Top 1304 Customer service team lead Jobs in Caldwell, Nc

Field Canvassing Team Lead
LeafHome —Huntersville, NC
- $70,000 - $80,000 a year
- Overtime
- Construction site
- Mid-level
- Office
- Paid parental leave
- Dental insurance
Quick Apply
Customer Service Representative
Clay Anders Nationwide —Statesville, NC
- Full-time
- Sales
- Entry level
- 401(k)
- Paid time off
Quick Apply
14d
Field Operations Manager Trainee
84 Lumber Company —Charlotte, NC
- Urgently hiring
- Merchandising
- Forklift
- Residential
- Profit sharing
- Paid holidays
Operations Manager
Action Behavior Centers —Charlotte, NC
- $65,000 - $85,000 a year
- Full-time
- 6 years
- Master's degree
- Clinic
- Paid holidays
- Loan repayment program
Quick Apply
Entry-Level Customer Service Sales Representative
SEM Houston —Charlotte, NC
- $42,000 - $60,000 a year
- Full-time
- English
- Business development experience
- Internship
- Paid training
- Health insurance
Quick Apply
Customer Service Representative
SHOE SHOW, INC. —Concord, NC
- Weekends as needed
- Entry level
- Store discount
- Paid holidays
Quick Apply
Team Lead Warehouse Days (8 hours)
Reynolds Consumer Products LLC —Huntersville, NC
- $27.73 - $35.25 an hour
- 8 hour shift
- Bilingual
- Mid-level
- 3 years
- Wellness program
- Paid parental leave
Customer Service Representative
ATC Healthcare —Charlotte, NC
- $24.23 - $29.18 an hour
- Full-time
- Google Workspace
- Microsoft Outlook
- Computer literacy
Quick Apply
2d
Customer Service Agent
Go Hiya —Charlotte, NC
- $18 - $27 an hour
- Full-time
- Computer literacy
- Office
- High school diploma or GED
- Paid holidays
- Dental insurance
Quick Apply
1d
Customer Service Representative
Covenir BPO —Charlotte, NC
- $17 - $19 an hour
- Full-time
- Remote
- Spanish
- English
- Mid-level
- Paid training
- Health savings account
Quick Apply
3d
Customer Service Representative
Mr. Appliance —Concord, NC
- $16 - $20 an hour
- No weekends
- Computer literacy
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
FYZICAL Therapy and Balance Centers —Huntersville, NC
- Full-time
- Hybrid work
- High school diploma or GED
- Clinic
- Driver's License
- Opportunities for advancement
Quick Apply
Team Lead Warehouse Nights (8 hours)
Reynolds Consumer Products LLC —Huntersville, NC
- $27.73 - $35.25 an hour
- 8 hour shift
- Bilingual
- Mid-level
- 3 years
- Wellness program
- Paid parental leave
Customer Service Representative
EMG National —Charlotte, NC
- $22.63 - $27.25 an hour
- Full-time
- Bilingual
- Google Workspace
- Microsoft Outlook
Quick Apply
Team Lead Warehouse Nights (12 hours)
Reynolds Consumer Products LLC —Huntersville, NC
- $27.73 - $35.25 an hour
- 12 hour shift
- Bilingual
- Mid-level
- 3 years
- Wellness program
- Paid parental leave
Customer Service Representative
Fyzical —Huntersville, NC
- High school diploma or GED
- Clinic
- Driver's License
- Opportunities for advancement
North Carolina Remote Customer Service Representative
notifyMD —Charlotte, NC
- $16 an hour
- Weekends as needed
- Remote
- English
- Windows
- Data entry
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
Alarca Property Management —Charlotte, NC
- $41,600 - $52,000 a year
- Full-time
- Remote
- Customer service
- Writing skills
- English
Quick Apply
Customer Service Representative
Global Standard, Inc —Charlotte, NC
- $23.24 - $27.99 an hour
- Full-time
- Bilingual
- Google Workspace
- Microsoft Outlook
Quick Apply
Customer Service Representative
CALL DAD —Charlotte, NC
- $45,000 - $60,000 a year
- Full-time
- Computer literacy
- No experience needed
- Entry level
Quick Apply
6d

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Field Canvassing Team Lead

LeafHome -
Huntersville, NC

Quick Apply

Job Details

Full-time
$70,000 - $80,000 a year

Benefits

Paid parental leave
Dental insurance
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Gym membership

Qualifications

Employee onboarding
Customer communication
Staff supervision
Team supervision
Outdoor work experience
B2C
High school diploma or GED
Team development
Recruitment and selection
Team training
Recruiting
Leading team collaboration initiatives
Onboarding process management
Staff development
B2C business model

Full Job Description

Meet Leaf Home. We turn complex home improvement projects and endless to-dos into achievements. With more than 50% of homeowners worried about the cost and effort of home maintenance, we deliver remarkable, end-to-end experiences. And get the job done right, at every step. Bringing innovative products, the best people, and the highest standards to every project.

