Top 369 Knowledge manager Jobs in Brainerd, Mn

Guest Services Manager
Grand View Lodge —Nisswa, MN
- $70,000 - $80,000 a year
- Extended hours
- Microsoft Excel
- Ability to walk for extended periods
- Mid-level
- Opportunities for advancement
General Manager
Northern Pacific Center LLC —Brainerd, MN
- $100,000 - $125,000 a year
- Weekends as needed
- 5 years
- Restaurant management
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
HR Generalist / Office Manager
Magnum Machining, Inc. —Deerwood, MN
- $20 - $28 an hour
- Full-time
- Mid-level
- Office
- 3 years
- Health savings account
- Paid holidays
Quick Apply
5d
Retail Business Manager- Furniture & Home Furnishings
Lonesome Cottage Furniture Company —Pequot Lakes, MN
- From $1 a year
- Weekends as needed
- Inventory management
- Merchandising
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
3d
Store Manager
Melrose 1 Stop —Little Falls, MN
- $40,000 - $50,000 a year
- Full-time
- Merchandising
- Mid-level
- Ability to lift 50 pounds
- Paid holidays
- Employee discount
Quick Apply
9d
Sales Manager
Grand View Lodge —Nisswa, MN
- $65,000 - $70,000 a year
- Extended hours
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quality Manager - Wind
M. A. Mortenson Company —Minnesota
- $100,100 - $150,200 a year
- Up to 50% travel
- Construction site
- Mid-level
- AD&D insurance
- Paid holidays
Roofing Sales Manager
Bold North Roofing and Contracting —Minnesota
- $80,000 - $300,000 a year
- Full-time
- Sales
- Customer service
- Mid-level
- 401(k)
- Paid time off
Quick Apply
Regional Sales Manager, Specialty Nutrition Systems - North Central (Minnesota, Wisconsin)
Avanos Medical —Minnesota
- Full-time
- Remote
- Hospital
- 3 years
- Bachelor's degree
- Health insurance
- 401(k) matching
Territory Manager, Interventional Pain - Minneapolis, MN
Avanos Medical —Minnesota
- $70,000 - $130,000 a year
- Weekends as needed
- Remote
- Marketing
- Hospital
- 5 years
- Health insurance
- 401(k) matching
2d
Full-Time Store Manager Trainee
Aldi —Baxter, MN
- From $29.50 an hour
- Full-time
- 18 years or older
- Inventory management
- Writing skills
- Paid parental leave
- AD&D insurance
Licensed Salon Manager
Sport Clips —Baxter, MN
- $38.94 - $50.72 an hour
- Weekends as needed
- Barbering License
- Cosmetology License
- Sales
- Dental insurance
- Vision insurance
Quick Apply
Construction Electrical Project Manager I - Solar
M. A. Mortenson Company —Minnesota
- $125,600 - $188,400 a year
- Construction site
- Customer service
- Driver's License
- AD&D insurance
- Paid holidays
Regional Field Service Manager, Minnesota
Top Tempo Technical —Brainerd, MN
- From $75,000 a year
- Full-time
- Management
- Hospital
- Mid-level
Quick Apply
Senior MEP Project Manager - Data Center
M. A. Mortenson Company —Minnesota
- $144,300 - $238,400 a year
- Construction site
- Customer service
- 5 years
- AD&D insurance
- Paid holidays
Travel RN – Assisted Living Support Nurse Or SNF Nurse Manager
Healthcare Specialty Onsite Services —Minnesota
- $49 - $52 an hour
- Temporary
- Skilled nursing facility
- RN License
- Mid-level
- Mileage reimbursement
- Paid time off
Quick Apply
RN Case Manager
Moments Hospice —Brainerd, MN
- $75,000 - $90,000 a year
- Full-time
- RN License
- Mid-level
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
1d
Area Manager, RSR
Amazon.com Services LLC —Baxter, MN
- $70,000 - $90,900 a year
- Weekends as needed
- Mid-level
- Ability to climb stairs
- Bachelor's degree
- AD&D insurance
- Health insurance
Airport Station Manager - BRD
Unifi Aviation, LLC —Brainerd, MN
- Overtime
- 18 years or older
- Mid-level
- 3 years
- Wellness program
- Paid holidays
8d
Club Manager
Planet Fitness - PF Baseline Fitness —Brainerd, MN
- Full-time
- Computer literacy
- Mid-level
- Ability to lift 50 pounds
- Health savings account
- Disability insurance
Quick Apply

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knowledge manager jobs near brainerd, mn

