Top 582 Service desk associate Jobs in Boston, Ma

Patient Services Representative – Pediatric Primary Care
Pediatric Associates of Norwood & Franklin —Norwood, MA
- $23 - $28 an hour
- Full-time
- Background check
- Private practice
- Spanish
- Paid training
- Paid holidays
Quick Apply
Front Desk Agent
Marriott International, Inc —Boston, MA
- $31.42 an hour
- Full-time
- Hotel
- High school diploma or GED
- Front desk
2d
Front Desk Clerk
Marriott International, Inc —Boston, MA
- $31.42 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
Front Desk Agent
Sage Hospitality —Boston, MA
- $33.00 - $33.50 an hour
- Full-time
- English
- Hotel
- High school diploma or GED
- Commuter assistance
- Health insurance
2d
Desk Associate
MIT —Cambridge, MA
- $26.85 an hour
- Full-time
- Residential
- Administrative experience
- High school diploma or GED
Housekeeping Attendant
Marriott International, Inc —Boston, MA
- $31.95 an hour
- Full-time
- Hotel
- Entry level
- Under 1 year
12d
Housekeeper
Marriott International, Inc —Boston, MA
- $31.17 an hour
- Full-time
- Entry level
- Resort
- Under 1 year
Front Desk Associate - AC Hotel Boston Downtown
Colwen Management Inc —Boston, MA
- $24 - $25 an hour
- Weekends as needed
- Spanish
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Front Desk Associate, 501 Boylston St
WeWork —Boston, MA
- $21 - $22 an hour
- Full-time
- Computer literacy
- Cleaning
- Computer skills
- Paid parental leave
- AD&D insurance
Administrative Assistant
Northeastern University —Boston, MA
- $23.37 - $32.14 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
- Health insurance
- Dental insurance
Client Service Associate
Cerity Partners —Boston, MA
- $60,000 - $80,000 a year
- Email
- Mid-level
- Office
- Bachelor's degree
- Commuter assistance
- Dental insurance
Part Time Front Desk Associate - Midtown Hotel
Colwen Management Inc —Boston, MA
- $24 an hour
- Part-time
- Spanish
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Front Desk Associate (Contractor)
Playbook —Boston, MA
- $25 an hour
- Weekends as needed
- Google Workspace
- High school diploma or GED
- US work authorization
IT Support Associate II
Harvard University —Boston, MA
- Full-time
- Mid-level
- Databases
- University
- Commuter assistance
- Health insurance
2d
Doorperson
Barkan Management Company —Boston, MA
- $23 - $25 an hour
- Full-time
- Computer literacy
- Residential
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
Front Desk Associate
Planet Fitness —Boston, MA
- Part-time
- 18 years or older
- Computer literacy
- Computer skills
- Paid holidays
- Health insurance
Street Occupancy Permit Cashier
City of Cambridge, MA —Cambridge, MA
- $25.25 - $35.30 an hour
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Commuter assistance
- Paid holidays
5d
Service Desk Technician
Wolf & Company, P.C. —Boston, MA
- $55,000 - $65,000 a year
- Full-time
- Hybrid work
- Computer science
- Microsoft Excel
- Microsoft Outlook
- 401(k)
1d
Front Desk Associate
Meco Hotels —Boston, MA
- $18 - $20 an hour
- Overnight shift
- Hotel
- In-person
- 1 year
- Health insurance
- Dental insurance
IT Service Desk Analyst
CarGurus —Boston, MA
- $52,000 - $66,000 a year
- Hybrid work
- Google Workspace
- Research
- Mid-level
- Food provided

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Patient Services Representative – Pediatric Primary Care

Pediatric Associates of Norwood & Franklin
Norwood, MA

Quick Apply

Job Details

Full-time
$23 - $28 an hour

Benefits

Paid training
Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Uniform allowance
Vision insurance
Professional development assistance
Opportunities for advancement
Life insurance
Retirement plan
Paid sick time

Qualifications

Insurance verification
EHR systems
Primary care
HIPAA
High school diploma or GED
ICD-10
Medical records
Organizational skills
EMR systems
Multi-line phone systems
Epic
Medical terminology
Medical receptionist

Full Job Description

Position Summary

We are seeking an enthusiastic and detail-oriented Patient Services Representative (PSR) to join our dedicated team at a busy pediatric medical clinic serving the Norwood and Franklin communities. As a key member of our front office staff, you will be the first point of contact for patients and families, providing exceptional customer service while supporting the day-to-day administrative operations of the practice. This role requires strong interpersonal skills, the ability to multitask, and a commitment to delivering a welcoming and efficient experience for our patients.

