Top 125 Customer support representative Jobs in Braselton, Ga

Store Support Representative
National Vision —Lawrenceville, GA
- Full-time
- Hybrid work
- Word processing
- Computer literacy
- Windows
- Paid holidays
- Health insurance
Quick Apply
Georgia Remote Customer Service Representative
notifyMD —Lawrenceville, GA
- $16 an hour
- Weekends as needed
- Remote
- English
- Windows
- Typing
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Nicole Billings-Turner - State Farm Agent —Lawrenceville, GA
- $20 - $30 an hour
- Full-time
- Hybrid work
- Spanish
- Communication skills
- Entry level
- Disability insurance
- Health insurance
Quick Apply
Customer Service Representative
Atosa USA, Inc. —Flowery Branch, GA
- $20 an hour
- English
- Mid-level
- 2 years
Quick Apply
Customer Service Representative
SOLID SECURITY SERVICES —Gainesville, GA
- $20 - $22 an hour
- Full-time
- Office
- High school diploma or GED
- Communication skills
- Paid time off
- 401(k) matching
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Preston Nunnally - State Farm Agent —Hoschton, GA
- $35,000 - $50,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply
Associate Customer Service Representative, CI
Liberty Mutual —Suwanee, GA
- $38,000 - $70,000 a year
- Weekends as needed
- Hybrid work
- Office
- High school diploma or GED
- Organizational skills
- Disability insurance
10d
Customer Service Representative
Aaron Plumbing INC —Suwanee, GA
- $17 - $20 an hour
- Full-time
- Hybrid work
- Computer literacy
- Office
- Computer skills
- Disability insurance
- Health insurance
Quick Apply
Patient Services Representative (Medical Receptionist) - Barrow
Piedmont Urgent Care by Wellstreet —Bethlehem, GA
- 12 hour shift
- OSHA
- Urgent Care
- HIPAA
- Paid holidays
- Health insurance
Quick Apply
10d
Customer Service Representative - Gainesville, GA
SUPPLYONE INC. —Gainesville, GA
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Patient Services Representative (Medical Receptionist) - Dacula
Piedmont Urgent Care by Wellstreet —Dacula, GA
- 12 hour shift
- Urgent Care
- HIPAA
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Patient Services Representative
Southeastern Rheumatology Alliance —Gainesville, GA
- Full-time
- HIPAA
- Associate's degree
- Medical terminology
- Paid holidays
- Disability insurance
Quick Apply
Call Center Customer Service Representative (1st Shift)
Travel Incorporated —Duluth, GA
- Full-time
- Remote
- Office
- High school diploma or GED
- Travel
- Paid training
Quick Apply
Administrative Assistant
Deep Clean Mobile - Detailing & Ceramic Coatings —Buford, GA
- $17.50 - $22.00 an hour
- Full-time
- Hybrid work
- Spanish
- English
- Office
- Paid time off
- Opportunities for advancement
Quick Apply
Customer Service Representative
Bitzer US Inc —Flowery Branch, GA
- $18 - $22 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Ability to walk for extended periods
- Disability insurance
- Health insurance
Quick Apply
9d
On-Site CSR II
Motion Industries (MOT) —Lawrenceville, GA
- Full-time
- 5 years
- Computer literacy
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Dana Kerr - State Farm Agent —Athens, GA
- $45,000 - $65,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- 401(k)
Quick Apply
Manager, Onsite Services
W.W. Grainger —Athens, GA
- $80,900 - $134,900 a year
- Hybrid work
- Inventory management
- Mid-level
- Leadership
- Paid parental leave
- Dental insurance
Customer Service Representative - State Farm Agent Team Member
Trent Lewis - State Farm Agent —Lawrenceville, GA
- $45,000 - $60,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- 401(k)
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Mia Mcworter - State Farm Agent —Dacula, GA
- $42,000 - $58,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- Paid time off
Quick Apply

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Store Support Representative

National Vision -
Lawrenceville, GA

Quick Apply

Job Details

Full-time

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Parental leave
401(k) matching

Qualifications

Computer operation
Phone communication
Word processing
Spreadsheets
Windows
High school diploma or GED
Typing
POS systems
Ticketing system technical support
Client interaction via phone calls

Full Job Description

Company Description

At National Vision we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible. National Vision is one of the largest optical retail companies in the United States with over 1,200 stores. We operate four retail brands: America’s Best Contacts & Eyeglasses, Eyeglass World, and Vista Optical inside select Fred Meyer stores and on select military bases. We offer an innovative culture where training is a priority, hard work is praised, and career growth is a reality.

