Top 116 Answering service Jobs in Caldwell, Id

Call Center Support Specialist
PAYLOCITY CORPORATION —Meridian, ID
- $25 an hour
- Full-time
- Spanish
- English
- Project management
- Health insurance
- Dental insurance
Quick Apply
Operations Support Specialist
State of Idaho —Caldwell, ID
- $18.62 - $21.90 an hour
- Part-time
- Microsoft Word
- Microsoft Access
- Basic math
- Paid parental leave
- Paid holidays
7d
IDOC - Administrative Assistant 1 - D3
State of Idaho —Caldwell, ID
- $17.49 - $19.28 an hour
- Part-time
- Word processing
- English
- Office
- Paid holidays
- Health insurance
4d
Patient Service Representative (Medical Receptionist)
Rehab Authority Physical Therapy —Caldwell, ID
- $17 - $19 an hour
- Full-time
- Inventory management
- High school diploma or GED
- Clinic
- Loan repayment program
- Health insurance
Quick Apply
1d
Phone Receptionist
Kendall Auto Group —Meridian, ID
- From $16 an hour
- Full-time
- Computer skills
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Administrative Support Specialist
Boise City Housing Authority —Boise, ID
- From $45,841 a year
- Full-time
- Background check
- Writing skills
- Pass drug screening
- Paid holidays
- Health insurance
Quick Apply
Universal Representative 1
P1FCU —Nampa, ID
- $20.13 - $30.19 an hour
- Extended hours
- Computer literacy
- Basic math
- Research
1d
Customer Support Specialist
Liberty Healthcare Corporation —Boise, ID
- $18 - $20 an hour
- Full-time
- Computer skills
- In-person
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
8d
Assistant Secretary
West Ada School District —Meridian, ID
- Part-time
- Office
- High school diploma or GED
- Computer skills
2d
Front Desk Agent
Residence Inn Eagle —Eagle, ID
- $17 an hour
- Full-time
- English
- Hotel
- US work authorization
- Paid holidays
- Health insurance
Quick Apply
IDOC - Administrative Assistant 2 - ISCC
State of Idaho —Kuna, ID
- $19.77 - $21.80 an hour
- Full-time
- Word processing
- Research
- Mid-level
- Paid holidays
- Health insurance
6d
RECEPTIONIST
Intermountain Hospital —Boise, ID
- PRN
- High school diploma or GED
- 2 years
- Hospital experience
2d
Administrative Assistant
Ripley Doorn & Company, P.L.L.C. —Boise, ID
- $20 - $25 an hour
- Overtime
- Microsoft Word
- Microsoft Excel
- Customer service
Quick Apply
6d
Medical Receptionist (Patient Care Coordinator)
Boise Family Medicine, LLC —Boise, ID
- $17 - $20 an hour
- Full-time
- Private practice
- Entry level
- Paid holidays
- Health insurance
Quick Apply
Client Relationship Manager II
Truckstop —Boise, ID
- $55,000 - $65,000 a year
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Quick Apply
FT Afternoon Cashier/Receptionist
TOM SCOTT HONDA —Nampa, ID
- $16 - $19 an hour
- Full-time
- Dealership
- US work authorization
- In-person
- Health insurance
- Dental insurance
Quick Apply
2h
Scheduling Coordinator
Jacob Jarvis Orthodontics —Eagle, ID
- $15 - $25 an hour
- Full-time
- Dental office
- Organizational skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
Administrative Assistant (Evenings)
Premiere Aesthetics Institute —Meridian, ID
- $20 - $22 an hour
- Part-time
- School experience
- Classroom
- Merchandising
- 401(k)
- Paid time off
Quick Apply
7h
Service Receptionist
Kendall Auto Group —Meridian, ID
- From $17 an hour
- Full-time
- Clean driving record
- Dealership
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Dispatcher
Wickstrom Plumbing Heating & Cooling —Meridian, ID
- $20 - $22 an hour
- Full-time
- High school diploma or GED
- Organizational skills
- Communication skills
- 401(k)
- Paid time off
Quick Apply

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Call Center Support Specialist

PAYLOCITY CORPORATION -
Meridian, ID

Quick Apply

Job Details

Full-time
$25 an hour

Benefits

Health insurance
Dental insurance
Vision insurance
401(k) matching

Qualifications

Spreadsheets
Project management
Bachelor's degree
Productivity software

Full Job Description

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture.