Key Responsibilities

Patient Interaction & Front Desk Support

Greet patients, families, and visitors with a friendly, professional demeanor.
Assist with patient check-in and check-out procedures, ensuring accuracy in all documentation.
Answer incoming calls promptly and direct inquiries appropriately using a multi-line phone system.
Provide clear and courteous communication to patients in person, over the phone, and via electronic platforms.

Scheduling & Appointment Management

Schedule, confirm, and reschedule appointments according to provider availability and patient needs.
Monitor and accommodate walk-ins and same-day appointment requests where possible.
Coordinate follow-up appointments, referrals, and any required documentation.

Insurance, Billing & Payments

Verify insurance eligibility and document verification accurately in the patient’s electronic medical record (EMR).
Collect co-pays and outstanding balances at time of service with 100% accuracy.
Post payments and balance daily receipts for end-of-day reconciliation.
Review and update patient demographic and insurance information at each visit.

Administrative Duties

Maintain confidentiality and adhere to HIPAA regulations at all times.
Manage incoming and outgoing mail and package deliveries.
File, archive, and retrieve medical records and correspondence.
Support team members and clinical staff with clerical tasks as needed.
Help ensure the front office area is clean, organized, and welcoming.

Qualifications

High school diploma, GED, or equivalent required.
Minimum of one (1) year experience in a healthcare setting, preferably pediatric or primary care.
Prior experience with EPIC electronic medical records system strongly preferred.
Bilingual candidates (especially Spanish) are highly encouraged to apply.
Proficiency in general office equipment and technology, including computers, fax machines, scanners, and multi-line phones.
Understanding of basic medical terminology, insurance billing, CPT coding, and managed care referral procedures.
Demonstrated ability to provide compassionate, respectful, and efficient service in a fast-paced environment.
Excellent communication, organization, and problem-solving skills.

Benefits

We offer a competitive benefits package including:

Medical and Dental Insurance
Retirement Plan Options
Paid Time Off (Vacation, Sick, Holidays)
Staff Wellness Initiatives
Opportunities for Professional Development
Supportive and Collaborative Work Environment

Join Our Team!
If you're passionate about helping children and families and enjoy working in a team-oriented setting, we’d love to hear from you.

Job Type: Full-time

Pay: $23.00 - $28.00 per hour

Expected hours: 30.0 – 40.0 per week

Benefits:

401(k)
Dental insurance
Health insurance
Life insurance
Opportunities for advancement
Paid sick time
Paid time off
Paid training
Professional development assistance
Retirement plan
Uniform allowance
Vision insurance

Application Question(s):

Additional practice site in Franklin, MA - must be able to work at both sites

Experience:

medical office: 1 year (Required)

Shift availability:

Day Shift (Required)
Night Shift (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

service desk associate jobs in boston, ma

Patient Services Representative – Pediatric Primary Care

Front Desk Agent

Front Desk Clerk

Front Desk Agent

Desk Associate

Housekeeping Attendant

Housekeeper

Front Desk Associate - AC Hotel Boston Downtown

Front Desk Associate, 501 Boylston St

Administrative Assistant

Client Service Associate

Part Time Front Desk Associate - Midtown Hotel

Front Desk Associate (Contractor)

IT Support Associate II

Doorperson

Front Desk Associate

Street Occupancy Permit Cashier

Service Desk Technician

Front Desk Associate

IT Service Desk Analyst

I want to receive the latest job alert for service desk associate in boston, ma

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