Top 149 Reception appointment Jobs in Boston, Ma

Reception Desk Representative, Radiology
Beth Israel Lahey Health —Boston, MA
- $20.50 - $27.59 an hour
- Full-time
- Hospital
- Computer literacy
- English
Front Desk Concierge
Security job —West Roxbury, MA
- $23.42 - $28.20 an hour
- Part-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Flexible schedule
Quick Apply
3d
Receptionist/Administrative Assistant
Lynch Fink Harrington & Gray LLP —Boston, MA
- $20 - $25 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
Practice Secretary
NeighborHealth —Boston, MA
- $20 - $30 an hour
- Part-time
- Background check
- Spanish
- Computer literacy
Receptionist/Front Desk
Cambridge Health Alliance —Everett, MA
- Temporary
- Surgery
- High school diploma or GED
- Clinic
- Health insurance
- Flexible schedule
Attendant Spa/Health Club
Seaport Hotel —Boston, MA
- Up to $26.50 an hour
- Part-time
- CPR Certification
- English
- Hotel
Spa Concierge & Content Creator
étant - A Spa for Well-being —Boston, MA
- $21 - $25 an hour
- Part-time
- Bilingual
- Customer service
- In-person
- Paid time off
- Employee discount
Quick Apply
8d
Dental Receptionist
River street family dental —Mattapan, MA
- $20 - $25 an hour
- Part-time
- Dental office
- HIPAA
- Conflict management
- Health insurance
Quick Apply
5d
Administrative Assistant
ZS —Boston, MA
- Online Application
- Microsoft Outlook
- English
- Mid-level
- Work from home
- Opportunities for advancement
10h
Attendance Clerk
East Bridgewater Public Schools —East Bridgewater, MA
- Full-time
- Office
- Public school
- Entry level
Administrative Assistant, Front Desk Reception
Lighthouse Realty Management, LLC —Boston, MA
- $20 - $25 an hour
- Full-time
- Spanish
- Office
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
4d
Pace Center Secretary
NeighborHealth —Boston, MA
- $18 - $27 an hour
- Online Application
- Background check
- Administrative experience
- High school diploma or GED
Call Center Rep Level I
Upham's Community Care —Dorchester, MA
- $18 - $25 an hour
- Part-time
- Spanish
- Experience working with individuals with disabilities
- Urgent Care
- Opportunities for advancement
Quick Apply
Reception Appointment Clerk Part time 20 hours
Lynn Community Health Center —Lynn, MA
- $18.51 - $24.91 an hour
- Part-time
- Spanish
- English
- High school diploma or GED
Quick Apply
Patient Service/Front Desk Coordinator
MyEyeDr. —Boston, MA
- $15.45 - $20.15 an hour
- Weekends as needed
- Administrative experience
- Computer skills
- Communication skills
- Paid holidays
- Health insurance
Office Assistant
Disabled American Veterans —Boston, MA
- $16.93 - $26.30 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
Quick Apply
Administrative Assistant, Health & Wellness Center
Thayer Academy —Braintree, MA
- $26 - $29 an hour
- Full-time
- School experience
- Google Workspace
- Bachelor's degree
- Opportunities for advancement
Quick Apply
Medical Secretary – Primary Care Center
Beth Israel Lahey Health —Cambridge, MA
- $20.00 - $26.92 an hour
- Weekends as needed
- Ability to walk for extended periods
- Word processing
- Computer literacy
Patient Services Representative - Front Desk
Boston Bone and Joint Institute —Boston, MA
- $21 - $23 an hour
- Full-time
- Writing skills
- Math
- Cleaning
Quick Apply
Receptionist
Avant LASIK Spa —Woburn, MA
- Email
- Bilingual
- High school diploma or GED
- Clinic

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Reception Desk Representative, Radiology

Beth Israel Lahey Health -
Boston, MA

Apply Now

Job Details

Full-time
$20.50 - $27.59 an hour

Qualifications

Computer operation
Computer literacy
High school diploma or GED
Typing
Medical terminology

Full Job Description

Boston, MA • Beth Israel Deaconess Medical Center • Full-time • Day

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Job Summary: The Reception Desk Rep interacts extensively in person/ via telephone with patients, the public, healthcare providers, support staff and other Medical Center personnel. As a first point of contact when patients arrive into the department, the position requires excellent customers service skills, broad-judgment, independent thinking and problem solving. Additionally the representative follows workflow and company guidelines, and is responsible for scheduling appointments and updating demographic and correct billing/insurance information.<br><br>

Job Description:

Essential Responsibilities:

Answers, screens, and processes incoming calls in a professional manner. Directs patient access to the department by greeting, scheduling, checking in, and canceling patients appointments for a multiple providers.

Utilizes and adheres to department and hospital guidelines and accurately updates patient’s demographic and insurance data at the time of scheduling and check-in.

Utilizes and adheres to a phone script, clinical decision trees, and scheduling criteria following department guidelines. Uses independent knowledge within scope of knowledge and training to determine the type of appointment needed and urgency to schedule the patient to the appropriate provider or triage the call.

Sends out accurate and complete communication e-mails to physicians or to other healthcare providers.

Take appropriate actions to diffuse challenging situations. Seeks assistance from supervisor and others appropriately when confronted with unpredictable patients situations and or/behaviors.

Required Qualifications:

High School diploma or GED required. Associate’s degree preferred.

1-3 years related work experience required in a customer service role. Have demonstrated skills excellence including active listening, problem solving, and the ability to remain calm in emotional or stressful situations..

Attention to detail, strong verbal communication , customer service and keyboarding skills.

Medical terminology knowledge.

Excellent interpersonal skills and the ability to work both independently and as a part of the team which includes fellow Reception Representatives, technologists, physicians and nurses.

Basic familiarity with computers. Ability to navigate at a basic level within web-based applications.

Preferred Qualifications:

Prior experience working in customer service related roles.

Competencies:

Decision Making: Ability to make decisions that are based on specific instructions, standard practices and established procedures which generally require little or no supervision.

Problem Solving: Ability to address problems that are routine, somewhat repetitive and generally solved by following clear directions and procedures and by identifying opportunities for process improvements.

Independence of Action: Ability to follow general instructions and procedures as provided. Work is monitored by supervisor/manager.

Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.

Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.

Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.

Team Work: Ability to interact respectfully with other employees, professional staff and/or external contacts to offer ideas, identify issues, obtain information or deliver services.

Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.

Physical Nature of the Job:
Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally

Pay Range:

$20.50 – $27.59

The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled

Job details

Employment: Full-time
Hours/Week: 40
Shift: Day
Category: Administrative / Executive Assistants
Pay Range: $20.50 - $27.59
FLSA: Non-Exempt
Req ID: JR94846

Apply Now

Refine Your Search

reception appointment jobs in boston, ma

Reception Desk Representative, Radiology

Front Desk Concierge

Receptionist/Administrative Assistant

Practice Secretary

Receptionist/Front Desk

Attendant Spa/Health Club

Spa Concierge & Content Creator

Dental Receptionist

Administrative Assistant

Attendance Clerk

Administrative Assistant, Front Desk Reception

Pace Center Secretary

Call Center Rep Level I

Reception Appointment Clerk Part time 20 hours

Patient Service/Front Desk Coordinator

Office Assistant

Administrative Assistant, Health & Wellness Center

Medical Secretary – Primary Care Center

Patient Services Representative - Front Desk

Receptionist

I want to receive the latest job alert for reception appointment in boston, ma

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As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled

Job details

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