Top 592 Customer support representative Jobs in Borough Of Queens Ny

MAP Sales Representative II
MetroPlusHealth: Direct —New York, NY
- $65,592 a year
- Weekends as needed
- Addiction Medicine
- Mid-level
- Office
- Disability insurance
- Health insurance
2d
Customer Service Representative
K9 Resorts Daycare & Luxury Hotel —Syosset, NY
- From $18.50 an hour
- Weekends as needed
- Sales
- Customer service
- Computer literacy
- 401(k)
- Employee discount
Quick Apply
MAP Sales Representative II - NYS Life, Accident and Health License Required
MetroPlusHealth —New York, NY
- $65,592 a year
- Weekends as needed
- Addiction Medicine
- Mid-level
- 3 years
Quick Apply
2d
Bilingual Customer Support Representative (Chinese Required) Weekend Shifts (WFH)
go3technology —New York, NY
- $3,800 - $4,500 a month
- Weekends as needed
- Microsoft Excel
- Office
- Analysis skills
- Health insurance
- Paid time off
Quick Apply
Account Support Representative (Bilingual - Mandarin or Cantonese)
Advanced Oxygen Therapy, Inc. (AOTI) —Queens, NY
- $23 - $25 an hour
- Overtime
- Customer service
- Mid-level
- High school diploma or GED
- Flexible schedule
Quick Apply
TTRPG Office Assistant and Customer Support Representative
Dwarven Forge —Brooklyn, NY
- $19 an hour
- Part-time
- Hybrid work
- Travel
- Warehouse
- Entry level
- Work from home
- Flexible schedule
Quick Apply
Member Service Representative
Municipal Credit Union —Queens, NY
- $20.00 - $36.14 an hour
- Overtime
- Office
- High school diploma or GED
- Mentoring
- Paid holidays
- Disability insurance
Quick Apply
Customer Service Representative
Justin corp —New York, NY
- $25.32 - $30.49 an hour
- Full-time
- Google Workspace
- Microsoft Outlook
- Computer literacy
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Nadeem Moustafa - State Farm Agent —Queens, NY
- $45,000 - $65,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
9d
Customer Service Representative (Bengali/English)
Special Touch Home Care —Brooklyn, NY
- $19.50 an hour
- Part-time
- Office
- Administrative experience
- High school diploma or GED
- Health insurance
- Paid time off
Quick Apply
Part-Time Member Service Representative
Municipal Credit Union —Queens, NY
- $20.00 - $36.14 an hour
- Overtime
- Office
- High school diploma or GED
- Mentoring
- Paid holidays
- 401(k)
Quick Apply
Customer Service Representative
Muzzammil llc —New York, NY
- $25.82 - $31.09 an hour
- Full-time
- Bilingual
- Google Workspace
- Computer literacy
Quick Apply
Customer service representative
DA Global —New York, NY
- $55,000 - $70,000 a year
- Full-time
- Bilingual
- Google Workspace
- Microsoft Outlook
Quick Apply
Customer Service Representative
Tiles Unlimited —Queens, NY
- $25 - $28 an hour
- Full-time
- Basic math
- Mid-level
- In-person
- Paid holidays
- Paid time off
Quick Apply
6d
Customer Service Representative
Spring Creek Towers —Brooklyn, NY
- $42,000 - $48,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Union Customer Service Representative
Graybar Electric Company, Inc. —Garden City, NY
- $25 an hour
- Full-time
- High school diploma or GED
- Associate's degree
- 2 years
Quick Apply
Technical Product Support Representative
Olive Systems —New York, NY
- $65,000 - $90,000 a year
- Full-time
- Hybrid work
- English
- JavaScript
- US work authorization
Quick Apply
Customer Service Representative
LPS Direct —Farmingdale, NY
- $25 an hour
- Part-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Quick Apply
2d
Universal Banker- Jamaica
Apple Bank for Savings —Queens, NY
- $21.98 - $32.97 an hour
- Extended hours
- Hybrid work
- Microsoft Excel
- Writing skills
- Mid-level
Patient Services Representative
RYAN-CHELSEA CLINTON COMMUNITY HEALTH CENTER —New York, NY
- $26.93 - $28.49 an hour
- Full-time
- Spanish
- Primary Care
- English
Quick Apply

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MAP Sales Representative II

MetroPlusHealth: Direct
New York, NY

Apply Now

Job Details

Full-time
$65,592 a year
2 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Vision insurance
403(b)
Life insurance

Qualifications

Medicare
Managed care
Managed care organization experience
High school diploma or GED
Medicaid health insurance
Customer relationship management
Health insurance sales
Medicaid
Insurance sales
Life & Health Insurance License

Full Job Description

MAP Sales Representative II - NYS Life, Accident and Health License Required
Category: Sales
Department: FACILITATED ENROLLMENT
Location: 50 Water Street, 7th Floor, New York, NY 10004
Job Type: Regular
Employment Type: Full-Time
Work Arrangement: Field
Salary Range: $65,592.00 - $65,592.00

Position Overview

The Medicaid Advantage Plus (MAP) Sales Representative II provides access to MAP insurance, by providing education and assistance to dual-eligible Medicaid and Medicare long-term care recipients. The MAP Sales Representative III provides education on Medicaid Advantage Plus features and benefits to consumers, providers, and business partners.

