Top 71 It technician Jobs in Buffalo Ny

Help Desk/Desktop Support Analyst
Robert Half —Tonawanda, NY
- $26 - $34 an hour
- Contract
- Computer science
- Computer Science
- 5 years
- Disability insurance
- Dental insurance
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3d
IT Helpdesk Technician
Buffalo Hearing & Speech Center —Buffalo, NY
- $24 - $30 an hour
- Full-time
- Google Workspace
- Windows
- 1 year
Information Technology (IT) Helpdesk Technician
FeedMore WNY Foundation, Inc. —Buffalo, NY
- $23 - $28 an hour
- Full-time
- Serving
- Google Workspace
- Windows
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11d
Microcomputer Technical Support Specialist 0726-0029
Erie 1 BOCES —West Seneca, NY
- $33.36 an hour
- Computer Science
- System design
- Research
- Paid holidays
- Health insurance
3d
IT Support Specialist
Bills Stadium and Events Company LLC —Orchard Park, NY
- $65,000 - $75,000 a year
- Extended hours
- Hospitality
- Computer Science
- Mid-level
- Paid parental leave
- Paid holidays
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3d
Technical Support Specialist, Monitoring
Nihon Kohden —Buffalo, NY
- $25 - $40 an hour
- Full-time
- Remote
- Bachelor of Science
- Mid-level
- Organizational skills
Help Desk Technician II
Health System Services Ltd —Niagara Falls, NY
- $62,500 - $70,000 a year
- Monday to Friday
- Mid-level
- Office
- Windows
- Paid holidays
- Disability insurance
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12d
IT Specialist (Buffalo)
BUFFALO ACADEMY OF SCIENCE CHARTER SCHOOL —Buffalo, NY
- $53,000 - $60,000 a year
- School experience
- Google Workspace
- Mid-level
- Disability insurance
- Dental insurance
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Level II Technician
Copeland Technology Solutions —Amherst, NY
- $50,000 - $60,000 a year
- Full-time
- Hybrid work
- Mid-level
- Communication skills
- Health insurance
- Dental insurance
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107 - IT Technician Specialist
COMMUNITY ACTION ORGANIZATION OF WESTERN NEW YORK INC —Buffalo, NY
- $55,000 - $60,000 a year
- Full-time
- Computer Science
- Mid-level
- Ability to climb stairs
Quick Apply
Technical Support Specialist
Tesla —Buffalo, NY
- $25.20 - $37.80 an hour
- Weekends as needed
- Mid-level
- Analysis skills
- Communication skills
- Commuter assistance
- Health savings account
Maintenance Technical Support Call Analyst
Linde —Tonawanda, NY
- $63,375 - $92,950 a year
- Maintenance
- Experience equivalent to degree accepted
- Associate's degree
- Paid holidays
- Disability insurance
Temporary IT Service Desk Technician
NOCO Energy Corp —Tonawanda, NY
- $24 - $28 an hour
- Temporary
- Computer science
- Computer Science
- Mid-level
- Paid training
- Health savings account
Quick Apply
Senior Technical Asst Info Systems (NY Helps) - FT - Day Shift
Erie County Medical Center —Buffalo, NY
- $26.45 - $34.60 an hour
- Part-time
- Computer Science
- Hospital
- High school diploma or GED
Help Desk Support Specialist - IT Department - Provisional RB# 26-015
Buffalo Public Schools —Buffalo, NY
- $46,493 - $53,584 a year
- Part-time
- Computer Science
- Computer literacy
- Writing skills
Quick Apply
3d
IT Analyst
PHILLIPS LYTLE LLP —Buffalo, NY
- $24 - $30 an hour
- On call
- Computer Science
- Mid-level
- Databases
IT Support Analyst (Edwards Vacuum)
Atlas Copco Group —Buffalo, NY
- $33.78 - $42.23 an hour
- Mid-level
- Office
- Windows
- AD&D insurance
- Paid holidays
7d
Help Desk L2 Tech In-Person Local to Buffalo, NY
MVP Network Consulting —Buffalo, NY
- $18.51 - $24.50 an hour
- Email
- Computer science
- Azure
- Computer Science
IS Services & Support Engineer
Turner Construction Company —Buffalo, NY
- $93,000 - $110,000 a year
- Computer Science
- Mid-level
- Office
- Health savings account
- Disability insurance
IT Systems Support Specialist
Onco360 —Buffalo, NY
- From $70,000 a year
- Urgently hiring
- Computer science
- Computer Science
- HIPAA
- Paid holidays
- Disability insurance
Quick Apply

