Top 6 Customer care coordinator Jobs in Bozeman, Mt

Care Coordinator (Medical Receptionist/PSR)
Lone Peak Physical Therapy —Bozeman, MT
- $18 - $22 an hour
- Full-time
- Computer literacy
- HIPAA
- High school diploma or GED
- Dental insurance
- Paid time off
Patient Care Coordinator (Medical Receptionist – We'll Train the Right Person)
20Twenty EyeCare —Bozeman, MT
- $19 - $23 an hour
- Part-time
- High school diploma or GED
- Clinic
- US work authorization
- Paid training
- Paid holidays
Quick Apply
Surgery Scheduler
West Bozeman Surgery Center (11527) —Bozeman, MT
- Full-time
- Surgery
- Medical office experience
- Mid-level
- Health savings account
- AD&D insurance

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Care Coordinator (Medical Receptionist/PSR)

Lone Peak Physical Therapy -
Bozeman, MT

Apply Now

Job Details

Full-time
$18 - $22 an hour

Benefits

Dental insurance
Paid time off
Parental leave
Vision insurance
401(k) matching

Qualifications

Computer operation
Patient scheduling systems
Phone communication
Spreadsheets
Direct client contact
High school diploma or GED
EMR/EHR
Desktop applications
Computer skills
Productivity software
Office phone management

Full Job Description

Overview:

Lone Peak Physical Therapy, a member of the Confluent Health family, is looking for a Full Time Front Desk Medical Receptionist to join our team!

Pay Range: $18-$22/Hour
Location: Bozeman, Montana 59718

At Confluent Health and our family of affiliated brands, Care Coordinators are the heartbeat of the clinic. They are the first voice a patient hears and the first face they see. You set the tone for the entire patient experience: organized, warm, and professional from the very first call through every visit. This is a fast-paced, multi-tasking role where no two days look the same, and where your ability to stay calm, follow through, and take ownership makes a direct impact on patients and the clinical team.

What we offer:

Health, Dental, and Vision Insurance
Paid Time Off
Family Building and Parental Leave Benefits
401(k) with employer matching up to 4%
Structured onboarding with a 30/60/90-day development plan and ongoing support from clinic leadership
Clear growth pathways; many of our front desk team members have advanced into clinic management, operations, and leadership roles
A collaborative team culture where no one is left on an island; you'll have access to leadership and a built-in buddy system across clinic locations

Responsibilities:

Create a welcoming, professional first impression for patients, visitors, and referral sources
Manage front desk operations including patient check-in, check-out, scheduling, insurance verification/authorization, and phone calls
Review, schedule, and follow up on incoming referrals by gathering information, creating or updating patient records, and helping patients understand next steps
Keep patient flow and schedules moving by confirming appointments, working waitlists, filling cancellations, and following up with patients who need future visits
Collect copays, balances, and other patient payments accurately and professionally, including basic payment tracking or reconciliation when needed
Protect patient privacy and uphold HIPAA standards in all front desk interactions and documentation

Qualifications:

What We’re Looking For:

You don't need a healthcare background to be great in this role — but you do need to be someone who genuinely enjoys helping people, thrives in a busy environment, and takes ownership of your work. If you've worked in any customer-facing role and want to build a career in healthcare, we want to hear from you.

- - High School Diploma or GED required
  - 1+ year of experience in a customer-facing or patient-facing role, this could include retail, hospitality, call center, medical reception, or any setting where you regularly interacted with the public in person or over the phone
  - Demonstrated ability to manage multiple tasks at once while staying organized and detail-oriented
  - Comfortable and confident communicating on the phone, including handling upset or frustrated callers with patience and professionalism
  - Basic computer proficiency: comfortable learning new systems, navigating scheduling software, sending emails, and working in spreadsheets
  - No prior medical experience required — we provide comprehensive training including EMR navigation, insurance fundamentals, scheduling workflows, and phone etiquette

About:

Confluent Health, LLC and its affiliates are equal opportunity employers committed to building a diverse and inclusive workforce. We do not discriminate based on race, color, religion, sex, sexual orientation, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, national origin, marital status, age, disability, veteran status, or other applicable legally protected characteristics. If you need assistance or would like to request an accommodation due to a disability, please contact us at [email protected].

Apply Now

Refine Your Search

customer care coordinator jobs in bozeman, mt

Care Coordinator (Medical Receptionist/PSR)

Patient Care Coordinator (Medical Receptionist – We'll Train the Right Person)

Surgery Scheduler

Other jobs to consider

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I want to receive the latest job alert for customer care coordinator in bozeman, mt

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