Top 76 Helpdesk technician Jobs in Brea, Ca

IT Support Technician
Masra Tech —Lake Forest, CA
- $23 - $27 an hour
- Full-time
- Background check
- Clean driving record
- English
- Paid time off
- Professional development assistance
Quick Apply
Helpdesk Support Technician
Connection —Brea, CA
- $29 an hour
- Full-time
- Mid-level
- Office
- Windows
15h
IT Support Specialist
WINONICS —Brea, CA
- $23 - $25 an hour
- Full-time
- Computer Science
- ERP systems
- Mid-level
Quick Apply
1d
User Support Technician
Superior Court of Orange County —Orange County, CA
- $36.88 - $45.69 an hour
- Online Application
- Background check
- Research
- Mid-level
- AD&D insurance
- Paid holidays
13d
IT Support Technician
Multi Media LLC —Irvine, CA
- $66,000 - $80,500 a year
- Full-time
- Hybrid work
- Google Workspace
- Office
- Windows
- Paid holidays
- Disability insurance
Quick Apply
Field Support Technician - Remote
SWBC PEO —Brea, CA
- $25 - $35 an hour
- On call
- Mid-level
- Office
- In-person
Quick Apply
IT Technician
Harris Spice —Anaheim, CA
- $22 - $25 an hour
- Full-time
- Computer science
- Microsoft Outlook
- Computer Science
- Health savings account
- Health insurance
Quick Apply
Field Support Technician - Remote
Sunset Technologies Group Inc. —Brea, CA
- $25 - $35 an hour
- Full-time
- HIPAA
- Mid-level
- Office
Quick Apply
IT Help Desk Specialist
H MART —Whittier, CA
- $29 - $32 an hour
- Computer Science
- English
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
IT Support Technician
Karman Space & Defense —South El Monte, CA
- $28 - $37 an hour
- Full-time
- Microsoft Outlook
- Office
- Windows
2d
Desktop Support Technician, Senior
OCTA —Orange, CA
- $42.06 - $57.87 an hour
- Full-time
- 5 years
- Bachelor's degree
- In-person
Help Desk Technician 1
MATT Construction —Santa Fe Springs, CA
- $36 - $43 an hour
- Full-time
- Background check
- Construction site
- Mid-level
- Health savings account
- Health insurance
Quick Apply
9d
IT Helpdesk Support Technician
Sofia University —Costa Mesa, CA
- $25 an hour
- Part-time
- Hybrid work
- Microsoft Office
- University
- US work authorization
Quick Apply
14d
IT Support Technician
Intratek Computer Inc —Santa Ana, CA
- Up to $32 an hour
- Contract
- Word processing
- English
- Research
- Paid holidays
- Health insurance
Quick Apply
Help Desk Technician II (Onsite)
CRISTEK INTERCONNECTS INC —Anaheim, CA
- $28.00 - $30.50 an hour
- Computer science
- Computer Science
- Mid-level
- Opportunities for advancement
Quick Apply
Helpdesk Support Technician
Los Angeles Regional Food Bank —City of Industry, CA
- $21 - $24 an hour
- Full-time
- Computer Science
- English
- Mid-level
- 403(b) matching
- Paid holidays
Quick Apply
Desktop Technician – Mid Level
Intratek Computer Inc —Orange, CA
- Contract
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Health insurance
Systems Support Specialist 1
Hirsch —Santa Ana, CA
- $60,000 - $65,000 a year
- Full-time
- Background check
- Salesforce
- Windows
- Wellness program
- Health savings account
Quick Apply
Help Desk Coordinator
OnCall IT, Inc. —Irvine, CA
- $26 - $29 an hour
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Microsoft Outlook
- Profit sharing
- Health savings account
Quick Apply
7d
Desktop Technician - Los Angeles, CA
Planned Parenthood Los Angeles —Los Angeles, CA
- $32.21 - $38.65 an hour
- Full-time
- Background check
- Mid-level
- Office
- AD&D insurance
- Disability insurance