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it technician jobs near buffalo ny

Help Desk/Desktop Support Analyst

Robert Half -
Tonawanda, NY

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Job Details

Temp-to-hire | Contract
$26 - $34 an hour
3 days ago

Benefits

Disability insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Computer hardware
Desktop (troubleshooting support)
Identity and access management (IAM) solutions
Escalation handling
IT department experience

Full Job Description

We are looking for a hands-on Help Desk/Desktop Support Analyst to join our team in Tonawanda, New York. This contract-to-permanent opportunity is well suited for an experienced IT support specialist who can resolve advanced technical issues, strengthen day-to-day support operations, and build strong relationships with end users. The person in this role will contribute as a senior technical resource while also helping elevate team performance through guidance and process improvement. This position offers a clear path toward future leadership growth for someone who brings initiative, sound judgment, and a service-focused mindset.

Responsibilities:

Act as a higher-level resource for complicated incidents and service requests that require deeper technical analysis and resolution.
Deliver Tier 2 and Tier 3 support for end-user devices, operating systems, business applications, and core workplace technology.
Diagnose and resolve issues involving Windows desktops and laptops, Microsoft 365, Active Directory, printers, mobile devices, and endpoint tools.
Prepare, install, and maintain computers and related equipment to ensure employees have reliable and secure technology resources.
Manage user lifecycle support by handling employee onboarding, departures, password assistance, account access changes, and software entitlement updates.
Assist with support for Microsoft-based platforms and business systems, including tools such as Microsoft Dynamics, Epicor P21, ServiceTitan, or similar enterprise applications.
Track system notifications and service desk activity, then respond to technical problems in a timely and organized manner.
Create clear documentation, maintain support procedures, and expand knowledge base content to improve consistency and efficiency across the team.
Partner with internal departments and third-party vendors to coordinate solutions, remove recurring issues, and improve the overall user experience.
Share knowledge with entry-level support staff by offering coaching, technical guidance, and practical troubleshooting support, while participating in after-hours coverage when needed.
At least 5 years of experience providing IT support within enterprise environments.
Proven background handling escalated desktop support or help desk issues beyond entry-level troubleshooting.
Strong working knowledge of Windows 10 and 11, Microsoft 365, Active Directory, and service desk ticket management.
Demonstrated ability to troubleshoot hardware, software, user access, and endpoint-related problems efficiently.
Experience assisting, training, or mentoring less experienced technicians in a team setting.
Effective communication skills with the ability to support employees, technical teams, and external vendors professionally.
Bachelor’s degree in Information Systems, Computer Science, or a related field preferred; equivalent practical experience will also be considered.
Ability to work onsite in Tonawanda, New York, and participate in support coverage outside standard business hours as needed.

Technology Doesn't Change the World, People Do. ®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice .

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Refine Your Search

it technician jobs in buffalo ny

Help Desk/Desktop Support Analyst

IT Helpdesk Technician

Information Technology (IT) Helpdesk Technician

Microcomputer Technical Support Specialist 0726-0029

IT Support Specialist

Technical Support Specialist, Monitoring

Help Desk Technician II

IT Specialist (Buffalo)

Level II Technician

107 - IT Technician Specialist

Technical Support Specialist

Maintenance Technical Support Call Analyst

Temporary IT Service Desk Technician

Senior Technical Asst Info Systems (NY Helps) - FT - Day Shift

Help Desk Support Specialist - IT Department - Provisional RB# 26-015

IT Analyst

IT Support Analyst (Edwards Vacuum)

Help Desk L2 Tech In-Person Local to Buffalo, NY

IS Services & Support Engineer

IT Systems Support Specialist

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