Top 67 Helpdesk technician Jobs in Burbank Ca

MSP Help Desk Engineer- Tier II
AllSafe IT —Pasadena, CA
- $30 - $36 an hour
- 8 hour shift
- Background check
- Azure
- Mid-level
- Paid holidays
- Health insurance
7d
Help Desk Analyst
Din Tai Fung North America —Arcadia, CA
- $28.10 - $33.65 an hour
- Weekends as needed
- Hybrid work
- Hospitality
- 18 years or older
- Google Workspace
- Health savings account
- Health insurance
IT Help Desk Specialist
H MART —Whittier, CA
- $29 - $32 an hour
- Computer Science
- English
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
IT Support Technician
Karman Space & Defense —South El Monte, CA
- $28 - $37 an hour
- Full-time
- Microsoft Outlook
- Office
- Windows
3d
Desktop Technician - Los Angeles, CA
Planned Parenthood Los Angeles —Los Angeles, CA
- $32.21 - $38.65 an hour
- Full-time
- Background check
- Mid-level
- Office
- AD&D insurance
- Disability insurance
IT Help Desk Technician
Bibiyan Law Group, P.C. —Los Angeles, CA
- $26 - $33 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
IT Support Technician
Wild Card Creative Group —Culver City, CA
- $80,000 a year
- Google Workspace
- Mid-level
- JavaScript
IT Desktop Support Specialist
FMI Aerostructures —Valencia, CA
- $27 - $34 an hour
- Full-time
- Spanish
- Mid-level
- Windows
Quick Apply
IT Help Desk Tier 1
The People Concern —Los Angeles, CA
- $25 - $27 an hour
- Full-time
- Computer science
- Computer Science
- Research
- 403(b) matching
- AD&D insurance
Quick Apply
Help Desk Technician 1
MATT Construction —Santa Fe Springs, CA
- $36 - $43 an hour
- Full-time
- Background check
- Construction site
- Mid-level
- Health savings account
- Health insurance
Quick Apply
10d
IT Help Desk Technician II
Divergent —Los Angeles, CA
- $30 - $56 an hour
- Weekends as needed
- Bachelor of Science
- Mid-level
- Microsoft Office
- Paid parental leave
- Paid holidays
Quick Apply
Desktop Support w/ Macintosh Experience
nscglobal, usa —Burbank, CA
- Urgently hiring
- Word processing
- Computer literacy
- Mid-level
- Paid time off
Quick Apply
Level 1 Technology Support Specialist
Alcala Consulting, Inc. —Pasadena, CA
- $37,440 - $52,000 a year
- Full-time
- Driver's License
- Typing
- 1 year
- Health insurance
- Dental insurance
Quick Apply
Help Desk Technician
Los Angeles Apparel —Los Angeles, CA
- Overtime
- Microsoft Word
- Computer science
- Microsoft Excel
- Health insurance
- Dental insurance
9d
IT Technician
HLW INTERNATIONAL LLP —Santa Monica, CA
- $30 - $35 an hour
- Full-time
- Hybrid work
- Office
- Windows
- Microsoft Office
- Commuter assistance
- Disability insurance
Quick Apply
8d
DESKTOP TECHNICIAN II
Marvin Engineering Co. —Inglewood, CA
- $71,000 - $73,700 a year
- Online Application
- Microsoft Outlook
- English
- Mid-level
Helpdesk Support Technician
Los Angeles Regional Food Bank —City of Industry, CA
- $21 - $24 an hour
- Full-time
- Computer Science
- English
- Mid-level
- 403(b) matching
- Paid holidays
Quick Apply
IT Help Desk Administrator
Tierra Del Sol Foundati —Sunland, CA
- $28 - $30 an hour
- Full-time
- Spanish
- Clean driving record
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
2h
Hardware Support Technician
Carlton Fields —Los Angeles, CA
- $110,000 - $120,000 a year
- Online Application
- Office
- Windows
- 1 year
- Profit sharing
- Commuter assistance
Quick Apply
Computer Technician
Movers USA —Los Angeles, CA
- $18 - $24 an hour
- Temporary
- In-person
- Entry level
- Health insurance
- Flexible schedule
Quick Apply