Trusted by more than 1 million homeowners across the US and Canada, we are America’s largest direct-to-consumer full-service provider of branded home services and products. Our products, including the patented LeafFilter gutter protection system, have earned numerous awards and recognition from Good Housekeeping, Qualified Remodeler, Angi, Consumer Reports, This Old House, and other consumer review platforms.

We are powered by extraordinary people. Our innovative products and reliable services are delivered with convenience, excellence, and quality through 250+ regional sales and installation offices and comprehensive field support offices in New York and Hudson, Ohio. We’re proud to say we’ve been consistently named one of the fastest-growing private companies by Inc. 5000 and recognized as a top employer nationally. The benefits of working at Leaf Home are wide-ranging and include:

Position Summary: The Field Canvassing Team Lead is responsible for hiring, training, and developing a team of Field Canvassers to build Leaf Home brand awareness in pre-selected high-probability neighborhoods.

Essential Duties and Responsibilities:

Drive canvassing-based marketing initiatives to generate sales leads for sales representative follow up.
Identify, schedule, and plan route calendar (including evenings and weekends) for team of Field Canvassers in assigned territory.
Manage a multi-team territory to generate customer lead generation.
Recruit, hire, train, and develop a team of Field Canvassers and create accountability through established marketing goals and KPIs.
Manage permit requirements in assigned territories to ensure compliance with local ordinances and regulations.
Work closely with the Field Canvassing Manager to collaborate with the local Operations and Installation Mangers to grow brand presence within the local market.
Track and report canvassing lead generation metrics to evaluate performance and ROI of territory.
Responsible for exceeding sales lead quotas based upon established KPIs.
Performs other duties as assigned by supervisor.

Experience and Minimum Qualifications:

High school diploma or equivalent.
2+ years of management experience in field canvassing for direct-to-consumer industry.
Experience in customer service and/or sales.
Experience in lead generation, experiential marketing, and/or field canvassing.
Experience recruiting, onboarding, and training marketing, canvassing, and/or event staff.
Knowledge of current best practices and new strategies for canvassing and direct to consumer field marketing.
Ability to work outside in varying climates.
Ability to work evenings and/or weekends.
Ability to juggle various work activities and shift their attention from one task to another to meet the demands of different stakeholders without “dropping the ball.”
Ability to thrive in a fast-paced, high-energy, team-oriented environment and have a “roll up your sleeves” and “win every day” mentality.
Hold oneself accountable and responsible while being self-driven in accomplishing goals.
Detail-oriented and can focus on task at hand by finding the most efficient and effective pathway to completion.
Excellent verbal and written communication skills at all levels to communicate with internal and external stakeholders articulately.
Ability to logically connect ideas, scrutinize and evaluate arguments, find inconsistencies and errors in work, solve complex problems, and engage in reflection.
Ability to provide timely and empathetic service through all communication channels keeping peer and customer needs first.
Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Preferred Knowledge, Skills, Abilities or Certifications:

Previous door-to-door canvassing experience.
Home improvement knowledge and/or experience.

Travel Requirements:

Local travel required.

Overtime/Additional Hours Requirements:

Additional hours may be required (exempt positions).

Physical Requirements:

Field office/manufacturing/construction environment.
Performs work outside in varying temperatures and climates.
Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.

Diversity and Inclusion Statement

Leaf Home is committed to creating a diverse environment and is proud to be an equal opportunity employer. We strive to create an environment that embraces differences and fosters inclusion.

Equal Opportunity Statement

Leaf Home will recruit, hire, train, and promote persons in all job titles without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, results of genetic testing, veteran status, or physical/mental disability (except where the disability prevents the individual from being able to perform the essential functions of the job and cannot be reasonably accommodated in full compliance with the law).

Americans with Disabilities Act Statement and Contact

Leaf Home is committed to honoring the spirit and requirements of the Americans with Disabilities Act. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected].

Quick Apply

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