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IT Support Technician

Masra Tech
Lake Forest, CA

Quick Apply

Job Details

Full-time
$23 - $27 an hour

Benefits

Paid time off
Professional development assistance
Retirement plan

Qualifications

Computer operation
Customer communication
Wireless access points
English
Wireless communication system operation
Computer hardware
Desktop (troubleshooting support)
Productivity software
CompTIA Security+
CompTIA A+

Full Job Description

Computer Service Technician

About the Role

We are seeking an experienced, detail-oriented Computer Service Technician to deliver hands-on end-user support and maintain computer systems and network infrastructure. This is a technical, client-facing role that requires both strong diagnostic skills and the ability to communicate clearly with non-technical users. The ideal candidate takes ownership of issues from first contact through resolution and holds themselves to a high standard of documentation and follow-through.

Responsibilities

End-User Support

Serve as the primary point of contact for hardware and software support requests for multiple clients and environments.
Diagnose and resolve issues related to email hosting, email clients, printing, malware/virus infections, OS updates, internet connectivity, network, hardware, and application errors
Educate end-users on proper computer use, security best practices, and self-service solutions to reduce repeat incidents

Hardware & Software

Set up, configure, and deploy workstations, laptops, printers, and peripheral devices
Install, update, and troubleshoot operating systems (Windows 10/11, macOS) and business software applications
Perform hardware repairs including component replacement (RAM, storage drives, power supplies, displays)
Maintain an accurate inventory of hardware assets and spare parts

Networking

Configure and troubleshoot wired and wireless networks, routers, switches, and access points
Assist with network connectivity issues including DNS, DHCP, VPN, and IP configuration
Support basic network security tasks including firewall rules and access controls

System Maintenance & Security

Manage antivirus, endpoint protection, and software patch cycles across all devices
Perform routine system audits to identify vulnerabilities, outdated software, or failing hardware
Ensure compliance with data privacy policies and internal security standards
Maintain detailed, accurate records of all service events, repairs, and configurations in the ticketing system

Required Qualifications

2+ years of hands-on experience as a computer technician, IT support, or help desk role
CompTIA A+ certification required; Network+, Cloud+ or Security+ strongly preferred
Demonstrated experience troubleshooting Windows 10/11 in a professional environment
Working knowledge of TCP/IP networking, Wi-Fi configuration, and common network hardware
Experience with Microsoft 365 and related software.
Ability to lift and carry equipment up to 50 lbs. and work in varied physical environments (server rooms, under desks, etc.)

Preferred Qualifications

Other IT user-end support related programs.
Experience with help desk and service tickets.
Familiarity with remote support tools (Connectwise, Radmin VPN, RDP)
macOS support experience
Basic scripting knowledge (PowerShell or batch) for automation tasks

Key Competencies

Technical diagnostic ability — Methodically isolates root causes rather than applying surface-level fixes
Clear communication — Explains technical issues in plain language to non-technical users without condescension
Documentation discipline — Consistently logs all work with enough detail to be useful for future reference and billing purposes
Time management — Prioritizes competing service requests effectively under pressure
Customer focus — Treats end-users with patience and professionalism at all times

What Disqualifies a Candidate

To help set clear expectations, this role is not a fit for candidates who:

Computer programmers or Web designers
Have only self-taught or hobbyist experience with no professional IT environment background
Cannot provide examples of structured troubleshooting processes they follow
Lack any industry certification or formal training
Have no experience working within a ticketing or documented support system

Job Type: Full-time

Pay: $23.00 - $27.00 per hour

Benefits:

Paid time off
Professional development assistance
Retirement plan

Application Question(s):

Do you have a reliable vehicle for Field visits, Drivers license, insurance, and a clean DMV record?

Experience:

Computer repair: 2 years (Required)

Language:

English (Required)

License/Certification:

Comptia Certificaiton (Required)

Work Location: In person

Quick Apply

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