Top 2192 process manager Jobs in buffalo, ny

Service Manager
Confidential —Buffalo, NY
- $60,000 - $75,000 a year
- Full-time
- Dealership
- Customer service
- Computer literacy
- Health savings account
- Health insurance
Quick Apply
Oncology Territory Manager, Hematology - Albany and Buffalo
Daiichi Sankyo, Inc. —Buffalo, NY
- $146,400 - $219,600 a year
- Driver's License
- Bachelor's degree
- Travel
Property Manager
MJ Peterson Real Estate —Amherst, NY
- $52,000 - $60,000 a year
- Urgently hiring
- Background check
- Sales
- Mid-level
- Dental insurance
- Paid time off
Quick Apply
Property Manager
Iskalo Development Corp —Williamsville, NY
- $72,000 - $90,000 a year
- Full-time
- 7 years
- Microsoft Excel
- Office
- Health insurance
- Dental insurance
Quick Apply
Compliance Manager
Alkegen —Tonawanda, NY
- $100,000 - $120,000 a year
- Full-time
- OSHA
- Mid-level
- Master's degree
- 401(k)
Quick Apply
9d
Dispensary Manager
King Of Budz —Buffalo, NY
- From $70,000 a year
- Weekends as needed
- Background check
- Management
- Inventory management
- Health insurance
- Paid time off
Quick Apply
Network Engineer Manager
Hodgson Russ LLP —Buffalo, NY
- $83,700 - $102,600 a year
- Full-time
- 6 years
- Computer Science
- Office
- Health savings account
- Disability insurance
Quick Apply
Daytime barn manager
Wisdom Farm —Clarence Center, NY
- $50,000 - $60,000 a year
- Full-time
- Heavy lifting
- Basic math
- Mid-level
- Paid time off
Quick Apply
11d
Museum Project Manager
The Center for Kashmir Inc. —Niagara Falls, NY
- $24 - $30 an hour
- Part-time
- US work authorization
- Recruiting
- In-person
- Free parking
Quick Apply
12d
Senior Pre-Litigation Case Manager/Legal Assistant
Towey Law, PLLC —Buffalo, NY
- $25 - $27 an hour
- Full-time
- Mid-level
- 3 years
- Organizational skills
- Free parking
- Paid holidays
Quick Apply
Ecommerce Sales Manager
PoolSupplies.com —Tonawanda, NY
- $75,000 - $90,000 a year
- Full-time
- Background check
- Marketing
- 5 years
- Health insurance
- Dental insurance
Quick Apply
Inside Sales Representative (Area Manager) - Buffalo
United Auto Credit Corporation —Buffalo, NY
- $60,000 - $125,000 a year
- Weekends as needed
- Background check
- Spanish
- Management
- Paid training
- Health insurance
Quick Apply
Parts Manager
Valley Fab & Equipment, Inc. —Boston, NY
- $25 - $28 an hour
- Full-time
- English
- Mid-level
- Forklift
- Health insurance
- Paid time off
Quick Apply
5d
Quality Engineer
Seal & Design —Clarence, NY
- $70,000 - $80,000 a year
- Full-time
- 5 years
- Bachelor of Science
- Bachelor's degree
- Profit sharing
- Paid holidays
Quick Apply
AI-Powered Marketing & Business Development Manager
Good Samaritan Home Health Agency —Buffalo, NY
- $22 - $26 an hour
- Full-time
- Mid-level
- Driver's License
- Older adults
- Health insurance
- Dental insurance
Quick Apply
5d
Animal Behavior Manager
SPCA Serving Erie County —Buffalo, NY
- From $23 an hour
- Weekends as needed
- Management
- Bachelor of Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
3d
PROJECT MANAGER – RESIDENTIAL PAINTING OPERATIONS
Paint Now WNY —Buffalo, NY
- $55,000 - $75,000 a year
- Full-time
- Clean driving record
- Mid-level
- Residential
- Fuel card
Quick Apply
12d
Automotive Assistant Store Manager - Store 682
Mr.Tire Auto Service Centers —Amherst, NY
- $22 an hour
- Weekends as needed
- ASE Certification
- Merchandising
- Mid-level
- Paid holidays
- Dental insurance
Quick Apply
Tax Manager/Individual Tax Accountant - CPA or EA Certified
The ZLC Group CPAs LLC —Amherst, NY
- $75,000 - $85,000 a year
- Full-time
- CPA
- 5 years
- English
- Health insurance
- Dental insurance
Quick Apply
FP&A Manager - AI Trainer
DataAnnotation —Buffalo, NY
- $50 - $60 an hour
- Part-time
- Remote
- English
- Master's degree
- Doctor of Philosophy
Quick Apply
9d

