Top 67 Guest service agent Jobs in Burien, Wa

Hotel Guest Service Agent - Spark by Hilton
Kalyan Hospitality —SeaTac, WA
- $21 an hour
- Full-time
- Basic math
- Hotel
- Computer skills
14d
Front Desk Agent
Best Western Seattle Airport —SeaTac, WA
- $20.74 - $21.00 an hour
- Part-time
- Bilingual
- Hotel
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
5d
Front Desk Agent (Part-Time & Full Time)
Interurban Suites Hotel —Tukwila, WA
- $19.00 - $22.50 an hour
- Weekends as needed
- Organizational skills
- Computer skills
- 1 year
- Profit sharing
- Employee discount
Quick Apply
Manager Guest Services
Alaska Airlines —Seattle, WA
- $95,450 - $143,200 a year
- Full-time
- 18 years or older
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
7d
Guest Service Agent
Marriott Seattle Airport —Seattle, WA
- $22.01 an hour
- Hotel
- High school diploma or GED
- Organizational skills
- Health savings account
- Health insurance
Quick Apply
Guest Service Agent
Hersha Hospitality Management, LP —Renton, WA
- $21.57 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Meet & Greet Agent
SMS INTERNATIONAL SHORE OPERATIONS INC —Seattle, WA
- $25 an hour
- Part-time
- Experience working with individuals with disabilities
- English
- High school diploma or GED
- Flexible schedule
Guest Service Agent
Hilton Garden Inn Seattle Downtown —Seattle, WA
- $23 an hour
- Weekends as needed
- Driver's License
- Ability to stand for extended periods
- Communication skills
- Paid holidays
- Disability insurance
Quick Apply
Seatac Hotel Front Desk Associate
Seahotel Management LLC —Seattle, WA
- $20.74 - $22.00 an hour
- Part-time
- Inventory management
- Hotel
- High school diploma or GED
- Employee discount
Quick Apply
Guest Service Agent
Larkspur Landing Renton —Renton, WA
- $21.57 an hour
- Part-time
- Hotel
- High school diploma or GED
- Critical & Intensive Care
- Wellness program
- Commuter assistance
Guest Service Agent
Stonebridge —Seattle, WA
- $24 an hour
- Weekends as needed
- Hotel
- Organizational skills
- Computer skills
- Disability insurance
- Health insurance
Quick Apply
Hotel Front Desk Agent
Sonesta Select —Renton, WA
- $21 an hour
- Weekends as needed
- Sales
- Basic math
- Hotel
- Health insurance
- Dental insurance
Quick Apply
7d
Front Desk Agent - PM Shift
The Renaissance Seattle Hotel —Seattle, WA
- $25.50 an hour
- Email
- Background check
- Computer literacy
- English
- AD&D insurance
- Disability insurance
Quick Apply
Front Desk Agent
Hilton Garden Inn Seattle Bellevue Downtown —Bellevue, WA
- $19.00 - $21.90 an hour
- Weekends as needed
- Computer literacy
- Hotel
- Typing
- Disability insurance
- Health insurance
Front Desk Agent / Guest Service Representative
Hyatt Place Seattle Downtown —Seattle, WA
- $21.30 - $23.00 an hour
- Part-time
- Background check
- Customer service
- Hotel
- Free parking
- Paid jury duty
Quick Apply
Assistant Guest Services Manager
Marriott Seattle Airport —Seattle, WA
- $27.00 - $27.84 an hour
- Inventory management
- Mid-level
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
Front Desk Agent/Guest Services Representative
Hyatt House Seattle/Downtown —Seattle, WA
- $22 - $23 an hour
- Part-time
- Background check
- Hotel
- Accounting
- Free parking
- Paid jury duty
Quick Apply
13d
Guest Services Agent ("Agente de Servicio al Cliente")
Mayflower Park Hotel —Seattle, WA
- $22 - $24 an hour
- Part-time
- Computer literacy
- Writing skills
- Basic math
Quick Apply
Hotel Night Auditor
Marriott Seattle Airport —Seattle, WA
- $23.01 an hour
- Overnight shift
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
Front Desk Agent
Hampton Inn and Suites by Hilton —Kent, WA
- $17.50 - $22.00 an hour
- Part-time
- Bilingual
- Spanish
- Hotel
- Employee discount
Quick Apply
9d