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helpdesk technician jobs near burbank ca

MSP Help Desk Engineer- Tier II

AllSafe IT -
Pasadena, CA

Apply Now

Job Details

Full-time
$30 - $36 an hour
7 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Paid sick time

Qualifications

Customer communication
Azure
Networking tools
Firewall

Full Job Description

AllSafe IT is seeking diligent, amiable, and talented systems engineers to provide superior customer service to our clients. We are a Managed Service Provider (MSP) that delivers services to small to medium sized businesses. Our engineers monitor, manage, and support all aspects of our clients’ environments, including but not limited to their workstations, phones, servers, networks, and applications. Our engineers also work hard to identify problems and resolution activities, as well as to grow and to develop the organization's perception with existing customers through exceptional customer service. They are highly organized, able to self-manage, and possess great interpersonal communication skills.

We have an amazing team of systems engineers on staff, and we are interested in even more amazing people to join and grow with our team!

About You:

<50 minutes from our office in Pasadena, CA
Ability to travel to client sites for on-site support
You thrive in a structured, process-driven environment and believe that following well-defined workflows leads to the best results.
You take ownership of your work, hold yourself accountable, and seek out candid feedback as a tool for growth.
You embrace continuous improvement and are adaptable to adjustments in your role.
Experience with a Managed Service Provider (MSP) and familiarity with ticketing systems (such as ConnectWise, Autotask, or Kaseya)
3-4 years of experience handling T2-3 IT support requests

Skills

Experience with: Microsoft: Identity and Access Administrator Associate, Security Operations Analyst Associate, Security, Compliance, and Identity Fundamentals, Power Platform Fundamentals; Azure Fundamentals, Administrator Associate, Solutions Architect Expert; Addigy ACE; VMware Certified Technical Associate
Experience troubleshooting and managing without supervision: Datto Advanced Technician, Ironscales Mail Administrator, Cisco Meraki Solutions Specialist, M365: Teams Administrator Associate, Plan and design Teams, AZ-800; Sophos XG Firewall Engineer and Central Endpoint and Server Engineer, UniFi Network and Ubiquiti Enterprise Wireless, Veeam Backup and Replication
Experience architecting or designing from the ground up: M365 Fundamentals and Modern Desktop Administrator; Comptia A+, Server+, and Network+; Apple Certified Support Professional (ACSP)
Understanding of IT systems, hardware, software, and networking concepts to quickly diagnose and resolve technical issues
Strong focus on customer satisfaction and relationship building
Ability to communicate technical information to non-technical stakeholders and elicit underlying needs that may not be explicitly stated
Managing multiple tasks simultaneously, prioritizing, and meeting deadlines
Ability to collaborate effectively with other team members
Willingness to adapt to change and interest in professional growth
Ability to follow detailed processes

About Us:

AllSafe IT is a Managed Service Provider (MSP) that delivers services to small to medium sized businesses.

Health, dental, and vision insurance 401(k) with employer matching
2 weeks of vacation/year
40 hours of sick pay/year
8 hours of paid volunteer time/year
8 paid holidays per year
Reimbursement for passing quarterly certification exams
Bonusly employee-to-employee recognition program
Dog-friendly office

Our Values:

We do what we say we’ll do.
We care about the process.
We are generous with what we know.
We enjoy the people we work with.
We choose compassionate candor.

Job Responsibilities:

Provide remote technical support to clients and internal teams
Provide on-site support to clients as assigned throughout the greater Los Angeles area
Provide technical documentation for all incident and request management, suggesting efficiencies where appropriate
Continuous growth in skillset and benchmarks
Acting as a technical owner and providing VIP client support

Pay: $30-36/hr

Job Type: Full-time

Pay: $30.00 - $36.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Ability to Commute:

Pasadena, CA 91101 (Required)

Work Location: In person

Apply Now

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helpdesk technician jobs in burbank ca

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