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process manager jobs near buffalo, ny

Service Manager

Confidential
Buffalo, NY

Quick Apply

Job Details

Full-time
$60,000 - $75,000 a year

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication
Teamwork
Customer relationship building
Interpersonal skills
Customer service
In-person customer service
High school diploma or GED
Customer engagement
Desktop applications
Vendor communication
Warranty issues management
Operational excellence initiatives
Productivity software
Training & development

Full Job Description

Position Title: Service Manager

Reports To: Service Director

Summary: The Service Department is an integral and vital part of the dealership, and the manner in which it builds open, honest, trusting relationships with customers and other departments is essential to the dealership’s success. The Service Manager takes the lead role in managing an efficient and profitable Service Department through productive staffing, customer retention, technician training and quality workmanship while improving productivity and reducing costs in order to meet objectives. This position is crucial to achieve the highest customer satisfaction by performing duties in accordance with current vendor practices and our company’s policies and procedures.

Primary Accountabilities:

· Ensuring Service department growth and profitability

· Understanding and ensuring compliance with all vendor policies and warranty procedures

· Reviewing and signing off on all Service Department outside purchases charged to the service Department or a customer repair order

· Reviewing warranty performance statements on ISIS monthly

· Reviewing C.O.D repair orders to ensure the vehicle and keys are on premises

· Maintaining high quality service repairs to minimize comebacks

· Ensuring that all work is fairly and equally assigned

· Investigating the progress of vehicle completion by conducting periodic spot checks of all jobs throughout the day to ensure timely repairs, quality workmanship and cleanliness

· Keeping abreast of all warranty policies and product changes to maintain effectiveness in this role

· Providing current manufacturers’ vendor training courses for technicians and service staff

· Reviewing random completed repair orders, noting technician comments, technician sign off, repair completion and road test completion

· Understanding and keeping abreast of all federal, state and local regulations that affect service operations, such as hazardous waste disposal, OSHA, EPA, etc.

· Maintaining a safe and clean work environment in all service areas

· Ensuring that current and required tools are purchased as necessary

· Hold monthly staff and technician meetings

· Explaining completed work and charges to the customer if required

· Interviewing potential Service Department employees

· Ensuring the service staff members are performing their duties as outlined in the appropriate job descriptions

· Strive for respect and facilitate teamwork

· Seeking out and securing new service business

Qualifications that a candidate MUST possess to gain consideration for this position:

· Minimum of 8 years technical experience in the automotive or medium/heavy duty truck industry.

· Must be customer-sensitive and able to listen, understand and communicate professionally with all customers, both external and internal

· Promote continuous improvement within the department

· Maintain a high degree of product and technical knowledge

· Must be a team player with a strong sense of commitment to the customer, and to performing required tasks accurately and professionally

· Must be self-motivated with good written and verbal communication skills

· Must conduct his/herself in a professional manner

· Must be able to adjust to multiple demands and shifting priorities, and be responsive and flexible to best serve the issue at hand

· Must be able to understand, communicate, and evaluate all vendor and warranty guidelines

· Excellent follow-through, problem solving and organizational skills to achieve a win-win solution

· Ability to use a personal computer, a general understanding of Microsoft Office software programs, and the ability to learn other database or proprietary software programs as needed

· Valid New York State Driver’s License

Qualifications that are WANTED in a candidate:

· A commercial driver’s license (CDL) to operate and road test customer vehicles when needed

· Knowledge of dealer and fleet maintenance procedures and systems

· Willingness to pursue self-development courses applicable to the job

· Working knowledge of supplier/vendor warranty policies

Training/Educational Requirements:

· High School Diploma or equivalent

Performance Goals:

· Meet or exceed established monthly and yearly service goals

· Receipt of consistent positive customer feedback

· Exceed customer expectations by:

ü Repair completed on time, within estimate, and correctly the first time.

Pay: $60,000.00 - $75,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

process manager jobs in buffalo, ny

Service Manager

Oncology Territory Manager, Hematology - Albany and Buffalo

Property Manager

Property Manager

Compliance Manager

Dispensary Manager

Network Engineer Manager

Daytime barn manager

Museum Project Manager

Senior Pre-Litigation Case Manager/Legal Assistant

Ecommerce Sales Manager

Inside Sales Representative (Area Manager) - Buffalo

Parts Manager

Quality Engineer

AI-Powered Marketing & Business Development Manager

Animal Behavior Manager

PROJECT MANAGER – RESIDENTIAL PAINTING OPERATIONS

Automotive Assistant Store Manager - Store 682

Tax Manager/Individual Tax Accountant - CPA or EA Certified

FP&A Manager - AI Trainer

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