Scope of Role & Responsibilities

Educate and enroll dual-eligible Medicaid and Medicare consumers for the MetroPlusHealth Medicaid Advantage Plus (MAP) product.
Identify dual-eligible Medicaid and Medicare consumers via Home Care Agencies, Adult Day Care Centers, DME Provider offices, Caregiver Resources Centers, specialty provider offices, HHC Long-Term Care Facilities, etc.
Understand and apply all policies and procedures pertaining to:
Disclosures and provisions of the various MetroPlusHealth Plan products.
Enrollment and disenrollment for the MAP line of business.
Complete enrollment calls and workflows resulting in smooth initial and plan-to-plan transfers
Remain knowledgeable of services available and utilized by dual-eligible Medicaid and Medicare consumers eligible for MAP, i.e., State benefits, rehabilitation therapies, personal care, chore services and housekeeping, social adult day care, dental care, etc.
Responsible for understanding the basic concepts, features, benefits of MetroPlusHealth MAP products.
Responsible for selling the services provided by the Plan, such as covered benefits, non-covered benefits, exclusions and exemptions.
Provide education on Medicaid Advantage Plus Plan features and benefits to consumers, providers, and business partners.
Responsible for remaining informed of, and adhering to, marketing activity guidelines as set forth by various agencies such as HRA, DSS, SDOH.
Responsible for assisting the consumer with the following:
Selecting a PCP
Completing required marketing materials and documentation as determined by MetroPlusHealth and various regulatory agencies such as HRA, DSS, SDOH.
Completion of enrollment form, required documents and reports i.e. transmittal reports, batch sheets top process an application for dual-eligible Medicare and Medicaid consumer eligible for MAP.
Follow up on “Leads” and “Referrals” from family members, and caregivers of consumers eligible for enrollment in the MetroPlusHealth MAP product.
Responsible for always maintaining an adequate supply of marketing materials.
Conduct presentations to Home Care Agencies, support groups, caregiver trainings, etc. as well as conduct home visits, and personalized appointments as needed to complete the enrollment process.
Routinely travel within Plan’s service area to conduct presentations to Home Care Agencies, support groups, caregiver trainings, etc. as well as conduct home visits, and personalized appointments as needed to complete the enrollment process.
Routinely travel within Plan’s service are to ensure that promotional activities are conducted to promote the MetroPlusHealth MAP (i.e., placement of signage and brochures in patient waiting areas, conduct outreach calls, participate in events/health fairs and workshops attended by consumers, caregivers, and providers) including evening and weekend hours.
Work closely with Outreach Representatives, Member Service Representatives, Eligibility Representatives, Utilization Management, and other MetroPlusHealth personnel to resolve member concerns regarding complaints and potential enrollment or disenrollment.
Routinely travel within Plan’s service are to establish and sustain beneficial relationships with the Home Care Providers, Caregivers, medical specialist (Occupational/ Physical/Speech/Rehabilitation Therapist), Home Health Aides, Mental Health and Substance Abuse Providers, social workers, discharge planners and other providers that work with Medicaid Advantage Plus patients.
Responsible for participation in weekly, bi-weekly, and monthly full staff, team and one-on-one meetings.
Recognizing and implementing new marketing opportunities.
Routinely travel within Plan’s service are to assisting members in accessing health care needs and other services as needed.
Routinely travel within Plan’s service area to establish and maintain good working relationships with provider organizations and community organizations where marketing activities are conducted.
Promoting the Vision, Mission, Values and Goals of MetroPlusHealth Plan.
Routinely travel within service area to conduct and/or participate in telemarketing/outreach efforts as required.
Responsible for the development and nurturing of long-term relationships with existing and new clients/providers to meet or exceed assigned sales targets for role.
Serve as field base on-boarding collaborator for new sales staff, i.e., field shadowing, go to person for weekly/monthly referral report formatting and policy inquiries.
Track key account metrics, preparing reports on account status, and analyzing client data to identify trends and opportunities.

Required Education, Training & Professional Experience

Must have a High School Diploma or GED, College Degree or coursework preferred
3-5 years of Sales and Customer Relations experience required.
Medicaid Advantage Plus and Managed Long-Term Care Plan (MLTC) experience required.
Valid NYS Driver’s License is a plus

Licensure and/or Certification Required

New York State Life, Accident and Health Insurance Agent License

Job Type: Full-time

Pay: $65,592.00 per year

Benefits:

401(k)
403(b)
Dental insurance
Disability insurance
Flexible spending account
Health insurance
Life insurance
Vision insurance

Work Location: In person

Apply Now

Refine Your Search

customer support representative jobs in borough of queens ny

MAP Sales Representative II

Customer Service Representative

MAP Sales Representative II - NYS Life, Accident and Health License Required

Bilingual Customer Support Representative (Chinese Required) Weekend Shifts (WFH)

Account Support Representative (Bilingual - Mandarin or Cantonese)

TTRPG Office Assistant and Customer Support Representative

Member Service Representative

Customer Service Representative

Customer Service Representative - State Farm Agent Team Member

Customer Service Representative (Bengali/English)

Part-Time Member Service Representative

Customer Service Representative

Customer service representative

Customer Service Representative

Customer Service Representative

Union Customer Service Representative

Technical Product Support Representative

Customer Service Representative

Universal Banker- Jamaica

Patient Services Representative

I want to receive the latest job alert for customer support representative in borough of queens ny

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