Guest Services Manager

Grand View Lodge -
Nisswa, MN

Apply Now

Job Details

Full-time
$70,000 - $80,000 a year

Benefits

Opportunities for advancement

Qualifications

Team member evaluation
Microsoft Excel
Customer relationship building
Road transportation operations
Property management tools
Resort experience
Managing teams in a customer support role
Coaching
Greeting customers
Team scheduling
Performance feedback (performance evaluation method)
Managing hospitality teams
De-escalation techniques
Conflict de-escalation
Mid-level
Frontline customer support management
Supply chain transportation management
Leadership development
3 years
Team development
Hiring
Scheduling pickups and deliveries
Decision making
Hospitality Management
Mentoring
Recruiting
Guest services software
Hotel staff training
Productivity software
Hotel and accommodations guest complaints handling

Full Job Description

Position Overview:

Grand View Lodge is looking for a polished, guest-obsessed leader to manage our Guest Services operation: overseeing Front Desk, Reservations, and Transportation, the three departments that define the first and last impression every guest takes home. You'll set and uphold service standards, develop a high-performing team, and ensure that every touchpoint in the guest journey reflects the warmth and excellence Grand View Lodge is known for. This is a high-visibility, high-impact role with real exposure to all aspects of resort operations and a clear path toward broader leadership opportunities within Cote Hospitality.

About Grand View Lodge & Cote Hospitality:

For over 100 years, Cote Hospitality has crafted transformative guest experiences across world-class resorts and camps. At Grand View Lodge, that means exceptional wellness woven into a full resort lifestyle, golf, dining, events, and more, all grounded in our CoteCares culture of belonging, respect, and shared purpose. We're invested in your growth here: this role comes with real opportunity to advance and expand your skills within our Guest Services department.

Duties & Responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Lead and align the Front Desk, Reservations, and Transportation teams to deliver a seamless, elevated guest experience from first contact through departure.
Establish and maintain call and service standards that drive both guest satisfaction and revenue; ensuring every interaction reflects GVL's commitment to excellence.
Ensure guests are welcomed, checked in and out professionally, and that every service touchpoint meets or exceeds our standards.
Own guest recovery; troubleshoot complaints and service concerns with professionalism, empathy, and urgency, turning difficult moments into lasting positive impressions.
Recruit, hire, train, and develop Front Desk, Reservations, and Transportation staff; conduct regular performance evaluations and build a culture of accountability and growth.
Coach and mentor team supervisors and leads, helping them grow as leaders and perform at their fullest potential.
Manage transportation operations; scheduling drivers, coordinating pick-up and drop-off logistics, and ensuring timely, professional service for guests and associates alike.
Partner cross-departmentally to ensure a cohesive, consistent resort experience that reflects the full breadth of what Grand View Lodge offers.
This is a resort hospitality role — availability on weekends, holidays, and extended hours during peak seasons is required.

What You Bring:

Minimum 3 years of hospitality experience, with previous operational leadership in a hotel, resort, or similar environment preferred.
A genuine passion for guest service; you take personal pride in the experience every guest has and hold your team to the same standard.
Strong communication skills across all formats; you're as comfortable leading a team meeting as you are de-escalating a guest complaint or presenting to leadership.
Exceptional organizational ability and sound decision-making under pressure; you stay composed when things get busy and find solutions quickly.
Experience with property management and reservations software; knowledge of Opera, HMS, SCS, or similar systems is a strong plus.
Proficiency in Microsoft Word, Excel, and PowerPoint; comfortable learning new software applications.
A self-starter mindset; results-driven, innovative, and able to balance short and long-term priorities without losing sight of the guest.
Physical ability to stand and walk for 5–6 hours, climb stairs, reach, bend, and occasionally lift 50+ lbs.
A hospitality or business-related degree is preferred but not required; the right experience speaks for itself.

Why Join Us

You'll be part of a team that genuinely invests in its people. CoteCares isn't a tagline, it's how we show up for each other every day. You'll have the tools, support, and team culture to do your best work, with real opportunity to grow your career within our Guest Services department.

#GVL

Apply Now

Refine Your Search

knowledge manager jobs in brainerd, mn

Guest Services Manager

General Manager

HR Generalist / Office Manager

Retail Business Manager- Furniture & Home Furnishings

Store Manager

Sales Manager

Quality Manager - Wind

Roofing Sales Manager

Regional Sales Manager, Specialty Nutrition Systems - North Central (Minnesota, Wisconsin)

Territory Manager, Interventional Pain - Minneapolis, MN

Full-Time Store Manager Trainee

Licensed Salon Manager

Construction Electrical Project Manager I - Solar

Regional Field Service Manager, Minnesota

Senior MEP Project Manager - Data Center

Travel RN – Assisted Living Support Nurse Or SNF Nurse Manager

RN Case Manager

Area Manager, RSR

Airport Station Manager - BRD

Club Manager

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