroll and/or call center environment
CPP, FPC, APA, and/or SHRM-CP certified
Self-starter with the ability to handle multiple projects at once

Job Type: Full-time

Pay: $23.00 - $28.00 per hour

Expected hours: 40 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Referral program
Retirement plan
Tuition reimbursement
Vision insurance

Work Location: In person

Apply Now

Refine Your Search

support manager jobs in boise id

Account Manager II

Associate Operations Manager - Boise, ID

Assistant/Junior Project Manager

Community Manager

Studio Manager – STRONG Pilates

Electrical Estimator/Project Manager

Project Manager- Mechanical and Process Piping

Lead CRM & Automation Architect (Zoho One Required)

Investments Relationship Manager

Worship Leader

Case Manager/Community Based Rehabilitation Specialist (Nampa)

Hydroseed Supervisor with CDL

Substation Engineering Manager

Accounting Manager

Office Manager/Firm Administrator

Territory Account Manager ( Construction Based)

Real Estate Agent - Inbound Leads Division

HR and Administrative Manager

Project Manager

Dog Daycare - Supervisor/Hands on working

I want to receive the latest job alert for support manager in boise id

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