Top 173 Bilingual customer service associate Jobs in Burtonsville Md

Bilingual Spanish Customer Service Coordinator- Call Center
Johns Hopkins Health System —Baltimore, MD
- Full-time
- Spanish
- Basic math
- Mid-level
- Paid holidays
- Health insurance
On Call Coordinator - West Coast Weekends Remote/Bilingual
Maxim Healthcare —Columbia, MD
- $60 - $100 a day
- Weekends as needed
- Bilingual
- Computer literacy
- Office
- Profit sharing
- Commuter assistance
Quick Apply
Call Center Operator - All Shifts
AFCO LLC —Bethesda, MD
- $23 an hour
- Night shift
- Writing skills
- Administrative experience
- High school diploma or GED
Quick Apply
Customer Service Representative *bilingual preferred*
Family Medical Care Plan (FMCP) —Rockville, MD
- $20 - $30 an hour
- Full-time
- Bilingual
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
13d
Insurance Customer Care Specialist (Bilingual In Korean)
Michael Lee Financial Inc (Allstate Insurance) —Annandale, VA
- $22 - $29 an hour
- Part-time
- Background check
- Computer literacy
- English
- Paid training
- Health insurance
Quick Apply
Bilingual Customer Service Specialist (Spanish)
Sherwin-Williams —Oxon Hill, MD
- $18.30 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
- Paid parental leave
- Disability insurance
1d
Bilingual Multi-Location Customer Service Specialist (Spanish)
Sherwin-Williams —Annapolis, MD
- $19 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
- Paid parental leave
- Disability insurance
13d
Contact Center Agent
La Clinica Del Pueblo Inc —Hyattsville, MD
- $18 - $22 an hour
- Weekends as needed
- HIPAA
- Mid-level
- High school diploma or GED
Quick Apply
Bi-Lingual Customer Service Representative
ABSS SOLUTIONS INC —Burtonsville, MD
- $17.65 an hour
- Full-time
- Spanish
- Word processing
- Computer literacy
Quick Apply
Customer Service Associate
CAROLE'S DINER —Baltimore, MD
- $22.00 - $26.57 an hour
- Full-time
- Analysis skills
- In-person
- Communication skills
Quick Apply
Cashier/Customer Service Representative
Pho & Banh Mi Saigonese —Silver Spring, MD
- $3,500 - $4,000 a month
- Full-time
- Bilingual
- Management
- Supervising experience
- Employee discount
Quick Apply
Bilingual (English/Spanish) - Customer Service Tax Specialist
Office of the Chief Financial Officer (OCFO) —Washington, DC
- $51,456 - $80,032 a year
- 8 hour shift
- Spanish
- Microsoft Excel
- Microsoft Outlook
7d
Customer Service & Retail Front Desk Associate – Store#137
Auto Glass Now —Rockville, MD
- $15.00 - $26.90 an hour
- Full-time
- Spanish
- Computer literacy
- No experience needed
- Paid training
- Paid holidays
6d
Customer Service Representative-E?Procurement
Aramark —Rockville, MD
- $22 - $27 an hour
- Holidays
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Paid parental leave
- Paid holidays
6d
Customer Experience Representative (Bi-Lingual Spanish)
Pandora Jewelry —Glen Burnie, MD
- $22 - $26 an hour
- Full-time
- Spanish
- Writing skills
- English
- Health insurance
- Dental insurance
1d
WIC - Client Service Associate
Community Clinic Inc. —Silver Spring, MD
- $37,440 - $38,440 a year
- Full-time
- Spanish
- Maintenance
- English
- Tuition reimbursement
- Paid time off
Quick Apply
Bilingual (Spanish) Customer Service Associate
STATE STREET POULTRY & PROVISIONS L —Baltimore, MD
- $50,000 - $65,000 a year
- Full-time
- Background check
- Spanish
- Microsoft Excel
Quick Apply
Healthcare Customer Service Team Lead (Remote)
Patient Accounting Service Center, LLC —Washington, DC
- $20 - $21 an hour
- Full-time
- Remote
- Bilingual
- HIPAA
- Mid-level
- AD&D insurance
- Disability insurance
Quick Apply
Virtual Service Representative (Call Center, on site) - Part Time
Community College of Baltimore County —Catonsville, MD
- $19.07 an hour
- Part-time
- Bilingual
- Microsoft Excel
- Mid-level
Welcome Lobby Ambassador - (Spanish Or Amheric)
Changing Technologies, Inc. —Washington, DC
- $28 an hour
- Multiple hires
- Background check
- Administrative experience
- Continuous improvement
- Paid time off
Quick Apply
4d