We are hiring for a Store Support Representative to join our growing team!

Job Description

Provides operational and application support to our retail stores by assisting with point-of-sale (POS), order management, optical workflows, payment processing, refunds, and other store support-related functions. The role focuses on troubleshooting store operations, resolving support requests, documenting cases, and partnering with internal departments to ensure timely issue resolution.

What Would You Do? The Specifics.

Provide phone and email support to retail store associates by troubleshooting operational and application-related issues.
Support store associates with Point of Sale (POS), order management, payment processing, refunds, insurance transactions, pricing discrepancies, promotions, and other store operational processes.
Research, troubleshoot, and resolve store support requests while following established policies and procedures.
Document all customer interactions, troubleshooting steps, resolutions, and follow-up actions within the SERVE ticketing system.
Escalate complex issues to the appropriate internal departments, including IT, Application Support, Development, Distribution Center, Vendor Specialist, Finance, or other business partners when necessary.
Monitor assigned cases to ensure timely follow-up and resolution while communicating updates to stores.
Partner with cross-functional teams to resolve order, inventory, fulfillment, vendor, and operational issues impacting store performance.
Maintain current knowledge of store systems, applications, policies, and operational procedures through ongoing training and documentation.
Deliver exceptional customer service by providing clear communication, accurate guidance, and timely issue resolution.
Meet departmental productivity, quality, documentation, and customer service performance metrics.
Respond to approximately 35 or more support requests daily through inbound calls, emails, chats, and ticket queues.

Qualifications

Work Experience

1+ Call Center Support experience. (Required)

Education

High School Diploma or equivalent. (Required)

Additional Skills

Intermediate: Spreadsheet, Word Processing/Typing. (Required)
Computer networking. (Preferred)
Must be able to type 60 WPM. (Required)
Ability to work at least 1-2 Saturday a month. (Required)
Ticketing system (Serve). (Required)
POS Experience. (Required)
Must have good understanding of computer operating systems including Windows. (Required)
Effective problem solving and troubleshooting skills. (Required)
Excellent verbal & written communication and documentation skills, with the ability to listen and understand instructions. (Required)
Excellent telephone and interpersonal skills. (Required)
Completion of in-depth side by side classroom training. (Required)
Must be able to work unsupervised, as well as part of a team and produce the same quality output. (Required)
Experience supporting a proprietary software application or POS system. (Required)

Additional Information

Taking Care of our People!

We understand the importance of financial health and security, and because of that, we provide competitive compensation to all Associates. We also offer a comprehensive benefits package including health and dental insurance, 401k retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount and much, much more. At National Vision, we strive to deliver opportunities for professional growth and long-term career fulfillment. We provide training programs, access to educational courses and pride ourselves on the ever-increasing amount of promotions from within.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.

Quick Apply

Refine Your Search

customer support representative jobs in braselton, ga

Store Support Representative

Georgia Remote Customer Service Representative

Customer Service Representative - State Farm Agent Team Member

Customer Service Representative

Customer Service Representative

Customer Service Representative - State Farm Agent Team Member

Associate Customer Service Representative, CI

Customer Service Representative

Patient Services Representative (Medical Receptionist) - Barrow

Customer Service Representative - Gainesville, GA

Patient Services Representative (Medical Receptionist) - Dacula

Patient Services Representative

Call Center Customer Service Representative (1st Shift)

Administrative Assistant

Customer Service Representative

On-Site CSR II

Customer Service Representative - State Farm Agent Team Member

Manager, Onsite Services

Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

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