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guest service agent jobs near burien, wa

Hotel Guest Service Agent - Spark by Hilton

Kalyan Hospitality -
SeaTac, WA

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Job Details

Full-time
$21 an hour
14 days ago

Qualifications

Basic math

Full Job Description

About Company:

Our Vision

Our vision is to become the premier hotel development company with a concentration in Washington, committed to excellence through strategic development and continued innovation in the hospitality industry. Guided by our core values, we will exceed the expectations of our guests and members and enhance the value of our partners' investments.

Our Mission

Our mission is to provide the ultimate guest experience through exceptionally talented associates committed to providing true hospitality. We do this by providing support, training, and growth for our team members while being fiscally responsible to our owners and investors.

About the Role:

The Hotel Guest Service Agent plays a pivotal role in ensuring an exceptional guest experience from the moment of arrival until departure. This position is responsible for managing front desk operations, including check-in and check-out procedures, handling reservations, and addressing guest inquiries with professionalism and efficiency. The role requires a proactive approach to problem resolution, ensuring that any guest concerns are promptly and effectively managed to maintain high satisfaction levels. Additionally, the agent supports billing processes and manages foreign currency transactions accurately, contributing to the smooth financial operations of the hotel. Ultimately, this role is essential in creating a welcoming atmosphere that encourages repeat visits and positive reviews.

Minimum Qualifications:

Previous experience in a customer service role, preferably but not required in the hospitality industry.
Basic math skills for billing and handling foreign currency.
Ability to communicate clearly and professionally in English.

Preferred Qualifications:

Experience working in a hotel or similar hospitality environment.
Multilingual abilities to assist a diverse guest population.
Familiarity with additional phone systems and advanced billing software.
Physical ability to lift and bend as required for luggage handling.

Responsibilities:

Greet and welcome guests upon arrival, providing a warm and professional first impression.
Manage check-in and check-out procedures efficiently using hotel reservation and billing systems.
Handle guest inquiries, requests, and complaints promptly, ensuring effective problem resolution.
Process payments, including handling foreign currency transactions accurately and securely.
Coordinate with housekeeping and room service teams to fulfill guest needs and maintain room readiness.
Maintain accurate records of guest information and reservations using phone and computer systems.
Assist guests with special requests and provide information about hotel services and local attractions.
Lift and bend as necessary to manage luggage and assist guests with their belongings.

Skills:

The required skills such as front desk management, hotel reservations, and billing are utilized daily to ensure smooth guest check-in and check-out processes. Customer service and problem resolution skills are critical for addressing guest concerns promptly and maintaining satisfaction. Proficiency with phone systems and handling foreign currency enables effective communication and accurate financial transactions. The ability to lift and bend supports physical tasks like assisting guests with luggage and room service coordination. Preferred skills, including multilingual communication and advanced software knowledge, enhance the ability to serve a diverse clientele and streamline operational efficiency.

Guest Service Shifts Available/Needed:

Night Audit 11P-7A
Evening Guest Services: 3P-11P

Holidays and Weekends Required
40 Hour Work Week

Apply Now

Refine Your Search

guest service agent jobs in burien, wa

Hotel Guest Service Agent - Spark by Hilton

Front Desk Agent

Front Desk Agent (Part-Time & Full Time)

Manager Guest Services

Guest Service Agent

Guest Service Agent

Meet & Greet Agent

Guest Service Agent

Seatac Hotel Front Desk Associate

Guest Service Agent

Guest Service Agent

Hotel Front Desk Agent

Front Desk Agent - PM Shift

Front Desk Agent

Front Desk Agent / Guest Service Representative

Assistant Guest Services Manager

Front Desk Agent/Guest Services Representative

Guest Services Agent ("Agente de Servicio al Cliente")

Hotel Night Auditor

Front Desk Agent

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