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Bilingual Spanish Customer Service Coordinator- Call Center

Johns Hopkins Health System -
Baltimore, MD

Apply Now

Job Details

Full-time

Benefits

Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
403(b)

Qualifications

Insurance third-party billing
Spanish
Customer communication
Medical claims
Confidential information handling
Managed care
Account maintenance
Medical coding
Basic math
Health insurance policy knowledge
Regulatory compliance
State healthcare regulations
High school diploma or GED
Typing
Medical billing regulations compliance
Client interaction via phone calls

Full Job Description

Requisition #:

667997

Location:

Johns Hopkins Health System, Baltimore, MD 21201

Category:

Clerical and Administrative Support

Schedule:

Day Shift

Employment Type:

Full Time

The Johns Hopkins Health System Corporation (JHHS) is a not-for-profit organization, academically based health system, dedicated to providing the highest quality patient health care in the treatment and prevention of human illness.

What Awaits You:

Medical, Dental, and Vision Insurance
403B Savings Plan w/employer contribution
Paid Time off & Paid holidays
Employee and Dependent Tuition assistance benefits
Room for growth

Work Status:

Remote, day shift- M-F 8am-4:30pm. Only applicants working from MD, DC, VA, PA, DE or FL will be considered.

This is a fast paced inbound call center. Must have the ability to multi task- talk and type while on the phone with patients.

Position Summary:

Reporting to the Customer Service Manager and/or Supervisor; the Customer Service Coordinator will be responsible for responding to customers billing requests and inquiries; researching and providing resolution of customer service related issues. Critical to this position is the ability to understand and navigate healthcare technology databases in order to make appropriate decisions regarding claims, patient records, and provide data, and/or financial determinations. The Customer Service Coordinator must possess the ability analyze customer accounts accordingly and provide an accurate explanation of account balances billed to patient. Position requires the ability to evaluate and secure appropriate financial resources to maximize reimbursement to Health System.

The Customer Service Coordinator must have knowledge of billing and collection guidelines related to all third party regulations as well as Johns Hopkins Medicine Managed Care contracts. This position requires patient, family, employer, and insurance contact; therefore, excellent telephone and customer service skills required. The Customer Service Coordinator works as team member and positively accepts change throughout the Health System while establishing relationships at all facilities and be familiar with each institution’s computer environment and payer contracts as needed.

Knowledge:

Requires adequate math skills.
Requires knowledge of the Maryland reimbursement and regulatory environment so as to ensure compliance with State regulations regarding patient and insurance billing issues.
Some knowledge of medical terminology, in addition to ICD-9 and CPT codes.

Skills:

Intermediate in Microsoft Office.
Must possess and demonstrate excellent verbal and written communications skills in order to interact with all levels of customers both internally and externally.
Work requires handling member and/or provider calls which includes answering and documenting calls into the Customer Service Call Tracking System.
Work requires adequate interpersonal skills as required to handle sensitive and confidential information requires problem-solving skills under moderate supervision.

Education:

High School Diploma or equivalent.

Work Experience:

1-2 years of call center or health care experience.

Candidate must successfully pass the Spanish language assessment before a job offer.

Salary Range: Minimum 18.87/hour - Maximum 31.15/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

The Hospital reserves the right to modify employee schedules as needed.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.

Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

Apply Now

Refine Your Search

bilingual customer service associate jobs in burtonsville md

Bilingual Spanish Customer Service Coordinator- Call Center

On Call Coordinator - West Coast Weekends Remote/Bilingual

Call Center Operator - All Shifts

Customer Service Representative bilingual preferred

Insurance Customer Care Specialist (Bilingual In Korean)

Bilingual Customer Service Specialist (Spanish)

Bilingual Multi-Location Customer Service Specialist (Spanish)

Contact Center Agent

Bi-Lingual Customer Service Representative

Customer Service Associate

Cashier/Customer Service Representative

Bilingual (English/Spanish) - Customer Service Tax Specialist

Customer Service & Retail Front Desk Associate – Store#137

Customer Service Representative-E?Procurement

Customer Experience Representative (Bi-Lingual Spanish)

WIC - Client Service Associate

Bilingual (Spanish) Customer Service Associate

Healthcare Customer Service Team Lead (Remote)

Virtual Service Representative (Call Center, on site) - Part Time

Welcome Lobby Ambassador - (Spanish Or Amheric)

I want to receive the latest job alert for bilingual customer service associate in burtonsville md

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