While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce.

We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business.

Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations.

Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us!

This is a 100% in-office role based at our Meridian, ID location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours.

Position Overview:

The Support Specialist I plays a pivotal role within our organization, acting as the front-line support and dedicated resource for employees of Paylocity's Spending Accounts and COBRA clients. In this role, you will receive, prioritize, document, and actively resolve client requests from an inbound call center (and/or email) queue, ensuring the highest level of customer satisfaction. As a Support Specialist I, you will provide support for client employee Spending Account and COBRA participants, answering questions about their accounts, plans, processes, platform navigation/usage, etc. This position requires a combination of technical expertise, strong customer service skills, and the ability to apply critical thinking to troubleshoot and resolve client inquiries.

Responsibilities:

The primary duties of the Support Specialist include, but are not limited to:

Provides support to client employees with inquiries about their spending accounts, COBRA services/coverage and/or systems access/functions/navigation tied to these topics
Establishes intra- and interdepartmental relationships to prioritize needs, communicate status and timing expectations.
Determines the scope of customer requirements to support responding to inbound inquiries regarding Spending Accounts and COBRA; Utilize critical thinking and problem-solving skills to troubleshoot and resolve questions, striving for prompt and accurate solutions.
Achieves objectives by gathering pertinent data, identifying and evaluating options, recommending and executing a course of action
Demonstrate strong ownership of cases; ensure prompt resolution and minimizing aging cases or open items.
Maintain high inbound call availability to support customers
Gather pertinent data, identify options, and recommend courses of action to achieve customer objectives.
Contribute to resolving challenging cases through effective de-escalation and problem-solving techniques.
Demonstrate strong ownership and follow-through of cases, ensuring prompt resolution and minimizing aging cases or open items.
Customer Service Excellence: Demonstrate exceptional customer service skills in all interactions with clients (verbal and written), ensuring their needs are met to their satisfaction.
Supports key back-office/compliance items such as HSA account Identity Verification

Requirements:

Bachelor's Degree
1+ years demonstrated Client/Customer Service experience.
Intermediate computer skills with the ability to utilize multiple resources while in tandem advising live on calls.
Familiarity and comfort with web-based applications
Intermediate experience with Microsoft Office, especially Microsoft Excel.
Basic project management abilities specifically related to managing high volume client requests and solutions.
Willingness to work overtime as needed, particularly during the Fall/Winter open enrollment season.

Preferred Skills:

Call Center Experience
Bi-lingual Fluency Spanish and English
Healthcare and welfare benefits concepts
Demonstrated High-Volume Customer/Client first call resolution

Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better.

We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers.

We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact [email protected]. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed.

The pay rate for this position is $25.00/hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits . This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers

Quick Apply

Refine Your Search

answering service jobs in caldwell, id

Call Center Support Specialist

Operations Support Specialist

IDOC - Administrative Assistant 1 - D3

Patient Service Representative (Medical Receptionist)

Phone Receptionist

Administrative Support Specialist

Universal Representative 1

Customer Support Specialist

Assistant Secretary

Front Desk Agent

IDOC - Administrative Assistant 2 - ISCC

RECEPTIONIST

Administrative Assistant

Medical Receptionist (Patient Care Coordinator)

Client Relationship Manager II

FT Afternoon Cashier/Receptionist

Scheduling Coordinator

Administrative Assistant (Evenings)

Service Receptionist

Dispatcher

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